Suki Customer Success Department Employee Reviews | Comparably
Suki Claimed Company
Suki is a leading technology company that provides AI-powered voice solutions for healthcare. Its mission is to reimagine the healthcare tech stack, making it invisible and assistive to lift the administrative burden from physicians. Its flagship product is Suki Assistant, an AI-powered, voice enabled digital assistant that helps physicians complete documentation and other administrative tasks 76% faster on average. Suki also offers its proprietary voice platform, Suki Speech Platform, to partners who want to create a best-in-class voice experience for their solutions. Suki Speech Platform uses the latest in natural language processing and machine learning to provide industry-leading accuracy and natural and fast voice experience. Suki is backed by premier investors such as Venrock, First Round, March Capital, Flare Capital Partners, and Breyer Capital. read more
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EMPLOYEE
PARTICIPANTS
113
TOTAL
RATINGS
2986

Suki Customer Success Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

Leadership is transparent and communicates goals and progress clearly.

Review from Customer Success Dept

Ability to generate excitement about what is to come

Review from Customer Success Dept

empathetic leaders, passion for our mission and team, extremely intelligent strategic thinkers. mentors and friends.

Review from Customer Success Dept

Transparency, commitment and mission-oriented.

Review from Customer Success Dept

They are palpably compassionate and empathetic.

Review from Customer Success Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Suki yet.
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What is the best part about your compensation package?

Compensation Reviews

Stock grants and health plan.

Review from Customer Success Dept

recognizes and responds to good work.

Review from Customer Success Dept

Ability to participate with equity/shares in the company.

Review from Customer Success Dept

Base salary is competitive with market rates.

Review from Customer Success Dept

Competitive salary, comprehensive medical and dental coverage, and company stock incentives

Review from Customer Success Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

An actual increase in pay - both annually, and with promotions. 401K match and a bonus program, which were both told would be coming within one month of my hire, now almost two years ago and nowhere closer to happening.

Review from Customer Success Dept

My compensation was absolutely more than fair when I started. I do think that I have grown in role and responsibility and hope that the next performance cycle will allow for an increase in compensation. I would not say that I feel undervalued.

Review from Customer Success Dept

What are some of the best things about your team?

Team Reviews

Team is collaborative and everyone has other's backs.

Review from Customer Success Dept

Willingness to help out and share knowledge

Review from Customer Success Dept

Diversity, empathy, and being focused on the mission.

Review from Customer Success Dept

Willingness to roll up sleeves and problem solve. Also always someone to turn to for collaboration and support.

Review from Customer Success Dept

Our team is full of people that care about the work they do, and care about each other.

Review from Customer Success Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Suki yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

The friends I have forged on my own and can communicate with about the in's and out's of working here

Review from Customer Success Dept

We are aligned around a common purpose.

Review from Customer Success Dept

Flexibilty in WFH and trust to accomplish tasks.

Review from Customer Success Dept

With any early stage company, we expect some measure of healthy stress. My manager and our leadership's attentiveness towards our burnout is refreshing and stands out.

Review from Customer Success Dept

The fact that everyone is focused on the common goal. All actions are done to move towards our goals as a company, and everyone helps each other out. There's not one "leader", everyone has the ability to speak up and contribute to the overall success of Suki.

Review from Customer Success Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Creative problem-solving and working with my colleagues

Review from Customer Success Dept

Helping doctors and nurses. Always doing the right thing with the customer in mind.

Review from Customer Success Dept

Coming up with creative solutions to problems. Empowering my team and seeing them grow and be successful. Happy customers and solving their problems.

Review from Customer Success Dept

Knowing that I have made a positive impact, whether it's within the company our something that helps our customers.

Review from Customer Success Dept

Making a difference in the personal and professional lives of our customers and seeing the direct impact of our actions at work.

Review from Customer Success Dept

What's going wrong and how can it be improved?

Outlook Reviews

Promises on future capabilities continue, still lack of differentiation amongst competitors - whether perceived or actual, too many updates and releases for larger enterprise clients to keep up with

Review from Customer Success Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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