Sunnova Energy International, Inc. – As a Solar Advisor you have to be flexible, precise, consistent, and have great customer service; internally and externally. Be prepared to deliver service with humility & grace to some of the most difficult people. Prepared to move forward with new challenges, prepared to wear many different hats. | Comparably

Sunnova Energy International, Inc. – As a Solar Advisor you have to be flexible, precise, consistent, and have great customer service; internally and externally. Be prepared to deliver service with humility & grace to some of the most difficult people. Prepared to move forward with new challenges, prepared to wear many different hats.

Sunnova Energy International Inc. (NYSE: NOVA) is a leading residential solar and energy storage service provider, with customers across the U.S. and its territories. Sunnova's goal is to be the source of clean, affordable and reliable energy, with a simple mission: to power energy independence so that homeowners have the freedom to live life uninterrupted™. read more
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As a Solar Advisor you have to be flexible, precise, consistent, and have great customer service; internally and externally. Be prepared to deliver service with humility & grace to some of the most difficult people. Prepared to move forward with new challenges, prepared to wear many different hats.

What do you like best about the leadership team?

The best part is being flexible and great support virtually, with everyone working remote–it is nice that my Manager or my team are available whenever

What is the best part about your compensation package?

The compensation could be better–now that we are working from home, my electricity bills are much higher and I use my own ISP. It wou

What makes you most happy at work?

I look forward learning new things everyday. Each day is unique, we have some interesting homeowners who thinks solar should be free because sunlight is free. I enjoy talking to different types of people especially going over the solar concept, having clean renewable energy to homebuyers.

What do your coworkers need to improve and how could you work together better?

Some need a much better understanding of what we do, learn the basics of solar, the program, and our processes. Some need to learn active listening in order to provide impeccable customer service. Need to log concise notes in Salesforce. Be willing to communicate and welcome constructive criticism.

What is most positive about the culture and environment at your company?

Diversity and inclusivity. With stressful moments, we encourage having each other's back with humor and grace. From time to time we cross some difficult situation but we love our job and we manage to fill each other's cup. We believe in "team effort" to be successful each day.

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