Sykes Enterprises KPIs and OKRs

At Sykes Enterprises 57% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Sykes Enterprises' KPIs and OKRs is essential for its success. Out of 16 Sykes Enterprises employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

Answer	Percent
Yes	62%
No	38%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	57%
No	43%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Sykes Enterprises is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Sykes Enterprises employees shared they generally receive helpful feedback every week or once a month, while 67% of Sykes Enterprises employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.