symplr Business Operations Department Employee Reviews

RIFS, RIFS, and nothing but RIFS. When I first came to the company I couldn't believe that I saw three RIFs in my short time of being there. And there are more on the way as the CEO announced in an Ask Me Anything session. symplr needs to improve this part of the culture.

Posted 13 days ago

symplr has provided so many things to me and my family...not only do I get to be a part of positively impacting healthcare with symplr solution's, I also get to have a challenging role, working with amazing individuals across symplr, I get to learn and grow all while having a good work/life balance.

OVERALL IT'S OK. THE CYCLE OF HIRING SENIOR MANAGEMENT AND RIFFING OTHERS ISNT GREAT

All good for the most part.

My experience has been great these past 2 and a half years. Looking forward to learning more and growing

I think they really are trying.

Posted 12 days ago

I appreciate how often inclusivity is pushed and represented.

Posted 13 days ago

Their passion for company success...in combination of their compassion for symplr employees and their families.

Leadership especially CEO BJ is very honest and open in his town halls

My leadership team is efficient, thoughtful and has Symplr's goals in mind.

Clear communication of needs. Compensation that matches the level of effort being placed since our global resources are not capable of doing their jobs well.

Posted 13 days ago

Give us the tools to do our jobs. Also let the employees have some say in their career path

Quit the gaslighting and pretending that QTC was a total success. Recognize that this is incredibly hard and pay the people you’ve given an absolu

Transparency and honesty. It's clear that they knew another RIF was coming but they were not forthcoming about it.

Listening to the teams concerns on resources and work life balance.

The benefits package and all of the health engagement benefits.

The 401K match is nice

Healthcare is good, but some things that are not covered should be.

Rates and having vision paid for by the organization.

My salary, although it has not risen with the cost of living.

I am bottom of the organization and no one beside my manager knows how many extra hours I put in, how vested I am, how hard I work. My manager is a keep your head down and keep quiet type of person. I deserve more compensation , or at least bonuses , but no one will ever know, or frankly cares.

Posted 12 days ago

When changes are made to the benefits package, symplr under communicates the change, especially when a benefit is being taken away. Other times, they are great and heavily communicative.

Posted 13 days ago

I've been working outside of my job description for over 2 years and haven't received a raise nor title change. I love taking on new tasks and assisting with others workload, but having something to show for it would be nice.

Posted 13 days ago

We have done 85 increase on our prices but yet we only get a 2% raise that is not even a cost of living raise.

FOR THE AMOUNT OF HOURS WORKED DIRECTLY WITH CUSTOMERS WE SHOULD BE PAID MORE VERSUS HIRING MORE UPPER LEVEL MANAGEMENT

My direct team has my saying work ethic, we stay focused , work very hard, and are determined to deliver the best.

Posted 12 days ago

We are all supportive and supported. We uplift each other, give credit where credit is due, and assist each other in any way possible.

Posted 13 days ago

Their commitment to symplr and our team, and their passion in their roles and responsibilities.

We are a small team that work really well together

we work as a team. But the changes that was made in our department has left us all feeling uncertain

Knowing how to do their job, and being fun to be around. A lot of them are scared. They've seen RIF after RIF after RIF. And this creates an environment of scarcity where talent doesn't want to stay. I've declined other responsibilities or potential moves because that team has been heavily targeted

Posted 13 days ago

Since we have begun global outsourcing, every time someone has left Symplr we do not hire a new person, we simply re-allocate the work to overseas. These folks are not doing the same quality of work that my co-workers would have done.

a lot of silos and we are not creating structure and process around how we need to share information and act on and own the actions around how to get things done

symplr has a diverse and inclusive culture.

Posted 12 days ago

The remote work and time off policy is great. I appreciate that I have available leadership willing to help and they are approachable.

Posted 13 days ago

How often work life balance is pushed and supported.

Posted 13 days ago

The cross-functional collaboration and contributions.

Open and honest culture accepts all people

I like what I do and I like my team.

Posted 12 days ago

The kindness and support of my coworkers.

Posted 13 days ago

I like the challenge and experiences of each day and the ability to learn and grow in my professional career and leadership responsibilities.

Feelings of accomplishments when a project goes well

Getting to work with my customers

When I come in I'm overwhelmed with 10+ messages from our global resources who are stuck and won't continue until they have clarity on a project. A culture of RFs is never good for morale or keeping great employees.

Posted 13 days ago

Stop micromanaging, stop trying to save a buck at the detriment of the company and the clients.

They don’t hire enough people and we cannot get the support that we need. But leadership ignores all our issues and expects us to g

It is stressful. The products we implement are not fully vetted and the integrations between the products are not working as customers may expect. We are selling things that we can't really back with the products and it creates a dissatisfied customer.

Not sure that improvement is possible at this point.