The New York Times FAQs

To find the Customer Care phone number serving your country, please see the list below.

For International print inquiries, please click here

Australia

Tel: 1800-178-628

MonFri: 10 p.m.1p.m. A.E.T.

SatSun: 10 p.m.6 a.m. A.E.T.

South Korea

Tel: 00798 8521 6295

MonFri: 8 p.m.11 a.m. K.S.T.

SatSun: 8 p.m.4 a.m. K.S.T.

Austria

Tel: 800 102374

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Malaysia

Tel: 1 800 81 7703

MonFri: 7 p.m.10 a.m. M.Y.T.

SatSun: 7 p.m.3 a.m. M.Y.T.

Belgium

Tel: 800 79 833

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Mexico

Tel: 1 800 283 3211

MonFri: 7:00 a.m.10 p.m. E.T.

SatSun: 7:00 a.m.3 p.m. E.T.

Brazil

Tel: 0-800-888-8288, followed by 800-591-9233

MonFri: 8:00 a.m.11 p.m. B.R.T.

SatSun: 8:00 a.m.4 p.m. B.R.T.

Netherlands

Tel:800 0900060

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Canada

Tel: 800-591-9233

MonFri: 7:00 a.m.10 p.m. E.T.

SatSun: 7:00 a.m.3 p.m. E.T.

New Zealand

Tel: 0800 880 565

MonFri: 11 p.m.2 p.m. N.Z.T.

SatSun: 11 p.m.7 a.m. N.Z.T.

China

Tel: 4008 428 025

MonFri: 7 a.m.11 p.m. C.S.T.

SatSun: 8 a.m.10 p.m. C.S.T.

Norway

Tel: 800 54 767

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Denmark

Tel: 80 83 04 03

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Philippines

Tel: 1 800 1 855 0282

MonFri: 7 p.m.10 a.m. P.H.T.

SatSun: 7 p.m.3 a.m. P.H.T.

France

Tel: 800 91 21 18

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Singapore

Tel: 800 8523 403

MonFri: 7 p.m.10 a.m. S.G.T.

SatSun: 7 p.m.10 a.m. S.G.T.

Germany

Tel: 0800 1803 410

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Spain

Tel: 900 953 253

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Hong Kong

Tel: +852 2104 9454

MonFri: 7 p.m.10a.m. H.K.T.

SatSun: 7 p.m.3 a.m. H.K.T.

Sweden

Tel: 20 033 67 78

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

India

Tel: 000 800 852 1543

MonFri: 4:30p.m.7.30 a.m. I.S.T.

SatSun: 4:30p.m.12.30 a.m. I.S.T.

Switzerland

Tel: 800 001 709

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

Ireland

Tel: 1800 904 854

MonFri: 12 p.m.3 a.m. G.M.T.

SatSun: 12 p.m.8 p.m. G.M.T.

Thailand

Tel: 001 800 852 6608

MonFri: 6 p.m.9 a.m. I.C.T.

SatSun: 6 p.m.2 a.m. I.C.T.

Italy

Tel: 800 793 109

MonFri: 1 p.m.4 a.m. C.E.T.

SatSun: 6 a.m.9 p.m. C.E.T.

United Kingdom

Tel: 808 164 4407

MonFri: 12 p.m.3 a.m. G.M.T.

SatSun: 12 p.m.8 p.m. G.M.T.

Japan

Tel: 00531 085 0049

MonFri: 8 p.m.11 a.m. J.S.T.

SatSun: 8 p.m.4 a.m. J.S.T.

Vietnam

Tel: 122 80208

MonFri: 6 p.m.9 a.m. I.C.T.

SatSun: 6 p.m.2 a.m. I.C.T.

For all other countries, please click here to email us or use the AT&T USADirect international calling service. Dial the AT&T USADirect access number for the country you are calling from and then follow the voice prompts.

To obtain your access number please use the following link for the AT&T USADirect Web site:

AT&T USADirect Access Numbers

Generally, here's how USA Direct works:

First, get an outside line or dial tone, then:

Dial the USADirect access number of the country you’re calling from.

At the voice prompt, to call The New York Times in the United States, Dial: 800 + 5919233.

Learn more about using New York Times content, and find out how to get back copies and reprints. Be sure to also review the Frequently Asked Questions About Linking.

1. Do I need permission to use New York Times content?

Yes. With the limited exceptions described on this page, all use of New York Times content (text, photographs, graphics, video etc.) requires the permission of The New York Times.

Please be advised that when articles or photographs are credited to a sourceother than The New York Times(such as the Associated Press, Reuters or AFP), it is most likely that the credited source holds the rights to the material. Please contact that party directly.

The following list summarizes common requests for permissions:

Article text with or without imagery (photographs, graphics, etc.), accolade licensing and full video can be obtained from PARS International by completing this permission request form or by calling 212-221-9595.

Photos only can be obtained from Redux Pictures by emailing [email protected] or calling 212-253-0399.

Video clips can be obtained from Veritone by emailing [email protected] or visiting https://commerce.veritone.com/pages/NYT-Collection

Internal corporate use (e.g. emailing, posting, photocopying etc) and the use of Times content in academic course packs and other classroom contexts are handled by the Copyright Clearance Center, www.copyright.com.

For requests pertaining to ongoing use of text, photos and video, visit www.nytlicensing.com to locate your nearest New York Times Licensing Group representative.

For information about linking to NYTimes.com, see the Frequently Asked Questions About Linking.

2. Do I need permission to email an article?

The "Email This Article" feature that appears on most article pages allows you to distribute an article by email to up to 20 recipients. The use of this feature is limited to personal, noncommercial purposes only.

If you would like to email an article for any other purpose or to more than 20 recipients, you must request permission as describedabove.

For information about sending links to NYTimes.com articles via email, review the Frequently Asked Questions About Linking.

3. May I use portions of New York Times articles, such as quotes or excerpts? May I edit or adapt New York Times articles?

Under certain circumstances, it is permissible to make direct quotes from New York Times articles. The context, number and length of the quotes will determine whether permission is required. It is never acceptable to selectively quote from articles in a manner that changes their meaning, to take quotes out of context or to combine quotes to create a sentence. It may also be considered infringement if a large percentage of the publication consists of quotes from New York Times articles. It is always best to submit a permission request form.

Editing and adaptation of New York Times content is generally not permitted and must be approved by The New York Times.

Use of article excerpts is possible with permission from The New York Times, without alteration to the intended meaning of the original text.

Headlines and summaries, as well as various article metadata, are also available through Times APIs. Visit our Developer Network to learn more about APIs.

4. How do I obtain permission to use an image of any NYTimes.com page (a screen shot) in a book or other publication?

For permission to use a screen shot or other page image, please use the permission request form or contact PARS International at 212-221-9595.

5. Can I use headlines and summaries of New York Times articles?

You are permitted to create your own summaries and to use New York Times headlines with links back to the articles located on NYTimes.com. But readers who visit NYTimes.com by clicking a link on your site cannot bypass the registration process. For more information, see the Frequently Asked Questions About Linking.

6. Does The Times provide a research service?

We do not provide a research service. To request a reprint of an article, you must first gather all the necessary information about the article, such as the URL if found online or the headline, author and date published. For information about searching for articles (including archived articles back to 1851), see Archives.

7. How can I purchase a New York Times photograph?

To purchase a photographic print for a personal collection, please visit the Custom Photo Reprints section of The New York Times online store. You may also want to visit our store at https://store.nytimes.com/collections/photography to view other photographs that are available for purchase. If you need additional assistance, please email: [email protected]

To obtain rights to republish or license a stand-alone photograph, contact Redux Pictures at 212- 253-0399 or [email protected].

Rights to use a photograph along with other New York Times content (text, logo, etc.) are handled by PARS International by completing a permission request form or calling 212-221-9595.

For requests pertaining to ongoing use of New York Times photography, visit www.nytlicensing.com to locate your nearest New York Times Licensing Group representative.

8. How can I obtain reprints of a New York Times article?

High-quality custom reprints of Times articles in quantities of 250 or more can be ordered through PARS International by submitting a permission request form or calling 212-221-9595.

9. How can I obtain a high-quality reprint of a wedding announcement that was published in The Times?

Reprints of wedding announcements can be ordered through PARS International by submitting a permission request form or calling 212-221-9595.

10. How do I order backcopies of the New York Times newspaper?

To order backcopies of The New York Times from the last 90 days, call 800-543-5380. For details and pricing information, see Backcopies of The New York Times.

For information on unaltered reproductions of full pages of the New York Times newspaper, please visit our store at www.nytimes.com/store.

11. Can I get permission to reuse a video, interactive graphic or other multimedia feature?

For one time use of Times video and to discuss options for interactive graphics and multimedia, contact PARS International by completing a permission request form or calling 212-221-9595.

For ongoing use, visit www.nytlicensing.com to inquire about the ongoing use of Times content and locate your nearest New York Times Licensing Group representative.

12. My question about rights and permissions is not answered here. Where can I send my question?

If you have further questions regarding rights and permissions, pleasecontact PARS International by completing a permission request form or calling 212-221-9595.

Last Updated on May 24, 2018

The New York Times Company (“The New York Times,” “NYT,” “we” or “our”) cares about your privacy and the security of your information. We want you to be familiar with how we collect, use and disclose information, including personal information. This Privacy Policy describes our practices in conjunction with your access to our print and digital products and services. These products and services include The New York Times newspaper (including its international edition), our websites, email newsletters, social media pages, mobile and other applications owned and operated by us, our offline contacts, and to any other services that display this notice (collectively referred to as the “NYT Services”). This Privacy Policy does not apply to certain of our products and services that display a different privacy policy.

The NYT Services contain links to other websites for your convenience and information. We are not responsible for the privacy practices or the content of those sites.

Contact Us

If you have any questions, email us at [email protected] or write us at:

The New York Times Company

620 Eighth Avenue

New York, NY 10018

Attn.: Privacy Counsel

We can also be reached by phone at 1-800-NYTIMES (click here for a list of our local telephone numbers outside the USA).

For information on how this Privacy Policy applies to your use of NYT Services, please visit the relevant section below.

1. What Personal Information Do We Gather About You?

2. What Do We Do With The Personal Information We Collect About You?

3. With Whom Do We Share The Personal Information We Gather?

4. Other Information Collected Using Technology

5. Third-Party Advertising

6. How Do I Opt Out From Receiving Emails?

7. Your California Privacy Rights

8. How Do I Access, Change or Update My Personal Information?

9. Sensitive Personal Information

10. Data Retention

11. Is My Information Protected?

12. Children’s Guidelines

13. International Transfers

14. Changes to This Privacy Policy

1. What Personal Information Do We Gather About You?

When you use the NYT Services by, among other actions, ordering a subscription or other product, providing registration details, setting newsletter preferences, browsing our sites, completing a survey, entering a contest or otherwise interacting with our NYT Services, we gather personal information. Personal information is information that identifies you as an individual or relates to an identifiable individual. Several different types of personal information can be gathered when you interact with the NYT Services, depending on the type of product or service being used. Collection of personal information is necessary to delivering you the NYT Services or to enhance your customer experience.

If you disclose any personal information relating to other people to us or to our service providers in connection with the NYT Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

We and our service providers collect personal information in a variety of ways, including:

A) Through the NYT Services.

i.Registration: When you register for a NYT Service, we collect personal information. For example, registration on NYTimes.com can be done by supplying a unique email address and password, or by linking your Facebook or Google accounts. See below under “From Other Sources” for more information about linking your Facebook or Google Accounts. Registration to an event or conference requires that you complete a form that will include, at a minimum, your name and email address.

ii.Billing: To subscribe to a NYT Service or enable payment and donations via the NYT Services, we collect and use your name, address, telephone number, email address, credit or debit card information and other billing information.

iii.User-Generated Content and Public Activities (Including Comments and Reader Reviews): We offer you opportunities to engage in public activities on NYTimes.com and other NYT Services. "Public activities" are any actions you take on NYT Services that are designed to be visible to other users, including comments, recommendations, reader reviews, ratings or any other items that you submit. If you choose to engage in public activities, you should be aware that any personal information you submit can be read, collected and used by other users of these services. We are not responsible for the personal information you choose to submit in the course of your public activities and we have no responsibility to publish, take down, remove or edit any of your public activities or submissions (except as required by applicable laws). For more information, see the Comments FAQ and read the “User-Generated Content: Submissions Including Comments, Reader Reviews and More” section of the Terms of Service.

iv.Contests, Sweepstakes and Special Offers: The New York Times collects personal information, such as your name and email, from you when you participate in sweepstakes, contests or special offers.

v.Reader Surveys, Reader Panels and Market Research: We and our service providers collect personal information from you through voluntary surveys or feedback programs conducted via the NYT Services, through our service providers’ platforms, by phone, by mail or during in-person interviews or focus groups. We will ask you for your consent to the processing of information at the point of collection. We also conduct similar research for advertisers.

vi. Reader Experience Programs:When you interact with our interactive programs and answer questionnaires, we collect personal information about you.

vii.Contact With Our Call Centers.We collect personal information from you in non-digital contexts, including, for example, when you place an order over the phone or contact customer service.

B) From Other Sources.

i. Publicly available databases, including privately-held marketing and data analytics resources. For example, we may receive demographic information (age, sex, household income, job industry and job title) from these sources.

ii. Joint marketing third party, when they share the information with us.

iii. Social-media platforms or other third-party services (such as Kindle or Nook). If you choose to link your social-media account or account relating to other third-party services to the NYT Services, you may be asking third parties to send us certain information from those social media accounts or services accounts, and you are authorizing us to collect, store, and use what they send us in accordance with this Privacy Policy.You can disassociate your NYTimes.com registration from third-party accounts any time. For more detail, please see our Social Media FAQ.

2. What Do We Do With The Personal Information We Collect About You?

We collect, use or otherwise process personal information as allowed under applicable law, including where based on one or more of the following:

- The consent you provide to us at the point of collection of your personal information;

- The performance of the contract we have with you;

- The compliance of a legal obligation to which we are subject; or

- The legitimate interests of The New York Times, a third party or yourself. "Legitimate interest" is a technical term under the regulation. It means that there are good reasons for the processing of your personal information and measures are taken to minimize the impact on your privacy rights and interests. "Legitimate interest" also references our use of your data in ways you would reasonably expect and that have a minimal privacy impact. We have a legitimate interest in collecting and processing personal information, for example: (1) to ensure that our networks and information are secure; (2) to administer and generally conduct business within the New York Times; and (3) to prevent fraud.

A) Provide the NYT Services You Request. We use the information we gather about you to enable your use of the NYT Services and fulfill your requests for certain products and services, such as providing the NYT Services’ functionality to you, arranging access to your registered account, providing you with customer service, responding to your inquiries, requests, questions, suggestions, compliments or complaints, completing your transactions, sending you administrative information (such as change of our terms, conditions, or policies) saving your reading list or property search, presenting your crossword-solving statistics, and enabling you to participate in and renew paid services, polls, promotions, surveys, panels or research, and message boards. We will engage in these activities to manage our contractual relationship with you or comply with a legal obligation.

B) Analysis and Development of New Products and Services. We perform statistical, demographic and marketing analyses of users of the NYT Services, and their subscribing and purchasing patterns, so we can analyze or predict our users’ preferences for product and services development purposes, to determine our promotional campaign effectiveness so we can adapt our campaign to the needs and interests of our users, and to generally inform advertisers about the nature of our subscriber base. We use this information for analytical purposes, including analysis to improve customer relationships, to support strategic business decisions and our marketing tactics and to measure and track our brand health. We will engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, or because we have a legitimate interest in doing so.

C) Customizing Your Experience. We use the information that we have to better understand you and customize certain features of the NYT Services to provide you with an enhanced experience including to show you offerings, promotions or products that may be of interest to you, based on the demographic information, type of device you are using to access the NYT Services, your usage of the NYT Services and your reading history. We will provide personalized services because we have a legitimate interest.

D) Email Newsletters and Other Marketing Activities as well as Facilitating Social Sharing. The New York Times will periodically send you email newsletters or promotional emails about services offered by The New York Times and its advertisers. To opt out of these emails, please see the section labeledHow do I opt out from receiving emails?We will use the information we have about you to advertise our services to you on our NYT Services but also on other platforms. If you choose to use social-sharing functionalities, we will use your information to facilitate such action, and such action -- along with any information you share -- will be covered by the social-media platform’s privacy policy. We will engage in these activities with your consent or where we have a legitimate interest.

E) Administrative Purposes. We and our service providers use the information we have about you for the following legitimate business purposes:

For auditing purposes, to verify that our internal processes function as intended and comply with legal, regulatory and contractual requirements;

For fraud and security monitoring purposes, including, for example, to detect and prevent cyberattacks; and

To understand and assess satisfaction with our NYT Services or our customer care team.

We engage in these activities to manage our contractual relationship with you, to comply with a legal obligation, or because we have a legitimate interest.

F) Allowing You to Participate in Sweepstakes, Contests or Other Promotions. We may offer you the opportunity to participate in a sweepstakes, contest or other promotions. Some of these promotions have additional rules containing information about how we will use and disclose your personal information. We use this information to manage our contractual relationship with you.

G) Aggregating and/or Anonymising Personal Information. We aggregate and/or anonymize personal information so that it will no longer be considered personally identifying. We do so to generate other data for our use, which we may use and disclose for any purpose.

H) User Generated Content and Public Activities. When you share or recommend links to content on a social-media platform (such as Facebook, Google+ and Twitter), that action and any information you share will be covered by that platform’s privacy policy. Any information you disclose in your public activities, along with your screen name or ID, or any image or photo, becomes public.

3. With Whom Do We Share The Personal Information We Gather?

A) Sharing Within The New York Times. We share your personal information with our affiliates for the purposes listed in this Privacy Policy. You can consult the list and location of our affiliates here.

B) Sharing With Service Providers. We contract with other companies, agents or contractors (“service providers”) to provide services on our behalf. These services are, for example, credit-card, payment and billing processing, fulfillment of orders, information technology and related infrastructure provision, customer service, ad serving, shipping, email distribution, list processing and analytics, research surveys/interviews/focus group management and analysis, or promotions management. In the course of performing these services, our service providers have access to your information including your personal information.

C) Sharing With Other Third Parties. We will not sell, rent, swap or authorize any third party (except our service providers) to use your email address without your permission. Nothing in this Privacy Policy is intended to restrict our use or sharing of aggregated or de-identified information in any way.

i. If you are a U.S. print subscriber, we may exchange or rent your name and postal mailing address (but not your email address) and certain other information, such as when you first subscribed to The New York Times with other reputable companies that offer marketing information or products through direct mail. If you prefer that we do not share this information, you may opt out by emailing us at [email protected], or write to us at Customer Care, P.O. Box 8041 Davenport IA 52808-8041. Please include your account number and phone number in the body of your email or letter, and include "Opt-out" in the subject line.

ii. We may share personal information, such as name, company and title, about attendees to our live events and conferences with sponsors; if we do, we will notify you when you provide us the information.

iii. We may also share personal information to third-party sponsors of sweepstakes, contests, and similar promotions and will let you know at the point of collection of your information if we do.

iv. We may use a third-party payment service to process payments made through the NYT Services. If you wish to make a payment through the NYT Services, your personal information will be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your personal information.

v. We share in aggregate results from research surveys or panels with advertisers.

vi. We have a legitimate interest in disclosing or transferring your personal information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings). Such third parties may include, for example, an acquiring entity and its advisors.

D) Compliance With Legal Process. We may access, preserve and disclose personal information if we are required to do so by law or we have a good faith belief that such action is necessary to (1)comply with the law or with legal process; (2) protect and defend our rights and property; (3) protect against misuse or unauthorized use of the NYT Services; (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions); and (5) cooperate with public and government authorities (which may be outside your country of residence).

E) By Using the NYT Services, You May Elect to Disclose Personal Information.

i)Public Activities: see above for more details on such activities. Public activities may be included in our RSS feeds, APIs and other distribution formats. As a result, your public activities may appear on other websites, blogs, or feeds.

ii)Through Your Social Sharing Activity: When you connect your NYT Services account with your social media account, you will share information with your friends associated with your social media account, with other users, and with your social media account provider. By doing so, you authorize us to facilitate this sharing of information, and you understand that the use of shared information will be governed by the social media provider’s privacy policy.

4. Other Information Collected Using Technology

Other information does not specifically identify you and are collected through technology. It includes tracking information collected by us as well as third parties.

We use various internet technologies to manage, and track the use of, the NYT Services. We use and disclose this information for any purpose, except where we are required to do otherwise under applicable law. Information that we collect using these technologies is combined with personal information about you. If we combine information with personal information, we will treat the combined information as personal information.

A) Device Information.We collect information about the computer, mobile device or other device you use to access the NYT Services, such as Internet protocol (IP) addresses (the region or general location where your computer or device is accessing the Internet), geolocation information, unique device identifiers, browser type, browser language and other transactional information.

B) Cookies, Beacons, Local Storage and Other Similar Technologies. We use "cookies," Web beacons, tags and scripts, and other similar technologies including local storage objects such as HTML5. These technologies allow us to manage access to and use of the NYT Services, recognize you and provide personalization, and help us understand how people use the NYT Services. You will not be able to access certain areas of our websites, including NYTimes.com, if your computer does not accept cookies from us. Because there is no accepted standard on how to respond to “do not track” browser-based signals, we do not respond to such signals. For more detailed information about our use of cookies and local storage, and how to manage them for the applicable NYT Service, see the applicable Cookie Policy here.

We transmit website usage information to third parties in order to show you advertising for The New York Times when you visit other sites. For more information about our third-party ad servers, or to learn about your choices about not having this information used to target ads to you, please click here (for Google), or here (for Magnolia).

C) Analytics, Log Files and Reading History. As is true of most web sites, we gather certain information automatically and store it in log files. This information include IP address, browser type, operating system and other usage information about the use of the NYT Services, including a history of the pages you view.

We automatically combine this collected log-information with other information we collect about you. We do this to improve services we offer you, including customized recommendations (for more information about Personalization feature, please read the Personalization FAQ ), advertising and currency display, to improve marketing, and to track access and use of the NYT Services across the devices that you use to access the NYT Services.

One of the analytics service providers we use is Google Analytics. To learn more about how Google use data, visit https://policies.google.com/privacy/partners. For opt-out options specific to Google Analytics, please visit https://tools.google.com/dlpage/gaoptout.

D) Location Information.Some of our mobile applications can deliver content based on your current location if you choose to enable that feature of the app, for example, by use of satellite, cell phone tower, or WiFi signals. If you enable the location-based feature, your current location will be stored locally on your device, which will then be used by the app. If you elect to have a location-based search saved to your history, we will store that information on our servers. If you do not enable the location-based service, or if an app does not have that feature, the app will not transmit to us, and we will not collect or store, location information. The ads in our apps are not targeted to you based on your current GPS location, but they are targeted to you based on your ZIP code or device's IP address.

5. Third-Party Advertising

Some of the services and advertisements included in the NYT Services, including on NYTimes.com and within our mobile apps, are delivered or served by third-party companies, which may collect information about your use of the NYT Services.

These companies place or recognize cookies, pixel tags, web beacons or other technology to track certain information about our NYT Services website users. For example, in the course of serving certain advertisements, an advertiser may place or recognize a unique cookie on your browser in order to collect certain information about your use of the NYT Services. For another example, an advertiser or ad server may also be able to collect your device’s unique identifier in the course of serving an ad. In many cases, this information could be used to show you ads on other websites based on your interests.

We do not have access to, nor control over, these third parties' use of cookies or other tracking technologies or how they may be used.

For example, we use Google to serve advertisements on the NYT Services, which use the Google Doubleclick cookie, and in some cases, a unique device identifier, to show you ads based on your visit to NYTimes.com and other sites on the Internet. You may opt out of the use of the Google Doubleclick cookie by visiting the Google ad and content network privacy policy. If you would like more information about this practice, and to learn how to opt out of it in desktop and mobile browsers on the particular device on which you are accessing this Privacy Policy, please visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/#. You may download the AppChoices app at http://www.aboutads.info/appchoices to opt out in mobile apps.

Your access to our websites should not be affected if you do not accept cookies served by third parties

6. How Do I Opt Out From Receiving Emails?

You can choose not to receive commercial email messages in the future by either (1) following the "unsubscribe" instructions located near the bottom of each email, or (2) you can email us at [email protected].

A) Email Newsletters.The New York Times offers several email newsletters. If you no longer wish to receive a specific newsletter, follow the "unsubscribe" instructions located near the bottom of each newsletter. To manage your NYTimes.com newsletter preferences, please click here. If you experience difficulty with the “unsubscribe” process, please contact us [email protected] and provide your email address along with the name of the newsletter from which you would like to unsubscribe.

B) Mail or Telephone Promotions. If, at any time, you prefer not to receive mail or telephone solicitations originated by The New York Times Home Delivery Department or International Edition Subscription, or if you prefer that we do not share this information with third parties for marketing purposes, please email us [email protected] write to us at Customer Care, P.O. Box 8041, Davenport, IA 52808-8041 or, for International Edition customers, The New York Times International Edition, Immeuble Le Lavoisier, 4, Place des Vosges, CS 10001, 92052 PARIS LA DEFENSE CEDEX France. Please include your account number and phone number in the body of your email or letter, and put "Opt -out" in the subject line.

7. Your California Privacy Rights

Under the California “Shine The Light” law, California residents may opt-out of our disclosure of personal information to third parties for their direct marketing purposes. As detailed above, you may choose to opt-out of the sharing of your personal information with third parties for marketing purposes at any time by submitting a request in writing to Customer Care,P.O. Box 8041, Davenport, IA 52808-8041 or by emailing us [email protected]. Please include your account number and phone number in the body of your email or letter, and put “Opt-out” in the subject line. It is important to note that this opt-out request does not prohibit us from sending you important administrative disclosures for non-marketing purposes. We will comply with your request(s) as soon as reasonably practicable.

8. How Do I Access, Change or Update My Personal Information?

If you would like to request to review, correct, restrict or delete personal information that you have previously provided to us, object to the processing of personal information, or if you would like to request to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact us by completing this form.

In your request, please state what personal information you would like to have changed, whether you would like to have your personal information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your personal information. For your protection, we only implement requests with respect to the personal information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.

We will respond to your request consistent with applicable law.

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or enter a promotion, you may not be able to change or delete the Personal Information provided until after the completion of such purchase or promotion).

If you are a resident of California, under 18 and a registered user of the NYT Services, you may ask us to remove content or information that you have posted to the NYT Services by writing to [email protected].

Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.

You may lodge a complaint with a data protection authority for your country or region or where an alleged infringement of applicable data protection law occurs. A list of EU data protection authorities is available at http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.

Manage Your Digital and Home Delivery Account in the Account Area.You may review and update your digital or home delivery account information and access your transaction history in the Account area for US subscribers and Account area for International Edition print subscribers. Should you require assistance, please call our toll free number 1-800-NYTIMES (click here for a list of your local telephone numbers).If you have subscribed to NYTimes.com via iTunes or Google Play, you would need to register with us to access the Account area and contact Apple or Google, as applicable, for your transaction history.

9. Sensitive Personal Information

Unless specifically requested (for example, in connection with a particular survey), we ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the NYT Services or otherwise to us. Any requested information that includes sensitive information about health, political opinions, ethnicity, race, religion, sex life or sexual orientation can be left unanswered.

10. Data Retention

We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:

The length of time we have an ongoing relationship with you and provide the NYT Services to you (for example, for as long as you have an account with us or continue to use the NYT Services);

Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or

Whether retention is advisable in light of our legal position (for example, in light of applicable statutes of limitations, litigation or regulatory investigations).

11. Is My Information Protected?

We seek to protect personal information with reasonable organizational, technological and physical safeguards commensurate to the sensitivity of the personal information. Although we take appropriate measures to safeguard your information, we cannot guarantee its absolute security.To further protect your data, we recommend that you use complex passwords for your accounts with us and for accounts with third parties that you link to any of your accounts with us. Please do not use the same passwords you use for NYT Services for other services or share your password with unauthorized people. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section above.

12. Children’s Guidelines

We do not knowingly collect or store any personal information from children except as permitted by applicable law.

If you are a resident of California, USA, under 18 years old and a registered user of the NYT Services, please see above “How Do I Access, Change or Update My Personal Information?”

13. International Transfers

The New York Times Company is headquartered in the United States. The information you provide to us or that we obtain as a result of your use of the NYT Services is collected in your country and subsequently transferred to the United States or to another country in which we have facilities or our affiliates operate or in which we engage service providers.

Some countries that are not members of the European Economic Area (EEA) are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available here ). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, including by ensuring that the recipient is bound by EU Standard Contractual Clauses, to protect your personal data. To obtain a copy of these measures click here.

In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.

14. Changes to This Privacy Policy

We evaluate this privacy policy periodically in light of changing business practices, technology and legal requirements. As a result, it is updatedfrom time to time. Any such changes will be posted on this page. If we make a significant or material change in the way we use or share your personal information, you will be notified via email and/or prominent notice within the NYT Services at least 30 days prior to the changes taking effect.

Learn more about linking to NYTimes.com. Be sure to also review Obtaining and using Times content.

1. Do I need permission to link to NYTimes.com?

You can link directly to NYTimes.com without obtaining permission. Review the rest of the questions on this page for guidelines on how to link to our site.

2. May I link to your home page, to a particular section or to a specific article?

You may link to any page, section or article that you are able to view on NYTimes.com. If you are not able to view the page on NYTimes.com, it is not available for linking.

3. When linking to an NYTimes.com article, which URL should I use?

Use the URL that is visible in the browser location/address bar when you view the article on our site. You can also search NYTimes.com or use a Times API to get article URLs, but for best results, always refer to the URL that appears when you actually view the article. If you are not able to view the article on NYTimes.com, it is not available for linking.

4. May I link to articles in the NYTimes.com archive?

Yes. But archive URLs change often, so be sure to verify your links regularly.

5. The article that I want to link to is no longer available on NYTimes.com. May I mirror it or post it on my website?

Prior written permission is required to mirror an article or to post it on your site. For more information, please refer to Obtaining and using Times content.

6. When my users click an NYTimes.com link on my website, a registration page opens. Can I create a link that bypasses registration?

Only users who have not already registered with NYTimes.com will be required to register before gaining access to a linked page. The registration process cannot be bypassed; however, registration is free.

7. When my users click a link to NYTimes.com from my blog or site, will they be asked to pay for a subscription?

No. We encourage links from other sites. When your readers visit NYTimes.com by clicking a link on your blog or site, that article (or video, slide show, etc.)will count toward the user's monthly limit of free articles, but it will still be visible even if the user has reached the limited number of free articles.

8. May I link to NYTimes.com pages within a frame on my site?

If the page you're linking to opens within a frame, the NYTimes.com content may look like it's part of your website. This type of display of NYTimes.com contentis not permissible, so please be careful when linking within frames. When you link to Times content, only the URL to NYTimes.com should be visible in the browser location/address bar.

9. Are links to New York Times articles stable, or are pages regularly moved to new URLs?

When an article is initially published, its URL will remain stable for six days after publication, but it will then be migrated to an archive URL.

Section front URLs change rarely and are automatically redirected when they do change.

10. Can I use the NYTimes.com logo on my website?

Prior permission is required from The New York Times for the use of any of our logos. To obtain permission, send us the overall URL of your site, as well as the URL of the exact page on which the logo will be displayed. In the subject line of the email, write "Use of logo." Send this information to [email protected].

Developers who are using Times APIs can download logos for use with their applications, in accordance with the API Terms of Use and Attribution Guidelines. For more information, see the API Branding Guide.

11. May I send NYTimes.com article links to my subscribers via email?

Yes, you may send links via email. However, if the email is sent to a paid subscriber list, prior written permission is required.

12. How can I obtain a reciprocal link from NYTimes.com to my website?

NYTimes.com does not offer reciprocal links to other websites, unless they are relevant to a story or the company or organization is a licensed partner and linking is a condition of the agreement. Linking to relevant stories is at the discretion of Times editors.

13. My question about linking is not answered here. Where can I send my question?

If you have further questions regarding linking, please contact us at [email protected]. Be sure to also review Obtaining and using Times content.

Last updated on January 3rd, 2019

This page describes the terms and conditions that govern your use of certain New York Times digital products, including NYTimes.com and mobile applications, offered by The New York Company and certain of its subsidiaries ("NYT", “us” or “we”).

For information on how NYT collects, uses and shares any personal information, please see our Privacy Policy.If you reside outside of the European Economic Area, your acceptance of these Terms of Service constitutes your consent to the processing activities described in our Privacy Policy under the laws of your jurisdiction.

Table of Contents

GENERAL RULES AND DEFINITIONS

CONTENT ON THE SERVICES

USER-GENERATED CONTENT: SUBMISSIONS, INCLUDING COMMENTS AND MORE

PROHIBITED USE OF THE SERVICES

REPRESENTATIONS AND WARRANTIES; INDEMNIFICATION; LIMITATION OF LIABILITIES

REGISTRATION AND SECURITY

FEES AND PAYMENTS

THIRD-PARTY CONTENT AND LINKS TO THIRD-PARTY WEBSITES

SOFTWARE LICENSES

TERMINATION

GOVERNING LAW; JURISDICTION

MISCELLANEOUS

1. GENERAL RULES AND DEFINITIONS

1.1 If you choose to use certain NYT digital products displaying or otherwise governed by these Terms of Service, including NYTimes.com (the “Site”), NYT’s mobile sites and applications, and any of the features of the Site, including but not limited to RSS feeds, APIs, and Software (as defined below) and other downloads (collectively, the "Services"), you will be agreeing to abide by all of the terms and conditions of these Terms of Service between you and NYT.

1.2 We may change, add or remove portions of these Terms of Service at any time by notifying you of the change in writing (including by email or by updating the date above after “Last Updated On”). Such changes shall become effective immediately upon posting. It is your responsibility to review these Terms of Service prior to each use of the Site.

1.3 IF ANY OF THE TERMS AND CONDITIONS OF THESE TERMS OF SERVICE, OR ANY FUTURE CHANGES, ARE UNACCEPTABLE TO YOU, YOU MAY (i) CANCEL YOUR ACCOUNT BY SENDING AN E-MAIL TO: [email protected] (SEE SECTION 10.1 REGARDING TERMINATION OF SERVICE) AND/OR (ii) DISCONTINUE YOUR USE OF THE SERVICES. YOUR CONTINUED USE OF THE SERVICES NOW, OR FOLLOWING THE POSTING OF UPDATED TERMS OF SERVICE, WILL INDICATE ACCEPTANCE BY YOU OF SUCH TERMS OF SERVICE, CHANGES, OR MODIFICATIONS.

1.4 We may change, suspend or discontinue any aspect of the Services at any time, including the availability of any Services feature, database, or content. We may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.

1.5 Being exposed to advertising is a condition of accessing the Services.

2. CONTENT ON THE SERVICES

2.1 The contents of the Services, including the Site, are intended for your personal, noncommercial use. All materials published or available on the Services (including, but not limited to text, photographs, images, illustrations, designs, audio clips, video clips, “look and feel,” metadata, data, or compilations, all also known as the "Content") are protected by copyright, and owned or controlled by The New York Times Company or the party credited as the provider of the Content. The New York Times Company also owns copyright in the selection, coordination, compilation, and enhancement of such Content (“Arrangement”). You shall abide by all additional copyright notices, information, or restrictions contained in any Content accessed through the Service.

2.2 The Services and Content are protected by copyrights, trademarks, patents, trade secrets, database rights, sui generis rights and other intellectual or proprietary rights therein pursuant to U.S. and international laws. You may not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as provided in Section 2.3 of these Terms of Service), create new works from, distribute, perform, display (including framing and inline linking), communicate to the public or in any way exploit, any of the Content (or its Arrangement) or the Services (including Software) in whole or in part.

2.3 You may download or copy the Content and other downloadable items displayed on the Services for your personal use only, provided that you maintain all copyright and other notices contained therein. Copying or storing of any Content for other than personal use is expressly prohibited without prior written permission from The New York Times Rights and Permissions Department, or the copyright holder identified in the copyright notice contained in the Content.

2.4 Certain Content is furnished by the Associated Press and Reuters, which will not be liable for any delays, inaccuracies, errors or omissions in any such Content, or in the transmission or delivery of all or any part thereof, or for any damages arising therefrom.

3. USER GENERATED CONTENT: SUBMISSIONS INCLUDING COMMENTS, READER REVIEWS AND MORE

3.1 If you upload, post or submit any content on the Service, you represent to us that you have all the necessary legal rights to upload, post or submit such content and it will not violate any law or the rights of any person. You shall not upload to, or distribute or otherwise publish on to the Services any libelous, defamatory, obscene, pornographic, abusive, or otherwise illegal material. You shall not impersonate anyone else or otherwise misrepresent your identity, affiliation or status. You agree not to provide material and misleading information knowingly and with intent to defraud. You shall not upload to, or distribute or otherwise publish on to the Services any malware, viruses, spyware, or other malicious software or files to the Services. You shall not use automated means to upload to, or distribute or otherwise publish onto, the Services any content.

Be courteous. You agree that you will not threaten or verbally abuse other members, use defamatory language, or deliberately disrupt discussions with repetitive messages, meaningless messages or "spam."

Use respectful language. Like any community, the online conversation flourishes only when our members feel welcome and safe. You agree not to use language that abuses or discriminates on the basis of race, religion, nationality, gender, sexual preference, age, region, disability, etc. Hate speech of any kind is grounds for immediate and permanent suspension of access to all or part of the Services.

Debate, but don't attack. In a community full of opinions and preferences, people always disagree. NYT encourages active discussions and welcomes heated debate on the Services, but personal attacks are a direct violation of these Terms of Service and are grounds for immediate and permanent suspension of access to all or part of the Service.

3.2 The Services shall be used only in a noncommercial manner. You shall not, without the express approval of NYT, distribute or otherwise publish any material containing any solicitation of funds, advertising or solicitation for goods or services.

3.3 You acknowledge that any submissions you make to the Services (i.e., user-generated content including but not limited to: comments, forum messages, reviews, text, video, audio and photographs, as well as computer code and applications) (each, a "Submission") may be edited, removed, modified, published, transmitted, and displayed by NYT and you waive any rights you may have in having the material altered or changed in a manner not agreeable to you. Submissions made to the Services may also be included in our RSS feeds and APIs and made available for republishing through other formats.

3.4 You grant NYT a perpetual, nonexclusive, world-wide, royalty-free, sub-licensable license to the Submissions, which includes without limitation the right for NYT, or any third party it designates, to use, copy, transmit, excerpt, publish, distribute, publicly display, publicly perform, communicate to the public, create derivative works of, host, index, cache, tag, encode, modify and adapt (including without limitation the right to adapt to streaming, downloading, broadcast, mobile, digital, thumbnail, scanning or other technologies) in any form or media now known or hereinafter developed, any Submission posted by you on or to the Services or any other website owned by NYT, including any Submission posted on or to the Services through a third party.

3.5 You are solely responsible for the content of your Submissions. However, while NYT does not and cannot review every Submission and is not responsible for the content of these messages, NYT reserves the right to delete, move, or edit Submissions that it, in its sole discretion, deems abusive, defamatory, obscene, in violation of copyright or trademark laws, in violation of these Terms of Service, or otherwise unacceptable.

3.6 By making a Submission, you are consenting to its display and publication on the Site and in the Services and for related online and offline promotional uses.

4. PROHIBITED USE OF THE SERVICES

You may not access or use, or attempt to access or use, the Services to take any action that could harm us or a third party. You may not use the Services in violation of applicable laws or in violation of our or any third party’s intellectual property or other proprietary or legal rights. You further agree that you shall not attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Services, or any content thereof, or make any unauthorized use thereof. Without NYT’s prior written consent, you shall not:

(i) access any part of the Services, Content, data or information you do not have permission or authorization to access or for which NYT has revoked your access;

(ii) use robots, spiders, scripts, service, software or any manual or automatic device, tool, or process designed to data mine or scrape the Content, data or information from the Services, or otherwise access or collect the Content, data or information from the Services using automated means;

(iii) use services, software or any manual or automatic device, tool, or process designed to circumvent any restriction, condition, or technological measure that controls access to the Services in any way, including overriding any security feature or bypassing or circumventing any access controls or use limits of the Services;

(iv) cache or archive the Content (except for a public search engine’s use of spiders for creating search indices);

(v) take action that imposes an unreasonable or disproportionately large load on our network or infrastructure; and

(vi) do anything that could disable, damage or change the functioning or appearance of the Services, including the presentation of advertising.

Engaging in a prohibited use of the Services may result in civil, criminal, and/or administrative penalties, fines, or sanctions against the user and those assisting the user.

5. REPRESENTATIONS AND WARRANTIES; INDEMNIFICATION; LIMITATION OF LIABILITIES

5.1 You represent, warrant and covenant (a) that no materials of any kind submitted through your account will (i) violate, plagiarize, or infringe upon the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights; or (ii) contain libelous or otherwise unlawful material; (b) that you are at least thirteen years old if you are in the USA and the UK, and sixteen years old anywhere else; and (c) if you are under eighteen years old, your parent or legal guardian has read these Terms of Service and agreed to them and your use of the Service. You hereby indemnify, defend and hold harmless NYT and all officers, directors, owners, agents, information providers, affiliates, licensors and licensees (collectively, the "Indemnified Parties") from and against any and all liability and costs, including, without limitation, reasonable attorneys' fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach by you or any user of your account of these Terms of Service or the foregoing representations, warranties and covenants. You shall cooperate as fully as reasonably required in the defense of any such claim. NYT reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

5.2 NYT does not represent or endorse the accuracy or reliability of any advice, opinion, statement, or other information displayed, uploaded, or distributed through the Services by any user, information provider or any other person or entity. You acknowledge that any reliance upon any such opinion, advice, statement, memorandum, or information shall be at your sole risk. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, THE SERVICES AND ALL SOFTWARE ARE DISTRIBUTED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WHILE WE TRY OUR BEST TO ENSURE THAT THE SERVICES ARE ALWAYS AVAILABLE, UP-TO-DATE AND CORRECT, NYT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. THERE MAY BE DELAYS, OMISSIONS, INTERRUPTIONS, AND INACCURACIES IN THE CONTENT OR OTHER MATERIAL MADE AVAILABLE THROUGH THE SERVICES. YOU SHOULD NOT RELY ON THE CONTENT AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL LEGAL, FINANCIAL, TAX OR MEDICAL ADVICE. IF YOU HAVE ANY CONCERNS OR QUESTIONS ABOUT YOUR HEALTH OR THE CONTENT ON THE SERVICES, YOU SHOULD ALWAYS CONSULT WITH A PHYSICIAN OR OTHER HEALTH-CARE PROFESSIONAL. PRIOR TO THE EXECUTION OF A PURCHASE OR SALE OF ANY SECURITY OR INVESTMENT, YOU ARE ADVISED TO CONSULT WITH YOUR BROKER OR OTHER FINANCIAL ADVISOR TO VERIFY PRICING AND OTHER INFORMATION. WE SHALL HAVE NO LIABILITY FOR INVESTMENT DECISIONS BASED UPON, OR THE RESULTS OBTAINED FROM, THE CONTENT PROVIDED HEREIN. NOTHING CONTAINED IN THE SITE SHALL BE CONSTRUED AS INVESTMENT ADVICE. WE ARE NOT A REGISTERED BROKER-DEALER OR INVESTMENT ADVISOR AND DO NOT GIVE INVESTMENT ADVICE OR RECOMMEND ONE PRODUCT OVER ANOTHER. YOU HEREBY ACKNOWLEDGE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK.

5.3IN NO EVENT WILL NYT, ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, ADVERTISERS, SUPPLIERS, CONTENT PROVIDERS AND LICENSORS ("NYT PARTIES") BE LIABLE (JOINTLY OR SEVERALLY) TO YOU OR ANY OTHER PERSON AS A RESULT OF YOUR ACCESS OR USE OF THE SERVICES, SUBMISSIONS OR CONTENT FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST SAVINGS, LOST REVENUES, OR LOST GOODWILL (COLLECTIVELY, THE "EXCLUDED DAMAGES"). THESE LIMITATIONS APPLY WHETHER THE ALLEGED LIABILITY IS BASED ON NEGLIGENCE, TORT, CONTRACT, OR OTHER THEORY OF LIABILITY, EVEN IF ANY OF THE NYT PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF OR COULD HAVE FORESEEN ANY OF THE EXCLUDED DAMAGES, AND IRRESPECTIVE OF ANY FAILURE OF AN ESSENTIAL PURPOSE OF A LIMITED REMEDY. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN THE NYT PARTIES' LIABILITY WILL BE LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW.

6. REGISTRATION AND SECURITY

6.1 As part of the registration or account creation process, you will create login credentials by selecting a password and providing an e-mail address or by linking another account, such as your Facebook or Google accounts. You also can be requested to provide certain registration information, which must be accurate and updated.

Each registration is for a single user only. You are not allowed to share your registration login credentials or give your login credentials to anyone else. We may cancel or suspend your access to the Services if you share your login credentials. You are responsible for maintaining the confidentiality of your password, which you will not have to reveal to any representative or agent of NYT. You may not (i) select or use the login credentials of another person with the intent to impersonate that person; (ii) use login credentials in which another person has rights without such person's authorization; or (iii) use login credentials that we, in our sole discretion, deem offensive. Failure to comply with the foregoing shall constitute a breach of these Terms of Service, which may result in immediate suspense or termination of your account.

6.2 Please notify [email protected] of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password or credit card information.

6.3 You must be 13 years or older to use any part of the Services in the USA and the UK, and 16 years or older anywhere else. If you are less than 18 years of age and would like to use, subscribe or register to any part of the Services, please ask your parent or legal guardian to review and agree to these Terms of Service before you use any part of the Services or ask them to complete the purchase and/or registration on your behalf.

6.4 You are responsible for all usage or activity on your account with NYT, including use of the account by any third party authorized by you to use your login credentials. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account, at our sole discretion, and we may refer you to appropriate law-enforcement agencies.

6.5If your access to any Service has been provided by or through a third party (for example, your employer or an educational institution at which you are a student) (each, a “Client”), the Client may have provided us with information about you to enable us to provide you with access to the Services and distinguish you from other subscribers (such as your IP address, email address or name).

7. FEES AND PAYMENTS

7.1. We reserve the right at any time to charge fees for access to portions of the Services or the Services as a whole. In no event, however, will you be charged for access to the Services unless we obtain your prior agreement to pay such charges. Thus, if at any time we require a fee for portions of the Services that are now free, we will give you advance notice of such fees. You may cancel your account at any time. All new fees, if any, will be posted prominently on the Site and in other appropriate locations on the Service. You shall pay all fees and charges incurred through your account at the rates in effect for the billing period in which such fees and charges are incurred, including, but not limited to charges for any digital products or services offered for sale through the Services by us or by any other vendor or service provider. All fees and charges shall be billed to and paid for by you. You shall pay all applicable taxes relating to use of the Services through your account.

8. THIRD-PARTY CONTENT AND LINKS TO THIRD-PARTY WEBSITES.

8.1 The Services contain links to third-party websites, resources, and advertisers (collectively, “Linked Content”). NYT does not control, endorse, sponsor, recommend or otherwise accept responsibility for any of this Linked Content. Because we are not responsible for the availability of these outside resources, or their contents or privacy practices, you should direct any concerns regarding any Linked Content to such site.

9. SOFTWARE LICENSES

9.1 You shall have no rights to the proprietary software and related documentation, or any enhancements or modifications thereto, provided to you in order to access the Services ("Software"). You may not sublicense, assign or transfer any licenses granted by NYT, and any attempt at such sublicense, assignment or transfer shall be null and void. You may make one copy of such Software for archival purposes only. You may not otherwise copy, distribute, modify, reverse engineer, or create derivative works from Software.

10. TERMINATION

10.1 You may terminate your account at any time by calling Customer Care at (800) 591-9233 or chatting with Customer Care here. For international customers, e-mail us at [email protected]. Upon termination, you will receive an automated confirmation via e-mail that the cancellation was processed, and your access will be suspended within 24 hours. Termination of paid digital products will be governed by our Cancellation and Refund Policy for Digital Products.

10.2 NYT may, in its sole discretion, terminate or suspend your access to all or part of the Services for any reason, including, without limitation, breach or assignment of these Terms of Service.

11. GOVERNING LAW; JURISDICTION

11.1 These Terms of Service have been made and shall be construed and enforced in accordance with the laws of the United States of America and the State of New York as an agreement wholly performed therein without regard to their conflict of law provisions and the United Nations Conventions on Contracts (if applicable).

11.2 Any claim or cause of action arising out of or related to use of the Services or these Terms of Services must be filed within one year after such claim or cause of action arose or be forever barred. Any claim by you that may arise in connection with these Terms of Service will be compensable by monetary damages and you will in no event be entitled to injunctive or other equitable relief. You also hereby expressly waive any right to resort to any form of class action.

12. MISCELLANEOUS

12.1 These Terms of Service have been made in and shall be construed and enforced in accordance with New York law. Any action to enforce these Terms of Service shall be brought in the federal or state courts located in New York City.

12.2 Nothing in these Terms of Service will serve to preempt the promises made in our Privacy Policy.

12.3 Correspondence should be sent to [email protected].

12.4 You agree to report any violations of the Terms of Service to NYT as soon as you become aware of them. In the event you have a claim of copyright infringement with respect to material that is contained in a Service, please notify [email protected]. (Please direct all general questions to [email protected].)

12.5 Our failure to enforce any provision of these Terms of Service or to respond to a breach by you or other parties shall not in any way constitute a waiver of our right to enforce subsequently any terms or conditions of these Terms of Service or to act with respect to similar breaches.

12.6 If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us the following information. Please be advised that to be effective, the Notice must include ALL of the following:

a physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed;

a description of the copyrighted work that you claim has been infringed;

a description of where the material that you claim is infringing is located on the Site

your address, telephone number, and email address and all other information reasonably sufficient to permit us to contact you;

a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Notices of claimed copyright infringement should be directed to:

By mail:

The New York Times Company

620 Eighth Avenue

New York, NY 10018

Attention: General Counsel

212-556-7888

By email: [email protected]

Last Updated on March 20, 2018

This page provides the terms of sale and purchase for The New York Times digital products, including digital subscriptions and one-time purchases, offered by The New York Times newspaper and NYTimes.com ("NYTimes" or "we" or "us").

Other useful links:

Home Delivery Web Site

Terms of Service

Privacy Policy

By using NYTimes.com and NYTimes products, you are agreeing to our Terms of Service.

1. GENERAL TERMS OF SALE

1.1. Definitions

1.2. About Digital Products

1.3. Processing and Payment

1.4. Pricing

1.5. Billing

1.5.1. Billing of Digital Subscriptions

1.5.2. Billing of One-Time Purchases

1.5.3. Currency

1.6. Unpaid Charges

1.7. Promotions

1.8. Software Products

1.9. Third Parties

2. CANCELLATION AND REFUND POLICY

2.1. Cancellation and Refunds of Digital Subscriptions

2.2 Cancellation During Promotional Periods

2.3. Changing your Subscription

2.4. Cancellation and Refunds of One-Time Purchases

1. GENERAL TERMS OF SALE

1.1. Definitions

The term "digital product" refers to paid digital products available from NYTimes, including both NYTimes digital subscriptions and one-time purchases.

1.2. About Digital Products

You are not required to purchase anything for certain limited use of NYTimes.com or the NYTimes apps. However, if you do not purchase a subscription or product, your access to NYTimes content and services will be limited.

You can review the various NYTimes digital subscriptions here. We also offer other products and services, such as crosswords, gift subscriptions, e-books and articles from our archive. The purchase of a gift subscription is a one-time purchase; for more information, see the Gift Subscriptions FAQ.

The New York Times reserves the right to modify the content, type and availability of any digital product at any time.

Only one person may use the user name and password associated with a digital product account.

For details about your purchases, including payment methods and billing cycles, visit the My Account area of NYTimes.com.

1.3. Processing and Payment

The New York Times will process your purchase as promptly as possible. There may be a delay in the activation of your product while payment details are verified.

We accept major credit cards, PayPal and certain digital wallet services. We reserve the right to reject any order or purchase at any time.

If your initial payment authorization is later revoked, your subscription, product or access will be terminated. Contact our Customer Care group if you believe your access was terminated in error.

Unless specified otherwise in the Cancellation and Refund Policy, all charges are nonrefundable.

To view or change your payment method, visit the My Account area of NYTimes.com.

1.4. Pricing

When you purchase a digital product, the price will be made clear during the order process. You agree to pay the price that is stated at the time of your order, as well as any applicable taxes. You also agree to the billing frequency stated at the time of your order.

Discount eligibility is determined at the time of the order. Discounts cannot be applied retroactively.

All prices are in United States Dollars, unless otherwise stated.

The New York Times reserves the right to change prices and fees at any time. We will notify you in advance if the regular rate of a product changes from what was stated at the time of your order. You will have the opportunity to accept the new price or cancel your subscription or purchase from that point forward.

Applicable taxes may vary. We are not able to notify you in advance of changes in applicable taxes.

If a stated price is determined by us in our sole discretion to be in error, we are not under any obligation to offer you the product at that price. We will notify you of the error and give you the opportunity to cancel your order and obtain a refund if payment has already been made.

Additional Costs

Your subscription may not include access to all areas of the digital product, and you may have to pay additional fees for full access. These additional charges will be clearly stated.

When you use your digital product, you may incur other additional charges from third party service providers, such as telecommunications fees, data fees or service provider fees. You are responsible for paying any additional charges.

If you believe someone else has used your account or you are being charged for a product you do not have, please contact our Customer Care group.

1.5. Billing

1.5.1. Billing of Digital Subscriptions

We will charge or debit your payment method at the beginning of your subscription or, if applicable, at the end of your free trial period. Billing will continue according to the cycle stated at the time of your order.

To view information about your billing cycle, visit the My Account area of NYTimes.com.

All NYTimes digital subscriptions are renewed automatically. When we renew your subscription, we will use the payment method currently associated with your account. If you redeem a gift subscription and choose to extend your subscription at the time of redemption, that subscription will renew automatically. You can view your payment method at any time in the My Account area of NYTimes.com.

In most cases, you will not be notified in advance of impending renewals and you expressly agree to waive the application of New York General Obligations Law section 5-903 and any similar laws. Please see our Cancellation and Refund policy below for information about canceling.

1.5.2. Billing of One-Time Purchases

When you make a one-time purchase (for example, a subscription sponsorship or standalone product such as an article from our archives or a gift subscription), we will charge or debit your payment method at the time of purchase.

1.5.3. Currency

The currency in which you will be billed will be stated during the purchase process and is determined based on your billing address.

1.6. Unpaid Charges

If your credit card expires or your payment method is otherwise invalid, your subscription or product will not automatically be terminated. You will remain responsible for all charges.

You will be responsible for all costs we incur in connection with the collection of unpaid amounts, including court costs, attorneys' fees, collection agency fees and any other associated costs.

1.7. Promotions

We may occasionally offer promotions. The specific terms of each promotion are stated at the time the promotion is offered. Each promotion may be different. Promotions cannot be combined.

You are required to provide your payment details when you sign up for a promotion. At the end of the promotion, your subscription will automatically renew at the rates displayed at the time of purchase.

We will not notify you in advance that the promotion is about to end and we will not notify you when your promotional rate has ended. To cancel and avoid being charged, you must notify us before the promotion ends.

1.8. Software Products

If you purchase a digital subscription that includes downloadable software, your download and use of that software may be subject to additional terms or end user license agreements.

1.9. Third Parties

If you have purchased your product through a third party, these Terms of Sale may not apply to you. We are not liable to you for any claims related to purchases made through third parties. Please contact the third party directly.

_____

2. CANCELLATION AND REFUND POLICY

2.1. Cancellation and Refunds of Digital Subscriptions

When you cancel a subscription, you cancel only future charges associated with your subscription. You may notify us of your intent to cancel at any time, but the cancellation will become effective at the end of your current billing period.

Except in the case of certain promotions, you can change or cancel your digital subscription at any time by calling Customer Care at 800-591-9233 (for international customers, click here for international phone numbers), chatting with us here, or emailing us here.Group Subscription billing cycles and terms of cancellations may differ and are governed by the terms set forth in the Group Subscription Purchase Order.

Digital products sold as part of a promotion, subject to an annual commitment or as an add-on to your home delivery subscription, such as Times Insider, may have different cancellation or refund policies that will be made clear at the time of purchase.

Cancellations are effective the following billing cycle. You will not receive a refund for the current billing cycle. You will continue to have the same access and benefits of your product for the remainder of the current billing period.

We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

Changes to Content or Access

We reserve the right to make changes to our digital products at any time. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

Cancellations by Us

We reserve the right to suspend or terminate your subscription or product for any reason, with or without notice and without further obligation. You will not be entitled to a refund in these circumstances. If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

2.2. Cancellation During Promotional Periods

Certain promotions may not permit cancellation during the promotional period. You agree to the cancellation and refund terms stated at the time of purchase.

2.3. Changing your Subscription

When you change your subscription, you will receive a pro-rated credit toward your new subscription.

2.4. Cancellation and Refunds of One-Time Purchases

One-time purchases cannot be canceled or refunded. For more information on the cancellation terms for gift subscriptions, see the Gift Subscriptions FAQ.

We reserve the right to make changes to our digital products at anytime. If we temporarily reduce or eliminate the charge for content or access that you are currently paying for under different terms, you will not receive a refund.

If any or all of our digital products are temporarily unavailable, you will not receive a refund. We reserve the right to issue refunds or credits at our sole discretion. If we issue a refund or credit, we are under no obligation to issue the same or similar refund in the future.

All materials contained on this site are protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of The New York Times Company or in the case of third party materials, the owner of that content. You may not alter or remove any trademark, copyright or other notice from copies of the content.

However, you may download material from The New York Times on the web (one machine readable copy and one print copy per page) for your personal, noncommercial use only.

Links to websites other than those owned by The New York Times Company are offered as a service to readers. The editorial staff of The New York Times was not involved in their production and is not responsible for their content.

For further information, see Section Two of the Terms of Service.

To contact other Times departments, see the Help section of NYTimes.com.

THE NEW YORK TIMES, NYTimes.com, and other related marks used on this site are trademarks of The New York Times Company. You may refer to our trademarks only in connection with references to our products and services.

You may not, however, use our logos and design trademarks (as opposed to our trademarks that consist solely as words) without our prior written authorization.

In addition, you may not use our trademarks:

in, as, or as part of, your own trademarks;

to identify products or services that are not ours;

in a manner likely to cause confusion; or

in a manner that implies inaccurately that we sponsor or endorse, or are otherwise connected with, your own activities, products and services.

Proper Notice

Please use the appropriate notice for each of our trademarks. If you are uncertain which notice to use with our trademarks, please contact us at The New York Times Rights and Permissions Department: [email protected].

Proper Attribution

The attribution should identify each mark used and attribute it to The New York Times Company, by name.

For example: THE NEW YORK TIMES ON THE WEB is a service mark of The New York Times Company.

Please note that the attribution need only identify our trademarks that you actually use in your material and thus may vary from the above example.

Smartphone and tablet apps are not supported on all devices. Crossword subscriptions do not include e-reader editions, New York Times news content or digital versions of The New York Times Cooking. Other restrictions apply.

Your payment will be charged to your iTunes account at confirmation of purchase. Your subscription will automatically renew each month or year 24-hours before the end of the current period, and your credit card will be charged through your iTunes account unless auto-renew is turned off at least 24-hours before the end of the current period. You can turn off auto-renew at any time from your iTunes account settings.

As stated in the iTunes Terms of Services, there are no refunds and you may cancel auto-renewal at any time. All sales are final.

This subscription grants you access to The New York Times Crossword app for iPhone and iPad, as well as The New York Times Crossword on the web at NYTimes.com (including over 20 years of archived puzzles).

After purchase via iTunes, you will have unlimited access on this device. To activate full subscription benefits on nytimes.com/crossword or activate the Crossword app on another of your supported devices, you will need to set up an NYTimes.com registration.

By using this app, you are agreeing to The New York Times’ Privacy Policy and Terms of Service.

Thank you for deciding to allow ads on nytimes.com. Your support allows us to report the world’s most important stories.

Adding nytimes.com to your ad blocker’s whitelist will allow ads on our site while allowing you to browse other sites without ads. The steps to do this are similar across most ad blockers. If you don’t see your ad blocker listed or if you require further assistance, please contact our Customer Care Advocates.

Adblock Plus

Click on the red ABP icon in the upper right corner of your browser.

Click Enabled on this site to disable ad blocking for the current site. In Firefox click disable on nytimes.com.

Refresh The New York Times page you were viewing.

AdBlock

Click the AdBlock hand icon.

Click Don’t run on pages on this domain.

A new Don’t run AdBlock on... dialog will display in the middle of the screen.

Move the Site slider to the right. After that, click Exclude.

Refresh The New York Times page you were viewing.

Ublock

Click on the uBlock icon.

Click the large blue power button in the menu that appears to whitelist the current website.

Refresh The New York Times page you were viewing or click the reload icon.

Firefox Browser

Firefox Tracking Protection may activate our whitelist notice. It can be temporarily disabled for a browsing session by clicking the shield icon in the URL bar and following the instructions.

Disconnect

Click the Disconnect icon.

Click whitelist site.

Please refresh The New York Times page you were viewing.

Safari on Phones and Tablets

Go to settings app on the main screen.

Tap on the Safari button.

Tap Content Blockers.

Slide button to the left to disable.

Return to your Safari browser and refresh The New York Times page you were viewing.

Ghostery

Click on the Ghostery icon in the top right corner of the browser window.

Click Whitelist site or Trust site depending on what version you have installed.

Refresh The New York Times page you were viewing or click the reload icon.

These terms apply to content and information you send to us in relation to a reader submission questionnaire that directly references these terms and not to any user-generated content you provide when you participate to public activities anywhere else on the NYT Services (as these terms are defined in our Terms of Use or Privacy Policy ).

By submitting Your Content to us, you agree that you have read, understand and accept the following terms in relation to the content and information (“Your Content”) you will send to the New York Times Company (“The Times,” “us,” or “our”):

1. Subject to the following provisions, Your Content may be published in any media or format and/or used for journalistic purposes generally. Your Content (including your name and location) may be put into the public domain and it could therefore become generally known and available (including on the internet).

2. Your phone number(s) and email address ('Your Contact Details') will not be published by us, nor will they be used or disclosed for any marketing purposes.

3. Your Contact Details may be used by us to contact you to verify your identity and your answers to the questionnaire and to find out more about this story and your views on it and related stories. We may also use your contact details to contact you about unrelated stories, but only if you've agreed that we may do so.

4. You agree that:

You are legally responsible for Your Content.

Your Content is not false or libelous and does not infringe the privacy, data protection or confidentiality rights of any third party.

Your Content does not plagiarize or otherwise infringe any third party copyright, moral rights or any other intellectual property rights or similar rights. For example, you must not submit to us any photos, drawings or any recordings of any type unless you are the copyright owner or have the relevant consent of the copyright owner.

Your Content is truthful and not misleading. It relates to your own genuine personal experiences and/or is based upon your own knowledge.

Your Content is not hateful (including without limitation in relation to race, religion or sexual orientation), harassing, malicious, profane, discriminatory, obscene, sexually explicit, offensive, prejudicial to any active court proceedings or encouraging of violence or criminal action, does not breach any court orders, and is not otherwise unlawful.

Your Content does not amount to commercial speech or advertising or amount to an investigation by you and you have clearly and truthfully disclosed your interests in the subject matter (including any potential or actual conflicts of interest) and Your Content.

Your Content does not impersonate anyone else or otherwise misrepresents your identity, affiliation or status.

Your Content is not technically harmful (including, without limitation, viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software, harmful data or conduct).

5. You retain any copyright you may have in Your Content. By submitting Your Content to us, you grant us a royalty-free, perpetual, irrevocable, non-exclusive worldwide license to use, copy, host, index, cache, tag, encode, edit, transmit, adapt, modify, publish, translate, publicly display, publicly perform, create derivative works from, make available, communicate and distribute Your Content (in whole or part) and/or to incorporate it in other works in any form, media, or technology now known or later developed. By submitting Your Content, you warrant that you have the right to grant this license. The license is capable of sub-license by us to other entities and brands in our group as well as third parties.

6. To the extent permitted by law, you waive your moral rights (e.g. the right to be identified as author or to object to derogatory treatment) in Your Content

7. We may edit, add to, remove or otherwise amend Your Content (or any part of it) in any way as we see fit in our sole discretion for journalistic purposes (for example without limitation we may edit Your Content for length and style and/or use it for or incorporate it in related stories). We may do any of these things whether or not Your Content has been published. We are not obliged to do any of these things and we may not.

8. You agree to our general Terms of Service.

9. You have read and understood our Privacy Policy. Please be aware that there may be circumstances in which your agreement to these Reader Submission Terms or the exemptions provided under law for journalistic activities or freedom of expression, may override our Privacy Policy.

Name of Subsidiary

Jurisdiction of

Incorporation or

Organization

The New York Times Company

New York

Fake Love LLC

Delaware

Hello Society, LLC

Delaware

Madison Paper Industries (partnership) (40\%)

Maine

New York Times Canada Ltd.

Canada

New York Times Digital LLC

Delaware

Northern SC Paper Corporation (80\%)

Delaware

NYT Administradora de Bens e Servicos Ltda.

Brazil

NYT Building Leasing Company LLC

New York

NYT Capital, LLC

Delaware

Midtown Insurance Company

New York

NYT Shared Service Center, Inc.

Delaware

International Media Concepts, Inc.

Delaware

The New York Times Distribution Corporation

Delaware

The New York Times Sales Company

Massachusetts

The New York Times Syndication Sales Corporation

Delaware

NYT College Point, LLC

Delaware

NYT Group Services, LLC

Delaware

NYT International LLC

Delaware

New York Times Limited

United Kingdom

New York Times (Zrich) GmbH

Switzerland

NYT B.V.

Netherlands

NYT France S.A.S.

France

International Herald Tribune U.S. Inc.

New York

New York Times France-Kathimerini Commercial S.A. (50\%)

Greece

The Herald Tribune - Ha’aretz Partnership (50\%)

Israel

NYT Germany GmbH

Germany

NYT Hong Kong Limited

Hong Kong

Beijing Shixun Zhihua Consulting Co. LTD.

Peoples Republic of China

NYT Japan GK

Japan

NYT Singapore PTE LTD

Singapore

NYT News Bureau (India) Private Limited

India

NYT Real Estate Company LLC

New York

The New York Times Building LLC (58\%)

New York

Rome Bureau S.r.l.

Italy

The New York Times Company Pty Limited

Australia

Wirecutter, Inc.

Delaware

100\% owned unless otherwise indicated.

Charitable Organizations

Jurisdiction of

Incorporation or

Organization

The New York Times Neediest Cases Fund

New York

When a NYT app is removed from sale from the Apple App Store, Google Play, or any other app store on the market, it means it is no longer supported, e.g. these apps will not receive new features, security fixes, or any other updates in the future.

By giving The New York Times (The Times) permission to use your Content, you agree to the following:

You affirm that you are the creator or owner of the Content or that you have the right to grant permission to share it with The Times.

You retain copyright to the Content. The Content will be displayed with a credit to you as per the Times crediting policies, unless you inform The Times otherwise.

You grant The Times a worldwide, non-exclusive, perpetual, sublicensable and transferable right and license to use, reproduce, distribute, display and perform the Content, including the right to incorporate the content into a larger work created by the Times.

The Content may appear, in whole or in part, on The Times website, apps, social media accounts and other NYT-branded platforms and third-party archives in perpetuity.

1. What is a cookie?

A cookie is a small piece of information that's stored by a website on your computer. Like many other sites, NYTimes.com uses cookies to maintain user preferences and make it easier for you to use our site. For example, a cookie helps us identify you as a paid subscriber to our crossword puzzles when you come to our website. Cookies are encoded; we don’t store this information as plain text.

We can only access the information stored in the cookies we have placed on your computer. The information stored in your NYTimes.com cookies cannot be read by other sites or users.

2. What is HTML5 local storage?

Like cookies, local storage (also known as Web Storage or DOM Storage) is a way for web pages to store information on your computer and makes it easier to use NYTimes.com. Your NYTimes.com local storage information is not accessible to other sites or users.

3. Why does NYTimes.com use cookies and local storage?

These technologies make NYTimes.com easier to use. For example, if you select Remember me on this computer when you log in to NYTimes.com, we'll set a cookie to log you in automatically the next time you visit. If you later log out of NYTimes.com, the cookie is cleared. We place local storage on your computer so we can do things like store the number of articles you’ve read and back up the information stored in some NYTimes.com cookies. No personally identifiable information is kept in NYTimes.com local storage or cookies.

4. Can I stop cookies from being set and local storage from being used?

Yes however our registration system requires that you accept cookies from NYTimes.com in order to log in to our website, and both cookies and local storage are used to enhance your experience on NYTimes.com. These technologies are not spyware, viruses or any other kind of malicious program and we do not store any sensitive information, like your billing address or name, in them.

5. Can I delete the information stored by NYTimes.com?

Yes. You should refer to the help provided by your internet browser for the most up-to-date and accurate instructions on removing information stored by NYTimes.com. Below is an unofficial collection of instructions for clearing cookies and similar storage technologies.

Please note, following these instructions may delete information from more websites than just NYTimes.com.

How to clear your cookies:

Internet Explorer

Safari

Safari Mobile (iPhones and iPads)

Firefox

Chrome

Note: Some of the data stored in NYTimes.com cookies are also kept in local storage. To clear the data permanently, you must clear both your cookies and local storage.

How to delete local storage:

Internet Explorer

Safari

Safari Mobile (iPhones and iPads)

Firefox (Note: Time range to clear must be set to Everything to clear local storage)

Chrome

6. Can other websites and users access the information NYTimes.com stores?

No other website or user has access to the information NYTimes.com stores.

Please note, however, that you should not select Remember me on this computer when you log in if you are using a public computer. To make sure your login credentials are not stored, click Log Out at the top of any NYTimes.com page. You can also use browser options to clear your cookies and other site data after you leave NYTimes.com.

7. Do you use cookies or local storage to store my real name, billing address or other sensitive data?

No. We use these technologies to improve your experience on NYTimes.com (for example, avoiding having to ask you to log in every time you visit a page) and we do not use them to store any sensitive information about you.

The NYTimes iOS app allows you to enjoy the high-quality journalism of The New York Times on your iOS device. It's available in the App Store.

1. How do I get the NYTimes iOS app?

You can get the NYTimes iOS app for free from the App Store on your iOS device. The NYTimes app requires iOS 12.0 or later.

2. Does it cost anything to use the NYTimes iOS app?

The NYTimes app is free to download and install, and includes some free content. However, to get unlimited access, you must become a digital subscriber. For more information, please see Digital Subscriptions.

3. What devices will the NYTimes iOS app work on?

The NYTimes iOS app works on any iOS device that supports iOS 12.0 or later. To determine your device's operating system, open the Settings app and tap General. From there, tap About and then the operating system is listed. Click here for more on when an app or device is no longer supported.

4. How do I get the most value out of my subscription through the app?

To use all of the features available in the NYT iOS app, create an NYTimes account and log in. Follow the steps below to create an account:

Open the NYT app on the device where you purchased the subscription. At the bottom of the screen select theFor You option.From here tap the gear wheel icon [email protected] in the top right corner. The gear wheel will then take you to a menu and you will see a Create Account option. Select this option and create an account using an email address and password.

Once your account is created, log in with your new information by tapping For You at the bottom of the app, then the gear wheel icon, and then Log In. This will link your NYTimes account with your app, allowing you to access all relevant content.

5. I purchased a subscription through the App Store, but I cannot access any locked NYTimes content what should I do?

Restore your access by verifying the subscription purchase on the device. To do so, tap the For You at the bottom of the app andthen tap the gear wheel icon. From there, select Restore Subscription. If the problem persists, you can contact Customer Care at [email protected].

6. How do I update content?

Content will be updated automatically while you’re not using it, as well as each time you open the app. To update manually, pull down on the main screen.

7. How do I search in the NYTimes app?

On an iPhone, tap the Searchsection on the bottom right hand side of the page from here you canthen tap the magnifying glass icon in the upper right corner. On an iPad, from the home screen, tap the magnifying glass iconin the upper right corner. On either device, write the word or phrase you would like to search for in the search bar and then tap Search on your keyboard. Search results will appear. You can tap any title to be taken to the full article.

8. How do I turn on notifications and alerts?

Notifications alert you to important and interesting news stories. To adjust your notification settings head to the For You tab at the bottom of the appand then tap the gear wheeliconin the top right. From there, tap Push Notifications Settings and toggle to select the specific notifications you’d like to receive. You may also be prompted to agree to push notifications, if this is your first time turning them on.

9. Is Night Mode available for iOS?

The iOS News app does not yet have Night Mode. However, on iOS devices, you can do the following:

Open the Settings app.

Scroll to the Display & Brightness section.

Tap on Night Shift.

10. How do I save an article?

You can save an article by adding it to the Saved for Later list while you are logged in to your NYTimes account. You can access saved articles at any time from any of your devices. Open the article that you'd like to save while logged in to your NYTimes account.

Tap the Save iconin the top right corner to add the article to your Saved for Later list. To remove an article, tap the Save icon again.

To view your Saved for Later list, tap theSections tab at the bottom of the appand then tap Saved for Later.

11. How do I edit and rearrange sections in my app?

You can personalize the order in which you see different sections in your app. To do so, select the Sections tab at the bottom of the app. You’ll see the list of Top Sections and More Sections. Tap, hold and drag a section to arrange the order to your liking. Note that you may also tap, hold and drag a section to the Top Sections area. Top Sections are available offline.

12. How do I email or share an article?

You can share articles from the NYTimes app. To share an article, tap the share iconin the top right corner.

13. Can I use the app if I'm not connected to a WiFi network and I don't have cellular coverage?

Yes. The iOS application was designed to store content locally on your device. Note that only articles that have been fully downloaded will be available for offline reading.

14. How do I read comments on articles in the NYTimes app?

You can read comments on most articles in the NYTimes app. Tap the commenticonin the top right corner of the screen to read all comments and leave your own.

15. How do I change the size of text in the NYTimes app?

To change the font size in section fronts and article pages, tap theFor You tab at the bottom of the appon your device. Select the gear wheel iconand tap Display Settings. You can drag the slider to the left to decrease the font size and to the right to increase the font size. See the accessibility help article for more information.

16. I have a digital subscription through the App Store. How do I change or cancel my subscription?

Subscriptions purchased through the App Store can be managed via the App Store.

17. What if I have feedback or questions about the NYTimes application for iOS?

We are very interested in hearing from our readers. To send feedback from within the app, tap the For You tab at the bottom of the appand then tap the gear wheel iconin the top right. Select Report a Bug to provide feedback or ask a question.

You can also submit feedback or questions to .

The NYTimes application for Android brings the award-winning journalism of The New York Times to your Android device. The app has been specifically designed for browsing and navigating articles, features and video on the Android platform. Get it for free from the Google Play Store and start enjoying The Times on your Android smartphone and tablet.

1. Does it cost anything to use the NYTimes application for Android? What type of subscription do I need for full access to news in the app?

The NYTimes application is free to download and install, and includes some free content. However, full access requires registration and a digital subscription. For more information, please see the Digital Subscriptions FAQ.

Subscribe now

2. How do I get the NYTimes app for Android?

On your Android device, go to the Google Play Store and search for NYTimes. You can also get the app from our download page.

3. What devices will the NYTimes application for Android work on?

The NYTimes application for Android works on Android devices running operating system version 6.0 or later. To determine your device's OS, open the Settings app and selectAbout Device(the exact wording may depend on your device).Click here for more on when an app or device is no longer supported.

4. What kinds of notifications does The New York Times send? How do I change my notification settings?

OurTop Storiesnotifications will alert you to breaking stories, as well as special reports from our newsroom and selections from our editors. If you’d like to change your alert settings, firsttap the theoverflow icon Google Play Help in the app. From the menu that appears, tapNotificationsand then check or uncheck the box next toTop Stories.

You can also choose to get additional notifications based on topics or temporary news events like Sports, Business or the Olympics. To enable or disable these alerts, tap the overflow icon and then tapNotificationsto adjust your settings.

5. How do I move from section to section in the app?

You can navigate among the top sections by swiping to the left or right. You can navigate among all sections using the navigation drawer in the app. To open the drawer, tap the icon in the upper left corner of the section front. The drawer will open, allowing you to visit the section of your choice.

You can also swipe to the left or right to browse through the articles in a section.

6. How do I customize my sections?

To customize your sections, tap the overflow icon in the app, then tapCustomize Sections. Tap the selected sections to remove them from your list. Next, tap the sections that you'd like to add. You must choose between seven and ten sections.

Your chosen sections will appear in your shortcuts and will automatically be available for offline reading.

7. How do I save an article?

Open the article that you'd like to save while logged in to your NYTimes.com account. In the top navigation bar, tap the bookmark iconto add the item to your Saved for Later section. To remove the item, tap the bookmark icon again. Please note that the bookmark icon will not appear on articles with comments. To save these, tap the overflow iconin the top right corner and then selectSave.

You can access the Saved for Later section from the full section list in the navigation drawer. Saved articles will also be added to the Saved for Later section in the NYTimes app (assuming it is up-to-date) on any other devices associated with your NYTimes.com account.

8. How do I update content?

To refresh your content, pull down from the top of the screen. You must leave the NYTimes app open while your content is updating.

Content will also be updated periodically over the course of the day.

9. What is twilight mode?

Twilight mode allows you to adjust the brightness of the screen. To turn on twilight mode, tap the overflow icon in the app, then tapTwilight Mode. Drag the slider to the left to dim the screen or to the right to brighten it.

10. Where are the NYTimes widgets?

There were previously two NYTimes widgets, but these have been removed with recent updates.

11. How do I set my NYTimes app to NYT en Espaol?

To set your NYTimes app to a different edition, tap theoverflow iconand selectSettings.Scroll to theEditionsection, then selectNYT en Espaol.Tap the back button to return to a section front and read your new edition.

12. How do I remove the NYTimes application from my device?

To remove the NYTimes application, follow the same procedure that you'd use for any Android app. Go to theSettingsarea on your device. TapApplications, then go toManage Applications. Select the NYTimes application and chooseUninstall.

13. When I install the NYTimes app for Android, I'm prompted to grant several different kinds of access. What do these permissions do?

The NYTimes app requires certain permissions to provide you with the best possible reading experience. Here's a little bit about what each one does:

In-app purchases: This allows you to make purchases within the app.

Location: In exchange for the free content provided through the NYTimes app, we compile demographic information about our readers in accordance with our Privacy Policy. This information is no more specific than the state in which you are located.

Photos/Media/Files: This permission allows the app to cache images locally, reducing load times for pages you revisit.

WiFi connection information: This item gives the app permission to use available WiFi networks rather than your mobile network. In the absence of trusted WiFi networks or if WiFi is disabled, the app will make use of your cellular network (if available). Normal bandwidth and usage charges apply as detailed in your service agreement with your wireless carrier.

Device ID & call information: These settings turn phone numbers in NYTimes articles into clickable links.

14. What if I have feedback or questions about the NYTimes application for Android?

We are very interested in hearing from our readers. To send feedback from within the app, tap the overflow iconand then tapSend Feedback.

You can also submit feedback or questions to [email protected].

15. I have a digital subscription through the Google Play Store. How do I change or cancel my subscription?

Billing inquiries, refund requests, and cancellations for a subscription purchased through Google Play can be managed directly in Google payments center. For additional subscription support, please visit.

Your NYTimes digital subscription can be accessed on the NYTimes website ( nytimes.com ) and on any device.

How to log in to nytimes.com

In your preferred web browser, go to nytimes.com.

In the top right corner of your browser window, click the blue Log In button.

You may choose to log in with your Facebook or Google account credentials (for more information visit our Social Login FAQs ). Or, enter the email address associated with your subscription, your password, and click Log in.

How to log in to the NYTimes app for iOS

Download the NYTimes app on your iPhone or iPad.

Launch the NYTimes app from your iOS device.

Tap theFor You section on the bottom of the screen.

Tap the gear wheel icon ) on the top right corner of your screen to open theSettings menu.

At the top of the Settings menu, tap Log In.

You may choose to log in with your Facebook or Google account credentials (for more information visit our Social Login FAQs ). Otherwise, enter the email address associated with your subscription, your password, and tap Log In.

How to log in to the NYTimes app for Android

Download the NYTimes app on your Android device.

Launch the NYTimes app from your Android device.

Tap the overflow icon (three vertical dots) on the top right corner of your screen and select Log In or Create Account from the drop-down list.

You may choose to log in with your Facebook or Google account credentials (for more information visit our Social Login FAQs. Otherwise, select Log in with email instead. You may then enter the email address associated with your subscription, your password, and tap Log in.

I am a New York Times Kindle Edition subscriber. Do I get unlimited access to NYTimes.com?

Yes. New York Times Kindle Edition subscribers receive unlimited* access to the NYTimes.com Web site. To get unlimited access, you must first link your Kindle subscription to your NYTimes.com account.

Please note: Kindle subscribers receive unlimited access to NYTimes.com only. To learn more about how to access NYTimes apps on your smartphone or tablet, see our Digital Subscriptions.

*Note: The New York Times Crossword and Cooking are sold separately.

How do I link my New York Times Kindle Edition to my NYTimes.com account?

To get unlimited access to NYTimes.com, you must first link your Kindle subscription to your NYTimes.com account.

You can get started with the linking procedure at http://nytimes.com/kindleaccess.

Why do I need to sign in to my Amazon.com account?

The first step of the linking process is to sign in to your Amazon.com account. This allows us to verify your New York Times Kindle Edition subscription.

The Amazon button on the account linking page will take you directly to Amazon.com through a pop-up window. We will not have access to your Amazon.com sign-in information. After your Kindle subscription has been verified, you will not be asked to sign in to Amazon.com again.

I don’t have an NYTimes.com account. Can I still receive unlimited access with my Kindle subscription?

You must have an NYTimes.com account in order to receive unlimited access to NYTimes.com with your New York Times Kindle Edition subscription. After verifying your Kindle subscription on the account linking page, you can create a new NYTimes.com account or sign in to an existing one.

What happens if I cancel my Kindle Edition subscription?

In order to continue receiving unlimited access to NYTimes.com, you must maintain an active Kindle Edition subscription.

If you cancel your Kindle Edition subscription, you can still choose to purchase an NYTimes digital subscription.

I already have an NYTimes digital subscription. Can I still link my Kindle subscription?

No. Currently, existing digital subscriptions cannot be linked to Kindle subscriptions. For more information, please contact Customer Care.

If at some point you cancel your NYTimes digital subscription, you will be able to link your Kindle Edition subscription to NYTimes.com in order to get unlimited access to the NYTimes.com website.

Today's Paper, designed for use on tablet and desktop browsers, combines the convenience of NYTimes.com with the structure of our printed newspaper.

1. How do I use Today’s Paper?

The current day’s paper is delivered early each morning to app.nytimes.com/todayspaper. To read an earlier edition, navigate to the left until you see the edition you’d like to read. Once you’re at the edition of your choice, click on the image of the front page. This will download the edition and allow you to scroll vertically through the day’s sections, articles and photographs.

For the best experience, please view Today’s Paper in a single tab if you close your tab or browser, you will need to download your edition again. We recommend that you bookmark Today's Paper or add it to your tablet home screen.

You can use Today’s Paper in portrait or landscape mode. To print articles from Today's Paper, use your standard browser commands. Currently, you cannot save articles or search using Today's Paper.

2. What browser should I use to access Today’s Paper?

We recommend that you use one of the following browsers, based on your device.

Chrome: Android tablet, iPad with iOS 7.0 or later, Mac desktop, PC desktop

Safari: iPad with iOS 7.0 or later, Mac desktop (Safari 6.0 or later)

Internet Explorer: Windows tablet, PC desktop (Internet Explorer 10.0 or later)

Silk: Kindle Fire HD, Kindle Fire HDX

It is also possible to access Today's Paper using one of these browsers, although you may experience some issues. Please note that video is unavailable on Firefox.

Chrome: iPad with iOS 6.0 or later

Firefox: Mac desktop, PC desktop

Safari: iPad with iOS 6.0 or later

Today's Paper is not currently compatible with Firefox on any tablet, and is also not currently compatible with the default browser on some Android tablets.

3. What content is available in Today’s Paper?

Today’s Paper features sections, articles and photographs from the current day's paper as well as additional multimedia content available on our website. You can access the past seven editions of the paper.

Blogs, best seller lists, paid obituaries and games are not available in Today's Paper. To access these, please visit NYTimes.com.

4. Can I access Today’s Paper while I’m offline?

Offline reading is no longer supported in Today's Paper. To access New York Times content offline, please download one of our other mobile apps.

5. How do I use keyboard shortcuts in Today's Paper?

Several keyboard shortcuts are available in Today's Paper. When selecting an edition, you can use the following keyboard shortcuts.

Shift left and right between editions.

Left/Right Arrows

Select an edition.

Enter

When reading an edition, you can use the following keyboard shortcuts.

Scroll up and down.

Up/Down Arrows

Move down through a series of pages.

Space Bar or Page Down

Move up through a series of pages.

Shift Key + Space Bar or Page Up

Shift left and right between articles.

Left/Right Arrows

Shift left and right between sections.

Shift Key + Left Arrow/Shift Key + Right Arrow

6. How do I share an article?

To share an article from Today's Paper, choose between the Twitter, Facebook and email icons that appear below the article. You can also copy the shortened link at the bottom of each article to share or bookmark it.

Note:When you share an article, your email will link to the article on NYTimes.com and not in Today's Paper.

7. How do I change the size of text in Today's Paper?

To change the size of text, tap the Settings icon in the top right corner of your screen. Select one of the four text sizes by tapping on the letter "A" in the size of your choice.

Note:Your text size choice will not affect headline sizes.

8. Do I have to pay to use Today’s Paper?

Today's Paper is available to our digital subscribers for no additional cost. Please note that NYTimes.com + Smartphone App subscribers will have desktop access only. For more information, please see the Digital Subscriptions FAQ.

9. Where do I send my questions and comments about Today’s Paper?

Weare continuing to improve Today's Paper and welcome your feedback. Please send questions and comments to [email protected].

Managing Subscriptions / Puzzle Availability and Difficulty / App Functionality / Support

For word puzzles and games other than the Crossword, check out our Games FAQ.

Managing Subscriptions

What is a New York Times Crossword subscription? What do I get when I subscribe?

A subscription to The New York Times Crossword gives you access to a world of puzzles:

our Daily and Mini Crossword puzzles the evening before their release in print

an archive of over 10,000 crosswords including our Daily puzzles back to 1993 and Minis back to 2014

ability to play on your computer, or on your phone or tablet with our apps: iOS, Android and Kindle

daily digital Spelling Bee puzzles - a new one every day at 3am ET

daily digital Letter Boxed puzzles - a new one every day at 3am ET

unlimited plays of Tiles and the ability to choose your desired tile palette

digital Acrostics puzzles that have run in the Sunday Magazine back to 1999 (online only)

PDFs of variety puzzles that run in the Sunday Magazine back to 1997 (online only)

a subscriber-only monthly bonus puzzle, back to 1997 (online only)

by creating a New York Times account and connecting your subscription to The Times, all your puzzle progress will sync across devices

How do I subscribe? If I don't want to subscribe - is there anything to play?

You can subscribe to The Crossword here or in the apps.

Non-subscribers can still access an array of puzzles:

The Mini crossword is available daily in our apps

There are three archive crossword puzzles updated weekly online

You can play online puzzles KenKen, Sudoku and SET

You can play a limited number of Tiles and Spelling Bee games

You may buy a pack of puzzles (either new puzzles or puzzles curated from our archive) in the apps

Can I link my account between the app and the website? How do I do this?

Yes. You can link your account between the app and the website, and we encourage you to do so. You can work on the same puzzle throughout your day from different devices on the web and have a complete record of puzzles you’ve solved wherever you go.

If you subscribed online, go to Account Settings in the app and tap Log In/Create. Type in the email address and password associated with your subscription and tap Log In.

Go to the Account Settings page in the app (under the icon in the top right corner of the front page) and tap Log In. You can create a free NYTimes.com account if you don't already have one. If you subscribed via the web, type in the email address and password associated with your subscription and tap Log In. You should now have access to the puzzles in the app and on the web, and your puzzle progress should sync between the two.

If you subscribed through iTunes, Google Play or Amazon, you'll need to link your subscription to NYTimes.com to enable web access:

Log in/create a New York Times account as specified above

Tap Restore Purchases and, if prompted to do so, enter your Apple ID or Google ID and password. Please note, you must log in using the Apple ID or Google ID in which you purchased the app

Finally, tap the Connect Account button

Your NYTimes.com account should now have full crossword entitlements and can be used to access your subscription on the web or in the app on another device without having to Restore Purchases.

Puzzle Pack purchases are app-only and cannot be linked to your NYTimes.com account at this time. If you have purchased Packs, you will still have to Restore Purchases to access them on another device; currently packs are only accessible on the same platform where you purchased them - see below for more about puzzle packs.

If I bought my subscription in an app store, what are the benefits of creating an account and connecting it?

The single biggest benefit is if you lose your device or upgrade to a new phone, our servers will have saved all your puzzle progress. Until you connect your account as noted below, all your progress is only stored locally on your device.

The second benefit is that if you want to play across devices, we tie in your subscription entitlements regardless of what platform you are on. This allows you to play across your desktop at home or on your phone on the go. It also allows us to manage if you decide to change your device from one platform or another.

Future benefits will include allowing you to access Puzzle Packs across different platforms, regardless of what platform you purchased those puzzles from.

What do I do if I am having trouble accessing my subscription or Puzzle Packs in the mobile apps?

If you purchased your subscription through The New York Times website, be sure to log in with your same NYTimes ID and password.

If you purchased through a mobile platform, go to the Account Settings screen and tap Restore Purchases. If that doesn't work, log out and log back into your account. If that still doesn't work, double check that you are logged in with the iTunes or Google Play account through which you purchased subscription and try the steps above.

If you are still having issues, contact our customer support team - the best way to do this is to send an email to via the apps from the Account Settings screen, as this sends along diagnostic information we can use to help you troubleshoot.

How can I view and play puzzles from the archive?

Access to our puzzle archive requires a paid subscription. Archived puzzles are accessible via the Archive tab from the main screen across all platforms. You can then tap on the date at the top of the calendar screen to navigate through puzzles by month and year.

How can I find out when my iTunes subscription will expire?

To find out when your subscription will expire, follow the steps below.

Open the App Store on your device.

Tap Featured in the bottom left corner of the screen.

Scroll to the bottom of the page and tab the button with your Apple ID.

Tap View Apple ID.

Enter your Apple ID password and tap OK.

Scroll to Subscriptions and tap Manage.

Tap NYTimes Crossword.

If the date has passed, you will need to resubscribe to The Crossword.

Please note that if you have updated from the previous version of the app, you will need to create a new subscription rather than resubscribe.

Can I give someone a Crossword subscription as a gift?

Yes. You can give a one-year digital Crossword subscription to friends and family.

Order now

How are Crossword subscriptions billed?

The New York Times accepts major credit cards and PayPal. Subscriptions are billed every month or every year, depending on your type of subscription. Your subscription will be renewed automatically, and you will be charged in advance of each billing cycle unless you cancel. To prevent interruptions to your service, we also suggest that you verify your credit card information is current in your Purchase History.

Note: If you purchased your subscription through a third-party application, please refer to the relevant terms.

How do I cancel my subscription? What is the refund policy?

If you purchased your subscription from The New York Times, please call Customer Care at 800-591-9233.

If you purchased your subscription through iTunes, please follow these steps to cancel:

Open the App Store on your device.

Tap Featured in the bottom left corner of the screen.

Scroll to the bottom of the page and tab the button with your Apple ID.

Tap View Apple ID.

Enter your Apple ID password and tap OK.

Scroll to Subscriptions and tap Manage.

Tap NYTimes Crossword.

Under Renewal Options, switch the Auto-Renewal setting to Off.

If you purchased your subscription through Google Play, follow these instructions.

For details about refunds, please review our Terms of Sale.

I have a subscription to The New York Times. Do I get free access to The Crossword?

Print and digital subscriptions to The New York Times do not include free access to The Crossword. However, they do give you 50 percent off. For more information on subscriptions, please see the Digital Subscriptions FAQ.

Puzzle Availability and Difficulty

How can I tell how difficult a puzzle will be?

The daily puzzles increase in difficulty from Monday to Saturday. The Sunday puzzle, while larger than the others, is approximately as difficult as the Wednesday or the Thursday puzzle. In the mobile apps, during your first seven days after downloading the app, we provide indicators next to each daily puzzle that reflect the difficulty of each puzzle.

How can I get help solving?

We're here to help you solve and get better:

Get started with our " How to Solve The New York Times Crossword " guide which includes various ways to tackle a puzzle and includes 13 free Mini puzzles to help you learn each concept

If you are stuck on today's puzzle, you can read the daily Wordplay column that dissects tricky clues and themes. To get to today's puzzle's column there are links near the puzzle:

On the website, there's a link just below the puzzle

In the Crossword apps, above the puzzle grid, click in the (i) button and you will find a link on this page that goes directly to the column for every puzzle since July 1, 2017

Interact with our Wordplay Twitter account for encouragement

On most Thursdays you can join us on Facebook at 1pm ET for a live solve of the Thursday puzzles, which often have a tricky component that can confound solvers: www.facebook.com/NYTimes

Still have questions? Check out our helpful new WordPlay FAQ !

And last but not least, connect with other solvers via the Comments section on the Wordplay column for that day's puzzle - they’ll be glad to lend a hand!

NOTE: One particularly tricky puzzle scheme is for the constructor to put more than one letter in a square - this is called a Rebus. As a solver you have to deduce when a square might have multiple letters in it. You can usually tell when you KNOW you have the right answer but it doesn't fit. Read more about how to enter a Rebus in a puzzle online or in our app.

When do puzzles become available?

Each daily crossword puzzle is available the evening before it appears in the newspaper. On weekdays, the puzzle is available at 10 p.m. E.T. On weekends (Saturday and Sunday, for Sunday and Monday’s puzzles), the puzzle is available at 6 p.m. E.T.

To receive alerts on your device when the newest daily puzzle is available, enable push notifications. If you rejected push notifications and want to re-enable them, you may need to go into your system settings under notifications and re-enable notifications for Crosswords.

The weekly variety puzzles are available on NYTimes.com the Thursday before appearing in the Sunday magazine. The monthly bonus puzzles are available online on the first day of the month.

What are Puzzle Packs?

Puzzle Packs are curated collections of puzzles available in our apps. Each Puzzle Pack is centered around a theme. Purchased packs appear in My Packs. Puzzle packs are NOT included in the price of subscription - they are designed as an option for users who do not want to commit to a full subscription yet.

Many puzzle packs (Minis, Midis, All New Mondays) are brand new puzzles that have not appeared in print and are not available in the archive - they are available exclusively to users who buy the pack.

There are also several packs (Monday, Mondays, Terrific Tuesdays, Wonderful Wednesdays, etc.) that are curated collections from our archive. These can be denoted in the description which should include the phrase "from the archive." Our subscribers already have access to these puzzles via the Archive. As a subscriber, you may also find that if you decide to purchase this pack, you may have completed some of the puzzles in this pack if you are an avid user of the Archive.

Puzzle packs currently are only available for sale in our apps. At the current time if you buy a pack on a specific platform (iTunes, Google Play, Amazon), you can only access that pack on the platform you purchased it on. We are working on a way for you to access your packs across all platforms, regardless of where you purchased them, if you have connected your subscription to a New York Times account.

What is the Mini Crossword Leaderboard?

Leaderboards is a new feature available on The Daily Mini puzzle only. It's available on the Crossword website (desktop and mobile) and in the iOS and Android Crossword app. For more details see our Mini Crossword Leaderboard FAQ.

Can I solve puzzles in the app while I am offline? How do I download them for offline use?

Yes. As long as you have downloaded a puzzle, you can solve it while offline. When you are in the calendar view of the archive, you can see an arrow in the upper right corner of the icon for that date, which means the puzzle is NOT downloaded to your device.

Clicking on the puzzle icon will download that puzzle to your device. Going on a long flight or vacation? Download a bunch of puzzles to keep yourself occupied for hours.

Note: You will need to restore your network connection to sync your progress with your other devices and the web.

Note: Puzzles don't take much space on your device, but we also remove puzzles from your device if you've solved them over 30 days ago. You can always re-download them and your progress is maintained on our servers if you've connected your account. You can also delete a puzzle on your iOS device by long-pressing the puzzle icon for a date.

How do I print a puzzle or download an Across Lite puzzle?

You can print puzzles by accessing the crossword from your web browser on your desktop computer or mobile device (there is no printing function on the iOS or Android apps). You can also download PUZ files which can be opened and played in Across Lite (find out more about Across Lite here ). There are several areas where you can print:

a.) Printing Today’s Puzzle from the NYTimes Crossword Homepage

click on the print icon in the upper right corner to print today’s puzzle section.

click on the down arrow to download the PUZ file.

If you are a home delivery subscriber, you can print the newspaper version of the last eight days of puzzles through this interface.

b.) Printing Today’s Puzzle from the Puzzle Page from the desktop browser

click on the print icon in the upper right corner to print Today’s puzzle section

click on the down arrow to download the PUZ file

c.) Printing Today’s Puzzle from the Puzzle Page from a mobile browser

click on the print icon in the middle left of the screen to print Today’s puzzle section

click on the down arrow to download the PUZ file

d.) Printing/downloading other puzzles

Where you see an icon for a specific puzzle (as in the last 7 days list on the main page or in the archive calendar view), if you hover over the icon you will see a print and download button appear below the icon.

Note: if you are viewing the archive in calendar view on the iPad, the hover buttons do not appear and you should use the archive List View. In the archive List View you can click the word “Puzzle” to open a PDF for printing or you can click the word “Across Lite” to download the PUZ file.

Once you click to print, you will be given the option to print the puzzle, the answers, or in some cases where available, the newspaper version of the puzzle. You can also use the ink saver to make the black squares less dark.

What is Across Lite?

Across Lite is a third-party application created by Litsoft (not developed or supported by The New York Times) that makes use of raw .puz files. This software was an option for users before we created our iOS, Android, desktop, and mobile web versions that have even more features to support solving (as well as displaying specific creative assets for our special puzzles).

Only the web and mobile web are able to distribute .puz files. These can be downloaded by going to the Archive and choose the list view (instead of calendar view) and you will see a link to Across Lite next to each puzzle. Clicking on this link will download the file to your computer. For support for Across Lite, please contact [email protected].

App Functionality

What do the icons in the archive mean?

Please see the following list for the meanings of the puzzle icons:

This puzzle is unavailable right now.

A new puzzle is available.

This puzzle is available but has not been downloaded (except on web where it looks like the below). PRO TIP: download several puzzles before you go on a flight or long commute so you'll have the puzzles available to play offline in your app!

This puzzle has been downloaded, but you have not started solving it.

You have correctly solved this puzzle.

You have correctly solved this puzzle, and it qualifies for a streak.

You have correctly solved this puzzle, and it qualifies for a streak. However, you have not downloaded it to your device.

This represents a streak (which can be as few as two days).

You have completed this puzzle incorrectly.

The amount of blue squares in the puzzle image corresponds to your puzzle progress.

How can I customize cursor movement in The Crossword?

By default, the cursor will skip over squares that are already filled in and stop at the end of each clue. To customize cursor movement, tap the gear icon in the upper right corner of any puzzle.

Note: If you are typing into a square that is already filled, the cursor will always move to the next square. This way, you can easily overwrite a word.

How do I get the solution to a puzzle? How do I know if I’ve solved the puzzle correctly?

You will get a message (and a jingle) congratulating you if you solve the puzzle correctly. If the board is completely filled in but you have not received a message, there is at least one incorrect square.

If you are stuck, there are several tools at the top of the puzzle that you can use to check or reveal a square, an answer, or the entire puzzle.

Check will let you know whether the letter is answered correctly. We also have a feature called Autocheck that will let you know if you've input the right letter as you are solving.

Reveal will actually show you the answer for the square, word or the entire puzzle (Reveal All).

For variety puzzles only available in printed form, the solution is posted on the archive page about a week after the puzzle is released.

(Side note: The jingle at the end of solving the puzzle is called the "San Jose Strut" but it is no longer available for purchase or distribution; it can be turned off in the settings for the puzzle)

What is the difference between the pen and pencil modes? How do I switch between them?

You can use pencil mode to indicate that you are uncertain about an answer. Letters entered in the default pen mode are black, while letters entered in pencil mode are gray.

When solving a puzzle in the app, tap the pen icon to switch from one mode to the other. When solving a puzzle online, select the pen icon for pen mode and the pencil icon for pencil mode.

What do the letter colors in The Crossword indicate?

Letters entered in the default pen mode are black.

Letters entered in pencil mode are gray.

Letters that have been confirmed with Check are blue.

Letters that have been revealed to be inaccurate with Check are red. These will return to the default color if you change an incorrect letter to a new one. However, a gray flag will remain on the square. A red flag will remain on the square if letters are revealed to be inaccurate with Reveal.

A clue will turn gray after you have entered all letters; this applies whether you are right or wrong.

How do I use the clock?

The clock is displayed by default in the app. You can hide it by switching Show Clock in the puzzle settings menu to Off. When you visit The Crossword in a web browser, you can click Show Clock to display it and Hide to remove it. If you clear the entire puzzle, your clock will restart.

How do I enter symbols and numbers in the app?

There is a separate keyboard in the app for symbols and numbers. To switch to it, tap the button in the lower left corner of your screen.

To switch back to the standard keyboard, tap the ABC button.

What is the My Statistics page? How do I access it?

We currently offer basic statistics about streaks and puzzles solved in the iOS app and on the Crossword website. You can view your puzzle statistics with an accompanying bar graph on the My Statistics page. We are looking to revamp statistics in the future and will bring this new stats feature to all platforms.

Note: You will need iOS app version 2.5.0 or later of the app to view the My Statistics page.

How do I interpret my statistics? How are they calculated?

The My Statistics page contains your puzzle statistics (Puzzles Solved, Solve Rate, Current Streak, and Longest Streak) with an accompanying bar graph.

The number of Puzzles Solved reflects the number of puzzles solved whether you used Check or Reveal. The Solve Rate is the number of puzzles solved (whether or not using Check or Reveal) over the number of puzzles attempted. Streaks reflect the number of consecutive Crossword puzzles solved before midnight on their publication dates (Eastern time) without using Check or Reveal.

In the bar graph, the current day features three colored bars. The blue bar indicates your average solve time for this day of the week, the pink bar indicates your solve time for the most recent puzzle solved on this day of the week and the yellow bar indicates your best solve time for this day of the week.

Other days of the week have one blue bar with three colored dots. Blue dots (labeled with A) indicate your average solve time for that day of the week. Pink dots (labeled with T) indicate your solve time for the most recent puzzle completed on that day of the week. Yellow dots (labeled with B) indicate your best solve time for that day of the week.

Please note that using Check or Reveal disqualifies that puzzle's solve time from the Scorecard and from the My Statistics Page.

What keyboard shortcuts are available online?

You can use the following keyboard shortcuts:

You can move the cursor left, right, up or down with the arrow keys.

You can also switch from Across mode to Down mode with the up or down keys and from Down mode to Across mode with the left or right keys.

You can jump to the next clue the tab key or to the previous clue with the shift key and the tab key.

You can press Escape to enter Rebus mode or Backspace to clear the current square (if filled) or the previous square.

You can also customize the behavior of these keys in Account Settings.

What can I do if the puzzle is too small? Can I make it bigger in the app?

There are two ways to adjust the puzzle in the app if you are having difficulty viewing it:

In our iOS and Android apps, you can pinch your fingers open to zoom in on the puzzle.

You can also switch to a Clue View in which clues are presented in list form. To switch to Clue View, tap the icon at the top of your screen. To switch back to a standard view, tap the icon again:

When solving the puzzle online, you can use your browser’s built-in zoom feature to increase the size of the puzzle.

Support

What devices will the app work on?

The New York Times Crossword apps work on the following devices:

iOS 10.0 or later

Android 5.0 or later

Kindle 8 or later

If the latest operating system is not available for your device, you can continue to use the older version of the app. However, we will not be able to offer you technical support.

The app is crashing or there is a technical issue on the website, who do I contact for technical help?

The best way to get technical assistance is to contact us via the app or on the Crossword web page because it sends along diagnostic information that allows us to troubleshoot the issue faster. You can find the feedback link via the following:

On the web, the SEND FEEDBACK button is located at the bottom of every page, under the SUPPORT column

Within the iOS app, the Email button is located on the bottom of the Account settings page

Within the Android app, the FEEDBACK button is located within the dropdown menu bar at the top left of the app screen

How can I submit feedback or questions about The New York Times Crossword?

If you have any feedback or questions about The New York Times Crossword, please send them to [email protected].

Can I change my username for The Crossword?

Currently, you cannot change your username.

Spelling Bee & Letter Boxed / Tiles / Vertex / Sudoku / SET / KENKEN

Spelling Bee & Letter Boxed

Where can I find the answers to Spelling Bee?

For digital Spelling Bee puzzles, the full word list becomes available the next day. When you go to play the current day’s Spelling Bee, you’ll have the option to see the previous day’s answers by choosing the Yesterday button.

For the print version, answers are posted at 10pm the Thursday after a variety puzzle runs in the Magazine.

Is the digital daily Spelling Bee puzzle different from the Spelling Bee in the Sunday paper?

The daily digital Spelling Bee puzzle is not the same puzzle that you find in The New York Times Sunday Magazine. The digital version uses different letters than what is published in the magazine. The digital version allows you to find four-letter words and has a slightly different scoring system. The daily Spelling Bee puzzle is only available to crossword puzzle subscribers and a new puzzle is made available each day at 3am ET.

Why isn't every word in Spelling Bee?

Every Spelling Bee puzzle is hand-curated to focus on relatively common words (with a couple tough ones here and there to keep it challenging). Occasionally we'll miss some common words and add them in, but our puzzle editors ultimately draw from our internal lexicon and make the call for what's best with that day's puzzle.

The key word here is 'common'. We just removed words from Spelling Bee that we believe are not common enough, despite them being defined words, in order to maintain a level-field for all of our solvers. We also try to avoid terms that are very specific to any professional field, such as terms that might be familiar to, for example, a physician, ornithologist or geologist, but not to people outside of that field of expertise.

Do Letter Boxed and Spelling Bee use the same word list?

Letter Boxed is based on words in the Oxford University Press English Dictionary. Spelling Bee has a separate curated word list that strives to incorporate commonly used words, with a couple challenging words from time to time.

How can I access Spelling Bee, Letter Boxed, and/or Tiles?

Spelling Bee, Letter Boxed, and Tiles are only available to Crossword paid subscribers. A new puzzle is made available each day at 3am ET. The easiest way to access Spelling Bee and Letter Boxed is from the NYT Crossword website, or by bookmarking the direct links here:

Spelling Bee

Letter Boxed

Tiles

Can I access Spelling Bee, Letter Boxed, Tiles, or Vertex from the Crossword app?

We have not added Spelling Bee, Letter Boxed, Tiles, or Vertex to the Crossword app because we 1) want to make the crossword app singular in its focus and 2) we are contemplating making a separate app for these other games.

In the interim, we can help you create a desktop icon on your phone that will provide you an app-like experience by taking the following steps:

KENKEN

On iOS:

go to https://nytimes.com/puzzles/spelling-bee in Safari,

at the bottom of the screen select the share icon,

then scroll down and tap the "Add to Home Screen" option - you're done!

On Android:

go to https://nytimes.com/puzzles/spelling-bee in Chrome,

press the Menu button (either below the screen on some devices or at top right corner of browser),

then tap on Page,

then tap Add Page Shortcut - viola!

The same process can be done for Letter Boxed ( https://nytimes.com/puzzles/letter-boxed ), Tiles ( https://nytimes.com/puzzles/tiles ), Vertex ( https://nytimes.com/puzzles/vertex ), and the Crossword as well ( https://www.nytimes.com/crosswords ).

Also, if you've purchased your Crossword subscription through iTunes or Google Play, be sure you've created an account with the NYTimes within the app; then you can log into the URL using the same ID and password for Spelling Bee and we'll recognize you have access.

Tiles

Do I need a subscription to play Tiles?

Nope! Tiles is free for anyone to play.

I played Tiles today, why won’t it let me play again?

Every day you are given a fixed amount of “Plays”. Each time you play Tiles you spend 1 Play to do so. Plays are replenished each night at midnight. Registering for free gives you additional plays, and a paid Crossword subscription grants unlimited plays.

Why are the colors and shapes different today?

The tileset used to generate the game rotates out each day. Subscribers can choose whichever color palette they would like to play by clicking "Settings" and choosing one from the dropdown.

What is Zen Mode?

In Zen Mode, tiles will replenish as they are cleared, allowing for infinite play. You must be subscribed to the crossword to access Zen Mode. Also in Zen Mode, combos can eventually break since there may not always be a match for the tile you have selected. You must have a paid Crosswords subscription to access Zen Mode.

Vertex

How do I clear connections between vertices?

You can clear a vertex’s connections by double-clicking or double-tapping on a dot.

I connected all the vertices - why is nothing is happening?

If the triangles you have formed are not filling in with color, they are incorrectly connected. Clear them out and try again. When you see color, you’re on the right track!

Do I have to play the tutorial every time?

There is a button at the top of the screen to skip the tutorial; the starter pack cannot be skipped.

There’s a missing vertex/why can’t I clear connections from this vertex?

There are a few bugs we are still working through. Refreshing the page usually resolves these.

Sudoku, SET, KENKEN

How can I access Sudoku, SET, and KENKEN?

Sudoku, SET, and KENKEN are daily puzzles that can be played for free without a subscription. These can be accessed from the NYT Crossword website or by bookmarking the direct links here:

Sudoku

SET

To suspend your delivery, please go here.

1. What happens when I suspend my newspaper delivery?

When you suspend your delivery, you won’t receive the newspaper and will be credited for undelivered copies during the suspension. If you live outside the New York Metro area, please allow up to three business days for your suspension to take effect.

For example: if you need to suspend your paper for the weekend, please suspend your delivery no later than Wednesday to make sure your paper isn’t delivered.

We recently implemented a new policy regarding unlimited digital article access during delivery suspensions. If you wish to retain your unlimited digital article access during the paper suspension, you will be charged $1 per calendar day (plus applicable taxes) that your paper is on hold, and this charge will be applied towards the credit for the undelivered copies.

Or, you can opt to contribute your credit to the "Sponsor a Student" subscription (and retain unlimited digital article access during the suspension).

2. How does the “Sponsor a Student” program work?

The New York Times "Sponsor a Student" program allows you to make a contribution that provides Times digital subscriptions to public schools and students across the United States. For every subscription granted through the program, The Times will provide a subscription to one additional student.

3. I subscribe to the newspaper. Why is my digital article access limited?

When you suspended your paper delivery, you chose to receive a full credit and limited digital article access. Your unlimited digital article access will resume when paper delivery restarts.

4. Why is The Times charging for unlimited digital article access during delivery suspensions?

Original, independent journalism requires resources, time and commitment and is worth paying for. Unlimited digital access is included for free when you’re paying for home delivery, but when you suspend your delivery, you are credited your subscription payment for the suspension. As a subscription-first business, we rely on print and digital subscriptions to fund our journalism.

5. How many digital articles will I be able to read while paper delivery is suspended if I don’t pay the $1 per day?

You will be able to read a limited number of digital articles per month. Messaging on NYTimes.com will warn you when you are approaching your article limit.

6. Can I change my unlimited digital article access selection (i.e., turn it on or off)?

Prior to the start of your delivery suspension, you may be able to edit your unlimited digital article access selection by logging into Account, canceling your scheduled delivery suspension, and creating a new suspension with the digital article access selection you prefer.

If you are unable to change your unlimited digital article access selection in Account, or need to change your selection during a delivery suspension, please email Customer Care.

7. I don’t plan to read digitally while my paper is on hold. Can I opt out of paying for unlimited digital article access?

Yes. When you suspend your delivery, you can opt not to pay for unlimited digital article access. (You’ll still receive access to a limited number of digital articles for free.) You’ll receive a full credit for your undelivered papers.

8. How will I be charged for unlimited digital article access while my paper is suspended?

On your next invoice, you will see a credit for the full value of your undelivered papers. You’ll also see a charge for unlimited digital article access which will be a reduction in the total credits for undelivered papers. Unlimited digital article access is charged at the rate of $1 per calendar day (plus applicable taxes) that your paper is on hold.

9. How will friends and family members using bonus subscriptions be impacted during a delivery suspension?

Bonus subscriptions are associated with the main subscriber's account.If the main account holder elects limited digital article access during a delivery suspension, a bonus subscriber will also have limited digital article access. When unlimited digital article access is restored, a bonus subscriber's will be as well.

10. I have a subscription to NYT Cooking or The Crossword (separately or as part of my home delivery). Will they be interrupted when I suspend my paper delivery?

Access to NYT Cooking or The Crossword will not be affected or interrupted during your suspension.

If you have any other questions, please contact Customer Care.

The New York Times Crossword can be accessed two ways digitally: on the website ( nytimes.com/crossword ) or in the app currently available for iOS and Android devices.

If you're looking for steps to access the other word puzzles and games like Spelling Bee or Sudoku, check out our separate article here.

If you wish to to access The Crossword on the website, or your device doesn't have access to the Crossword app, please follow these steps:

In your preferred web browser, go to nytimes.com/crossword.

Note: If you are on a mobile device, we recommend downloading the app for an optimized puzzling experience.

In the top right corner of your browser window, tap the blueLog Inbutton.

Enter the email address and password associated with your NYTimes subscription.

If you do not remember your password, you may receive instructions to reset it via email by tappingForgot password?and entering your email address.

If you are still having trouble logging in, you may contact us for assistance.

If you wish to to access The Crosswordon an iPhone or iPad, please follow these steps:

Visit the iTunes Store on your device to download the app. If you already have the app downloaded, you may proceed to step 2.

Launch the app by tapping its icon on your iOS device.

Tap the icon at the top right corner of the screen to accessAccount Settings.

SelectLog into enter the email address and password associated with your NYTimes subscription and tapLog in.

If you do not remember your password, you may receive instructions to reset it via email by tappingForgot your password?and entering your email address.

If you are still having trouble logging in, you may contact us for assistance.

If you wish to to access The Crosswordon an Android device, please follow these steps:

Visit the Google Play Store on your device to download the app. If you already have the app downloaded, you may proceed to step 2.

Launch the app by tapping its icon on your Android device.

Tap on the three horizontal lines in the upper left corner, and then selectLog in.

Enter the email address and password associated with your NYTimes subscription and tapLog in.

If you do not remember your password, you may receive instructions to reset it via email by tappingForgot your password?and entering your email address.

If you are still having trouble logging in, you may contact us for assistance.

You can read the award-winning journalism of The New York Times on your Kindle e-reader.

1. Is there a New York Times app for the Kindle e-reader?

Yes. You can read NYTimes content on your Kindle e-reader.

The New York Times for Kindle e-reader features articles from the newspaper, sent directly to your device each day.

*There is no longer a New York Times app for the Amazon Fire Tablet. If you have a subscription through the Amazon Fire tablet, you can continue to use it by accessing nytimes.com on your Silk browser.

2. Do I need a subscription to read NYTimes content on my Kindle?

On the Kindle e-reader, you can enjoy a 14-day free trial. However, for unlimited access to all NYTimes content that is available, you must subscribe. For more information on digital subscriptions, see the Digital Subscriptions FAQ.

3. I purchased an NYTimes subscription for my Kindle e-reader do I get access to NYTimes.com?

Yes. After you link your Kindle e-reader subscription to your NYTimes.com account, you will have unlimited access to NYTimes.com.

4. What if I have feedback or questions about the NYTimes on Kindle?

We are very interested in hearing from our readers. Please submit feedback and/or questions to [email protected].

How to Contact Our Newsroom

Send a Confidential News Tip

If you have a confidential news tip, you can reach us through tools that will help protect your anonymity.

Report a Correction or Share Your Feedback

To report errors regarding our coverage or to send feedback or story ideas to the newsroom, email us at [email protected] or leave a message at 844-NYTNEWS (844-698-6397). For customer service questions, please refer below to the Customer Care section.

How to Contact Our Editorial Pages

Submit to Our Editorial Pages

Send a Letter to the Editor.

Submit an Op-Ed.

Submit an Opinion Video.

How to Contact Customer Care

To manage your New York Times account online, visit nytimes.com/myaccount. You may also be able to find answers to your questions in our Help section. For questions about home delivery of The International New York Times, please visit this page instead.

If you would like to speak with one of our Customer Care advocates, here’s how:

Ask us a question via chat.Expected wait time: 2 minutes or less. If you are on a desktop computer, you may see this option at the top right of this page. If you are on a mobile device, scroll to the bottom of this page to locate theChatbutton.

Text Customer Care at855-419-6348.Expected wait time: 5 minutes or less.Standard messaging rates may apply.Your information is used to respond to your text message only.

If you are in the United States, call us at 800-NYTIMES (800-698-4637). Our hours are 7 a.m. to 10 p.m. E.T. Monday - Friday, and 7 a.m. to 3 p.m. E.T. Saturday - Sunday.

If you are outside of the United States, please see our international contact information.

Email us at [email protected]. Expected wait time: 24 hours or less.

Corporate Account and Higher Education Inquiries

If you are inquiring about a new corporate digital subscription, please visit us here. If you have an existing corporate digital group subscription, you can reach our team at [email protected].

Representatives of colleges and universities should visit us here, or email [email protected].

Our mailing address is The New York Times Company, 620 Eighth Avenue, New York, NY 10018.

1. What is a digital subscription? How much does it cost?

A digital subscription provides access to NYTimes content. Each subscription offers a different level of access.

Please note: NYTimes apps are not supported on all devices. NYTimes digital subscriptions do not include e-reader editions (e.g., Kindle, Nook, Sony Reader, Kobo Reader) or The New York Times Crossword. Additional restrictions apply.

Ready to subscribe? Check out our current offers >>

2. I get home delivery of the newspaper. Do I get free digital access?

Yes, print subscribers to The New York Times and The International New York Times get free access to NYTimes.com, plus the full range of NYTimes apps. Digital access is provided to all print subscribers, no matter what type of subscription you have (daily, weekday, Weekender, etc.). You also qualify for free digital access if your home delivery is provided by a third party rather than by The New York Times directly.

If your home delivery account is already connected to the account you use to read and comment on NYTimes.com, you won't need to do a thing. If not, you'll just need to connect your home delivery account to an NYTimes.com account.

To begin the simple two-step linking process, click the Get started link below. You'll need either your home delivery account number, your phone number or the last four digits of the credit card you used to pay for your home delivery subscription.

Get started

Please note: Free digital access is for home delivery customers only. If you purchase single copies of the newspaper at a newsstand or other retailer, you will need to purchase a digital subscription separately.

E-reader editions (Kindle, Nook, Sony Reader, Kobo Reader) are not free to print subscribers.

3. What if I don't want to subscribe can I still read NYTimes.com for free?

Visitors have free access to a limited number of articles (including blog posts, slide shows and other multimedia features) each month on NYTimes.com. Your free, limited access resets at the beginning of each calendar month.

NYTimes apps are free to download and install, and include some free content.

4. How are digital subscriptions billed?

As a digital subscriber, you can pay via debit or credit card, PayPal, or Apple Pay. Your payment method will be charged automatically on a recurring basis. Your subscription will be renewed automatically, and you will be charged in advance of each billing cycle unless you cancel.

View the NYTimes Terms of Sale.

Please note: If you purchased your subscription through iTunes, please refer to the iTunes Store Terms of Sale. View the iTunes Store Terms of Sale.

5. How can I share my digital subscription?

As a New York Times subscriber you can share All Digital Access, which provides free access to NYTimes.com on any device and the NYTimes apps. Depending on your subscription plan, you can share digital access to The New York Times with one or two people. The recipients will have digital access to NYTimes for as long as you remain a subscriber, or until you revoke their access. For more information, see Sharing bonus subscriptions.

Please note: Digital subscribers receiving the college rate or teacher rate and digital subscribers receiving access through a group subscription or a group pass are not eligible to share their access with a family member.

6. What is the cancellation and refund policy?

You can change or cancel your subscription at any time by contacting Customer Care.

If you are in the United States, please call 1-800-NYTIMES (1-800-698-4637).

If you are outside of the United States, click here to find the Customer Care phone number serving your country.

When you cancel, we will stop charging your account the following billing cycle. Each billing cycle is four weeks, so your access will continue for the remainder of the current four-week period.

View the full NYTimes cancellation and refund policy

Please note: If you purchased your subscription through a third-party application, please refer to the relevant terms.

7. Can I get a digital subscription to the NYTimes.com website only?

No. Digital subscription packages give you ongoing access to NYTimes.com on any computer or device, plus NYTimes apps.

8. How do I download the apps that are included with my digital subscription?

To download NYTimes smartphone and tablet apps, visit our Mobile apps page.

9. Can I access NYTimes.com articles through search engines, blogs and social media?

Yes. We encourage links from search engines, blogs and social media. When you visit NYTimes.com through a link from one of these channels, that article (or video, slide show, etc.) will count toward your monthly limit of free articles.

10. If I go back and read an article I've already read, will that count toward my monthly limit?

No. If you view an article you have already read in the current month, it will not count again toward your monthly limit.

11. How do I change the email address that's associated with my digital subscription?

To change your email address, visit your account area. In the Profile section, select Change Email. Enter a new address, and then select Save.

If the email address you want to use is already associated with a different NYTimes.com account, an error message will appear. To resolve this, please complete the steps in the Subscription email address help article.

If you're still unable to change your email address, please contact Customer Care.

12. How do I change my digital subscription?

Currently, you must contact Customer Care to change your digital subscription.

13. Can I give someone a digital subscription as a gift?

Yes. You can give a 3 month, 6 month, or 12 month digital or home delivery subscription as a gift. For more information, see the Gift Subscriptions FAQ.

Order now

14. Do you have an education, group or corporate subscription program? Are there any subscription discounts?

Yes. We offer group and corporate subscriptions and education discounts.To learn more, visit our Corporate Digital Subscriptions page, college rate page, teacher rate page or Education Group Subscriptions order form.

1. What are the offerings of The New York Times archive?

We provide the following offerings of the archive to readers:

The New York Times Article Archive - Partial and full-text digital versions of articles from 1851 to 2006.

TimesMachine - A browser-based digital replica of all issues from 1851 to 2002 available to print and digital subscribers.

2.What is available from The New York Times archive?

The New York Times Article Archive

The New York Times Article Archive contains articles dating back to 1851, which can be accessed through archive search. Articles from 1851-1980 are available either in full-text or partial articles. Full-text versions are available for all articles published after 1980.

Full-text archive articles include the entire text of an article. Partial articles include an excerpt of the article and a link to TimesMachine where subscribers can view the entire article in its original form.

The New York Times Article Archive is accessible to all visitors. Articles from 1851-1922, 1964 and 1987-today do count toward the monthly article limit for non-subscribers.

TimesMachine

TimesMachine provides searchable, browsable page scans of every issue of The New York Times published between 1851 and 2002.

Additionally, TimesMachine includes PDF versions of articles from 1851-1980. Your subscription allows you up to 100 PDF downloads per month. Articles published after 1980 are available only in full-text form and not as PDFs.

3. What isn’t available on the Archive?

The New York Times Article Archive

Full text articles for certain articles may not be available. In these cases, an excerpt and a link to the article in TimesMachine are provided. Photographs, charts and other illustrations that appeared in print may not be included with some articles. Articles do not include the display or classified advertising that appeared alongside them in the paper.

TimesMachine

Sections not included in the Late City Edition are not included in TimesMachine. PDF versions of articles published since 1981 are also not available.

4. How do I search the Archive?

The New York Times Article Archive

The basic search includes the full text of the article, as well as text from the headline, author field, date range and index terms. To find what you are looking for, try to make your search terms as specific as possible; just searching for "football" or "Russia" will usually result in too many results to sort through. To find exact phrases in an article, use quotation marks around the phrase. When looking for archival material it can be beneficial to narrow your search to a specific date range using the date filters. You can also sort your search results by newest or oldest.

A common search is for a particular person’s obituary. The most comprehensive way to find an obituary in the Article Archive is to search the person's last name and "dies" or "death." For example, for Charlie Chaplin, you would search: Charlie Chaplin dies or Charlie Chaplin death

TimesMachine

If you are a subscriber, you may also search articles from 1851-2002 using the desktop version of TimesMachine. TimesMachine allows users to search by both keyword and indexing term (the latter will suggest when you start typing in the search bar). You may specify the date range of your search as well as sort by relevance, oldest or newest. Once you click into an article, the indexing panel will show you the indexing terms that are assigned to that article. Clicking on one of those terms will show you other results that were tagged with that indexing term. If you are looking at an issue in its entirety, the indexing panel will show you what indexing terms were assigned to all the articles in that issue of the paper. Clicking on one of the indexing terms will show you all the articles that term was assigned to.

5. Can I save articles that I have downloaded from the Article Archive?

You may save articles from our Article Archive for personal use. Copying or storing any article for other than personal, non-commercial use requires permission from The New York Times.

Learn more about content permissions

6. Where do I find a photograph or illustration that I saw in the newspaper?

For articles between 1851-2002, photographs, charts and other illustrations included in the Late City Edition may be viewed by subscribers in TimesMachine. Photographs and illustrations may not be included with some archived articles published since 1981.

To purchase a photograph for personal use, visit the New York Times Store, email [email protected] or call 800-671-4332.

7. How do I order backcopies of The New York Times newspaper?

Backcopies of The New York Times from the last 90 days can be ordered directly from the newspaper by following the directions found here.

For high quality page reproduction of The New York Times newspaper, please visit our Online Store.

8. Who do I contact to license New York Times content?

For information about licensing New York Times content, please contact [email protected].

1. What kind of comments are you looking for?

We are interested in articulate, well-informed remarks that are relevant to the article. We welcome your advice, your criticism and your unique insights into the issues of the day.

To be approved for publication, your comments should be civil and avoid name-calling.

Our standards for taste are reflected in the articles we publish in the newspaper and on NYTimes.com; we expect your comments to follow that example. A few things we won't tolerate: personal attacks, obscenity, vulgarity, profanity (including expletives and letters followed by dashes), commercial promotion, impersonations, incoherence and SHOUTING.

2. Why do you moderate readers' comments?

Our goal is to provide substantive commentary for a general readership. By screening submissions, we have created a space where readers can exchange intelligent and informed commentary that enhances the quality of our news and information.

While most comments will be posted if they are on-topic and not abusive, moderation decisions are subjective. Our Community desk will make them as carefully and consistently as we can. Because of the volume of reader comments, we cannot review individual moderation decisions with readers and generally cannot alter a comment once it is posted.

Learn more about how we moderate reader comments.

3. How do I write a comment?

The first time you write a comment, you will be asked to complete a quick registration process. It should take you no more than one minute.

You will be asked for a display name and your location. Both of these items will be displayed publicly on NYTimes.com.

If you are writing a comment, please be thoughtful, civil and articulate. In the vast majority of cases, we only accept comments written in English; foreign language comments will be rejected.

4. Why are comments closed on an article?

The vast majority of comments are reviewed by a human moderator. Because of this, the number of comments that we are capable of moderating each day is limited. Typically, comment threads are open for 24 hours. After that point, we move to newer news. It is unfortunate that some of these discussions do not have the chance to further evolve, but the benefit is that we're able to host a civil comments section.

5. Why do I have to register?

We ask you to complete the simple NYTimes.com registration process to ensure that you are a "real" person and that you accept our terms and conditions. The registration process serves to facilitate the development of our online community, and ensure that members take responsibility for their writings.

6. When and where will my comment be published?

Since comments are moderated, they do not appear on the site until they have been approved. Comments are typically posted faster during business hours. Moderation can be less frequent in the evening and on weekends.

We reserve the right to display comments in a variety of ways, including within the text of articles or in advertisements.

7. Do you edit comments?

No. Comments are either approved or rejected. We reserve the right to edit a comment that is quoted or excerpted on NYTimes.com or on our affiliate blogs. In those cases, we may fix spelling, grammar or punctuation.

8. What are NYT Picks?

NYT Picks are a selection of comments that represent a range of views and are judged the most interesting or thoughtful. In some cases, NYT Picks may be selected to highlight comments from a particular region, or readers with first-hand knowledge of an issue.

9. I found an inappropriate comment. What do I do?

ClickFlag at the bottom right of a comment, select the reasons you believe it should be removed and submit the report. If you suspect that a comment has been posted by a political propaganda network or contains deliberate misinformation, please flag that comment for spam.

Flagged comments are never automatically removed from the site. Flagged comments will be further reviewed by the Community desk.

10. Should I use my real name and location when making a comment?

Using your real name is not required. We understand that many readers do not wish to be publicly identified, and we support your desire to protect your privacy. However, your location will help our journalists make sure that your comments are properly promoted in articles that concern your region. We recommend against posting your full email address, for security reasons.

A reminder: Once your comment is published, it can be found in search results on websites like Google and Yahoo. A New York Times staffer may occasionally use the email address you have listed in the My Account area for a follow-up interview. For more information, please see our Privacy Policy.

11. What about criticism of The Times?

We welcome strong opinions and criticism of our work, and do not hesitate to approve critical comments. However, personal attacks against our staff will not be permitted, and any criticism should relate to the article in question. Generally, we will not allow comments to become bogged down with discussions of our moderation policies, and we will moderate accordingly.

12. Why didn't I get my confirmation email?

The confirmation email is sent automatically, but it may take a little while before it arrives in your Inbox. Also, you may want to make sure that we have your current email address associated with your registration. In addition, please be sure that the email notification checkbox underneath the comment submission form is selected for each of your submissions.

If you think you are having problems receiving email from NYTimes.com, please contact Customer Care.

13. Can I use a different display name for some comments?

You are free to change your display name. However, in the future, these changes may apply to your previous comments.

14. Should I post new information about a breaking news story? What if I see an error in an article? What is the best way to suggest a correction?

We appreciate it when readers and people quoted in articles point out errors of fact or emphasis and will investigate all assertions. These suggestions should be sent via email. To avoid distracting other readers, we won't publish comments that suggest a correction. Instead, corrections will be made in a blog post or at the top of an article, and also can be found on the main Corrections page.

To send a message about news coverage, email [email protected] or call toll-free at 800-NYTIMES (800-698-4637). Comments on editorials may be emailed to [email protected] or faxed to 212-556-3622.

15. What if I have more questions?

If you have additional questions regarding comments on NYTimes.com, please contact us.

Sign up for free newsletters and get more of The New York Times delivered to your inbox.

I signed up for a newsletter, but I am not getting it. Why? There are several reasons why you may not be receiving your newsletter. Here are some common causes:

The newsletter might be getting marked as spam. Check your Spam folder to see if this occurred. If so, you can unmark it, and you should receive your newsletter moving forward.

We may have stopped sending you the newsletter because we noticed you hadn’t been opening it during the last few months. If so, you should have received two emails notifying you that your newsletter would stop soon if you didn’t take action. We’re sorry if you did not receive these notices. You can visit the Newsletters page to sign up to receive your newsletter again.

Some email clients (e.g. Gmail, Outlook, etc.) may limit the volume of emails that you can receive, thus preventing the delivery of your newsletter. If your inbox is full, try deleting some old emails to free up space.

If the above information did not help, please contact us for assistance.

I really like this newsletter. How do I add someone else to the list?

We’re so glad you like your newsletter. However, because of privacy laws, we can’t sign anyone up without their permission. We encourage you to direct him or her to this page to sign up.

I don’t want to receive my newsletter anymore. How do I unsubscribe?

You can unsubscribe from your current newsletter by visiting the Settings page of your account, logging in, and selecting Unsubscribe under the Newsletters section. If you do not have an online account with us, you can create one here, text 855-419-6348 or contact us for assistance. If you’re interested in trying out a different newsletter, you can find all of our options here.

What is The TimesDigest?

TimesDigest is a ten-page synopsis of The New York Times. It is published 365 days a year and distributed in more than 50 countries. It is designed and edited to provide a balanced selection of The Times' top stories and editorial comment, along with sports, weather, business news, and the celebrated crossword puzzle. We also offer an Evening Digest Monday through Friday, as well as The Times Digest Kiosk, consisting of 15 international digests around the world.

Is a free trial available for Times Digest?

Yes, you can try for free for 7 days. If you like TimesDigest, you can buy a personal subscription for $30 monthly (billed annually). Tap here to sign up for TimesDigest.

How much does TimesDigest cost?

A personal subscription of TimesDigest costs $30 monthly and is billed annually.

Businesses should contact [email protected] for a quote.

I’m an HD subscriber, how do I unsubscribe from TimesDigest?

To cancel your Times Digest Subscription, please contact Customer Care.

I’m an HD subscriber and missed the last edition of TimesDigest, where can I get past editions?

To receive a past copy of the Times Digest, please contact Customer Care for assistance.

Manage billing

How to update your payment information

You can update your payment information directly here, or visit the Billing section of your account. Your current payment method is listed in the Billing Information section at the top of the page. You can also update your payment information from account by clicking or tapping the pencil icon Billing section next to your payment method.

Select Update (next to Payment Method) to change your payment information for recurring payment.

How to pay your bill

If you are a digital subscriber, your payment method is charged automatically on a recurring basis. If you are a home delivery subscriber who does not have recurring payments scheduled, follow these steps to set up autopay:

Log in to your account using your email address and password and select Billing from the left side of the page. You'll see a summary of your current bill, including an option to turn on autopay.

Select Autopay to enter your preferred payment information for recurring payment.

About payment types

If you are a digital subscriber, you can pay via debit or credit card, PayPal or Apple Pay.

If you are a home delivery subscriber, you can pay via debit or credit card, checking account or by check. We recommend scheduling recurring payments this means your payment method will be charged automatically each month or year, depending on your billing frequency.

How to report a billing issue

If you wish to request a refund, dispute a charge, or report another billing issue, please contact Customer Care.

Frequently asked questions about billing

1. Why was I charged twice in one month?

Most subscriptions are charged on a 4-week billing cycle. You may have completed one cycle and started another during a single month.

2. When is my next bill due?

You can find out when your next bill is due by checking the Billing Information section in your account.

3. Why was I charged a different amount this month?

You may have been charged a different amount for one of several reasons. If you subscribed at a promotional rate, your bill may have been adjusted to the regular rate. Recent credits from suspending your delivery or reporting a delivery problem could also have affected the amount you were charged.

4. Why didn’t my payment go through?

A charge may be rejected for various reasons. For example, there could be an error in communication with your bank, or a shortage of funds in your account. If none of your payment information appears incorrect, try changing your payment method or contacting your bank to understand why the charge is being rejected. If your account is currently suspended due to non-payment, you may need to contact Customer Care to restore your account access.

5. I just purchased a subscription online. When will my credit card be charged?

If you’ve purchased a digital subscription, your card will be charged right away.

If you’ve purchased a home delivery subscription, your credit card will be charged on the first Sunday after your purchase.

It may take up to three or four days for the charge to be posted to your account.

6. Where will I see my bill?

Your billing information is available in the of your account. If you pay via credit card or direct debit, you will not receive a printed invoice. If you pay by check, you will receive an invoice. Home delivery subscribers can also view their digital invoices by visiting the Invoice history area of the Billing page in account.

7. Why don’t I see credits for missing papers or delivery suspensions reflected on my most recent invoice?

Your subscription is billed in advance of your service period, so any credits that have been applied while you are in your service period will be reflected in the next billing cycle.

To cancel your subscription, please go here.

Please keep in mind that after canceling, you’ll have limited access to The Times.

To thank U.S. military veterans, active duty military, National Guard and Reserve members and their families for their service, The New York Times is proud to offer Veterans Advantage members a special subscription offer. Members with a VetRewards Card are eligible to receive 50\% off one year of The New York Times Basic, All Access, and Home Delivery subscriptions.

Eligibility

You are eligible to become a VetRewards Card member if you are part of the Greater Military Communityactive duty or retiree, a veteran who served at any time in any branch of service, current or former Guard or Reserve, or if you are the immediate family member of someone who has served.

Enrollment to VetRewards requires membership and compliance with Veterans Advantage Terms of Service in order to access exclusive benefits, including 50\% off one year of The New York Times.

If you are an existing subscriber to The New York Times and a VetRewards Card member, please contact New York Times Customer Care to take advantage of this special offer.

To learn more and enroll in Veterans Advantage VetRewards Card, visit this page.

We want to help you discover The New York Times journalism that is most interesting to you. To do that, we personalize aspects of your digital experience by offering story recommendations that are based on what you have already read, listened to or viewed. Please note that we value your privacy, and you can review our privacy policy for additional information.

What do you mean by “personalize,” and how do you do it?

We can customize the organization of stories we present to you by considering our knowledge of your interests within the NYTimes: e.g., what articles you have visited, which NYT newsletters you’re subscribed to, and which columnists you follow. We believe your reading history is a powerful indicator of stories and topics that are important to you.

Our personalization efforts range from not displaying content that you have already read to using algorithms to generate story recommendations. While we use personalization in several places across our products and features, including on article pages and in email newsletters, it is our mission to put forth a shared news judgment for the most important news of the day. We never personalize the actual text of an article.

Why do you personalize my digital experience with The New York Times?

We publish hundreds of stories each day, but we know that you sometimes miss stories that you may have enjoyed. By using personalization, we hope to surface content that you may like, keep you up-to-date with topics you’re interested in, and ultimately help you better understand what’s happening in the world.

That said, we may not always get it right, and we are always aiming to improve how we personalize your Times experience. Feel free to contact us if you have any specific feedback.

What data do you use to personalize content?

To inform our personalized recommendations, we currently use your reading history (i.e., content you have seen in our website, apps, and emails), geographic location (at a granularity ranging from a country to a metro level), and your stated interests (e.g., topics you’ve followed).

We do not use gender or age to personalize your Times experience. The security of your data is very important to us.

How do you recommend stories to me?

Our editorial team is actively involved in the efforts to personalize your New York Times experience. First, editors advise product, engineering, and design teams to ensure that personalization features align with our core editorial mission of helping you understand what’s happening in the world. Second, they help determine what content is eligible for personalization, and how those products incorporate editorial judgement. Finally, they review the data and user feedback on our personalization efforts to ensure that what we do helps further our journalism mission.

We also use a variety of algorithms that we’ve developed to personalize the promotion of our stories, and we often experiment with new ways to help you discover interesting content. Often, our algorithms note common topics in your reading history and recommend articles about similar topics or articles read by other users with similar reading histories.

How can I provide feedback on your personalization efforts?

We welcome your feedback and encourage you to contact us here.

To report a delivery problem, please go here.

1. I am a New York Times NOOK subscriber. Do I get unlimited access to NYTimes.com?

Yes. Active New York Times NOOK subscribers receive unlimited* access to the NYTimes.com website. To get unlimited access, you must first link your NOOK subscription to your NYTimes.com account.

Please note: NOOK subscribers receive unlimited access to NYTimes.com only. To learn more about unlimited access to NYTimes apps on your smartphone or tablet, see our Digital Subscriptions.

*Note: The New York Times Crossword and Cooking are sold separately.

2. How do I link my New York Times NOOK to my NYTimes.com account?

To get unlimited access to NYTimes.com, you must first link your NOOK subscription to your NYTimes.com account.

You can get started with the linking procedure at http://nytimes.com/nookaccess.

3. Why do I need to provide information about my BN.com account?

The first step of the linking process is to provide the email address and ZIP code associated with your BN.com account. This allows us to verify your New York Times NOOK subscription.

4. Why did I receive an error when I attempted to verify my New York Times NOOK subscription?

It can take up to 24 hours for a new NOOK subscription to process. After purchasing a New York Times NOOK subscription, please allow that time to elapse before attempting to link your accounts. You should also verify that the email address and ZIP code you entered match the information associated with your BN.com account.

If 24 hours have elapsed and your information is correct, but your subscription still cannot be found, please contact B&N Customer Service at [email protected].

5. I don’t have an NYTimes.com account. Can I still receive unlimited access with my NOOK subscription?

You must have an NYTimes.com account in order to receive unlimited access to NYTimes.com with your New York Times NOOK subscription. After verifying your NOOK subscription on the account linking page, you can create a new NYTimes.com account or sign in to an existing one.

6. What happens if I cancel my NOOK subscription?

In order to continue receiving unlimited access to NYTimes.com, you must maintain an active New York Times NOOK subscription.

If you cancel your NOOK subscription, you can still choose to purchase an NYTimes digital subscription.

7. I already have an NYTimes digital subscription. Can I still link my NOOK subscription?

No. Currently, existing digital subscriptions cannot be linked to NOOK subscriptions. For more information, please contact Customer Care.

If at some point you cancel your NYTimes digital subscription, you will be able to link your NOOK subscription to NYTimes.com and get unlimited access to the NYTimes.com website.

8. Can I link more than one NYTimes.com account to my NOOK subscription?

No. If you attempt to link your account and receive a message stating the invitation can only be used once, your NOOK subscription has already been linked to an account. If you believe you have received this message in error, please c ontact Customer Care.

Back copies of The New York Times from the past 90 days can be ordered by mail using a check or money order payment. You do not need to be a subscriber to the New York Times to order a back copy. Supplies are limited and orders will be fulfilled on a first come first served basis.

To order a back copy by mail:

Confirm the date of the paper being requested is within the last 90 days. Checks for requests outside of this window will be returned.

Include a note in your mailing with the following information.

Paper Issue date(s) requested

Number of copies requested (limit of 50)

Requestor’s first and last name

Full mailing address including: street, city, state, zip, and country

Contact Phone Number

Include a check or money order for the exact cost

Checks or money orders are required for payment and the amount must be exact or we will be unable to process your request.

Please use the charts below to confirm the cost before mailing your check or money order.

We are unable to accept credit cards for this service.

We are unable to accept International checks.

Currency must be in US Dollar.

What to include on your check:

Payable to: The New York Times Back Copy Department

Check Memo: date of requested newspaper(s) and number of copies for each date

NOTE: If you would like to have your copies sent to different addresses please specify the issue date(s) and number of copies you would like sent to each address.

Check Payment Details:

Monday - Saturday

Edition

Sunday

Edition

U.S, Possessions, Territories, APO, FPO

Second Class Mail

$5.75 per copy

$10.75 per copy

First Class Mail

$8.45 per copy

$16.20 per copy

Foreign Rates: 2nd Class Mail

Canada

$6.40 per copy

$13.95 per copy

All other foreign countries

$7.50 per copy

$15.50 per copy

Mail check and order details to:

The New York Times Back Copy Department

P.O. Box 8042

Davenport, IA 52808-8042

Once the request is received and your payment processed you will receive your back copy paper(s) in about 14 business days.

Please Contact Customer Care if you have any questions.

About bonus subscriptions

As a New York Times subscriber you can share All Digital Access, which provides free access to NYTimes.com on any device and the NYTimes apps. Depending on your subscription plan, you can share digital access to The New York Times with one or two people. The recipients will have digital access to NYTimes for as long as you remain a subscriber, or until you revoke their access.

Please note: Whether you are sharing your access or receiving shared access, your account information, billing information and personalized site features are not visible to others.

The following sections describe how to share your bonus subscription(s), how to accept a bonus subscription access invitation, and how to cancel this access.

How to share a bonus subscription

Visit the Share access page.

On this page, enter the email address of the person you’d like to share access with.

An invitation will be sent to the email address you provide. Once the invitation is accepted, you will receive a confirmation email and the family member will be listed in the Bonus Subscriptions area of your account.

Please note: The person you are inviting must create an account on NYTimes.com which is not currently associated with a digital subscription.

How to accept a bonus subscription

If a subscriber has invited you to shared All Digital Access, you will receive an invitation email. To accept the bonus subscription invitation, follow these steps:

Select the link in the invitation email.

Select the Accept button.

If your email address is registered with NYTimes.com, you will be prompted to log in to your account. After logging in, you will have All Digital Access with your bonus subscription. If your email address isn’t currently registered with NYTimes.com, you will be asked to create an account.

How to cancel shared access

A subscriber who shares All Digital Access can remove a shared bonus subscription at any time. To cancel shared access, follow these steps:

Log in to your account.

Under Bonus Subscriptions, select Removenext to the email of the person you wish to remove.

Select the Continue button to verify the cancellation. A confirmation email will be sent to you, as well as the person whose email address you’ve removed.

If a subscriber is sharing All Digital Access with you, you can cancel your bonus subscription by following these steps:

Log in to your account.

Under Subscriptions, select the Cancel link. A confirmation email will be sent to you, as well as the subscriber who was sharing All Digital Access.

Please note: By canceling you will no longer have unlimited access to NYTimes.com. To regain access you will have to be invited again or sign up for a digital subscription.

Bonus subscription eligibility

Digital subscribers receiving the college rate or teacher rate and digital subscribers receiving access through a group subscription or group pass are not eligible to share a bonus subscription.

If you received an All Digital Access gift subscription and during the redemption process you extended your subscription beyond the gift period, you will be able to share your digital access. If you did not extend your subscription beyond the gift period, you will not have the ability to share your access.

The New York Times accepts opinion essays on any topic for both the daily print page and online section as well as the Sunday Review, the International edition (which is edited out of London and Hong Kong), and other themed series. Published pieces typically run from 400 to 1,200 words, but drafts of any length within bounds of reason will be considered.

We ask that everyone include a one-sentence author ID at the top or bottom of the submission. Please do not assume we are going to know who you are. Also, be sure to include annotations for all assertions and attributions made in your essay.

All submissions must be original, exclusive to The Times and, as a matter of security, embedded in the text of an email, not as an attachment.

Submissions may be sent to [email protected].

Unfortunately, because of the large volume of messages we receive, we have to pass on much material of value and interest. If you do not hear from us within three business days, you should feel free to offer it elsewhere.

What, exactly, is an Op-Ed?

As Trish Hall, the former Op-Ed and Sunday Review editor has written, "Anything can be an Op-Ed.” Personal or explanatory essays, commentary on news events, reflections on cultural trends and more are all welcome. We're interested in anything well-written with a fact-based viewpoint we believe readers will find worthwhile.

Op-Docs is The New York Times editorial department’s award-winning forum for short, opinionated documentaries, produced with wide creative latitude and a range of artistic styles, covering current affairs, contemporary life and historical subjects. We accept submissions for short, interactive and virtual reality documentaries by both renowned and emerging independent filmmakers and artists.

Read more about Op-Docs

We will consider written pitches that include links to representative footage, as well as completed videos. We cannot consider film trailers, nor can we consider videos that have already been posted online or broadcast on television. In addition to new short works, we can consider pieces that are adapted from longer, topical works-in-progress. Op-Docs are generally 5-10 minutes in length.

Please submit Op-Doc pitches through this form.

To contact Op-Docs, email [email protected].

For help with NYT Cooking's website and iOS apps, please see these answers to frequently asked questions.

We want to make sure that as many readers as possible are able to enjoy The New York Times here are some tips for customizing your experience on the website and in the apps.

Increase the font size on NYTimes.com

There are two ways to increase the font size for The New York Times website.

Adjust browser font settings

You can adjust the font settings in your browser to always use a specific size. This method will be retained, and all browser windows and tabs will use this size.

Here are instructions for doing this with different browsers:

Google Chrome

Windows Internet Explorer 11

Firefox

Microsoft Edge

Safari

Opera

Note: Some websites will not display the desired font size even after adjusting browser font settings. Use the quick font size change solution to increase font size.

Zoom to increase page size

You can quickly zoom in to change the font size for your current browser window or tab. This method is a temporary solution, and font size may not be retained if you open another tab or window.

Here are instructions for doing this with different operating systems:

Windows users: Press the CTRL and + keys to zoom in, and the CTRL and - keys to zoom out.

Mac OS X users: Press the CMD and + keys to zoom in, and the CMD and - keys to zoom out.

Closed captioning on videos

On November 8, 2017, The New York Times began adding closed captions to all new videos. You can turn on closed captions by selecting the CC button at the bottom of the video player.

Accessibility overview

Most videos made before November 8, 2017 do not have closed captions.

Access The New York Times on a mobile device

You can read the New York Times on the go with your iPhone or Android device. Each device has accessibility features that allow the display and font settings to be modified as well as a screen reader to speak the text on the screen.

Each mobile operating system provides accessibility features for vision, hearing and mobility impairments. Here are the instructions for doing this with different models:

Apple iPhone

Change font size

Display accommodations

Turn on VoiceOver (Apple’s screen reader)

iOS accessibility overview

Android

Change font size

Display accommodations

Turn on TalkBack (Android’s screen reader)

You can save NYTimes.com articles that you want to read later. Saved articles are accessible in our mobile apps and on NYTimes.com.

1. How do I save an article?

While reading an article, clickSavein the article tools list.

2. Can I save multimedia like slide shows or videos?

At this time, you can only save articles and blog posts.

3. How do I access my saved articles?

Access your saved list by selectingSaved Itemsfrom the menu under your username at the top right of any page on NYTimes.com.

You can also visit nytimes.com/saved directly.

4. Can I share a saved article?

Yes. You can share the link and a brief description of any article from your list of saved articles. You can share with Facebook, Twitter, and Google Plus.

5. How do I remove an article I've already read from my list of saved articles?

From your list of saved articles, tap theXnext to the article you wish to remove.

The steps below describe how to change the email address associated with your digital subscription. Please note: this procedure assumes that the email address you want to associate with your digital subscription is already in use and that the other account belongs to you.

Visit your account (ensure you are logged in) and click or tap on Profile in the left-hand navigation.

In the Manage Profile section, click or tap the Edit button.

Enter the new email address you would like to associate with your account.

Enter your password and click or tap the Save button.

If you're still unable to change your email address after following these steps, textor please contact Customer Care.

Letters should be exclusive to The New York Times or The International New York Times. We do not publish open letters or third-party letters.

We encourage a diversity of voices and views in our letters.Letters should preferably be 150 to 175 words, should refer to an article that has appeared within the last seven days, and must include the writer's address and phone number. No attachments, please.

We regret that because of the volume of submissions, we cannot acknowledge unpublished letters other than by an automated e-mail reply. Writers of letters selected for publication will be notified within a week. Letters may be edited and shortened for space.

To send a letter to the editor:

[email protected] (for readers of The New York Times)

[email protected] (for readers of The International New York Times)

About Letters

Thomas Feyer, the letters editor, gives tips for getting your letter published.

Additional Information

To write the editorial page editor: [email protected].

To report a factual error in a news article: [email protected].

All letters asserting factual errors will be sent to the appropriate editors.

To send a letter to a specific Sunday section, please use the following email addresses:

[email protected] (Book Review)

[email protected] (Magazine)

[email protected] (Metro)

[email protected] (Sports)

[email protected] (Travel)

For more information, see our Contact Us page.

1. How do I subscribe to the printed version of The New York Times Book Review?

The New York Times Book Review is available separately from the Sunday newspaper. It contains reviews of new releases, author interviews and coverage of the book world. It also has bestseller lists for fiction, non-fiction and paperbacks.

A mail subscription is $4.00/week for customers in the United States, $4.95/week for Canadian subscribers and $5.50/week for all other foreign addresses.

To order, call 800-631-2580, Monday through Friday, between 8 a.m. and 8 p.m. E.T.

Outside the U.S., call 201-750-5200 or send a fax to 201-750-5390.

2. How do I submit a book to be reviewed by The New York Times Book Review?

Galleys of books for review consideration should be addressed to the "Editor of the Book Review" three to four months in advance of publication. If galleys are not available, finished books may be sent.

All publishers are welcome to send material for review consideration, but please be aware that we review only a very small percentage of the books we receive and the odds against a given book receiving a review are long indeed. So before you send galleys or books you should familiarize yourself with the kinds of books we do and do not review.

For example, we only review books published in the United States and available through general-interest bookstores.

We cannot return books or galleys, and we cannot respond to queries regarding the status of a galley or book sent for review consideration.

If you would like to have your book considered for review, please send it to:

Editor

The New York Times Book Review

620 Eighth Avenue, 5th Floor

New York, NY 10018

If you are sending a children's book, please send it to the attention of the Children's Book Editor.

3. How do I send a letter to the editor of the Book Review?

Send letters to the editor to:

Letters to the Editor

The New York Times Book Review

620 Eighth Avenue, 5th Floor

New York, NY 10018

You can also email your letter to the editor to [email protected].

4. How are the best-seller lists tabulated?

Rankings reflect sales at almost 4,000 bookstores plus wholesalers serving 50,000 other retailers (gift shops, department stores, newsstands, supermarkets), statistically weighted to represent all such outlets nationwide.

5. What if I have a question about the website's Book section?

You can email your question or feedback to [email protected].

NYTimes.com Passes provide access to NYTimes.com and NYTimes apps to individuals for a predefined period of time. We offer three different types of NYTimes.com Passes: (1) Academic Passes, (2) Digital Passes, and (3) Group Passes. Academic Passes are offered by educational institutions and require a valid school email address to claim access. Digital Passes are offered by companies and require a valid company email address to claim access. Group Passes require the user to be connected to the network of the organization that is providing the access. Unless noted, all information below applies to all three types of NYTimes.com Passes.

What is an NYTimes.com Pass?

NYTimes.com Passes grant digital access to The New York Times for a predefined period of time. Your access will continue until the expiration time indicated when you activate your pass.

For Group Passes, customers within a network providing NYTimes.com Group Passes can activate their access from the NYTimes.com Group Pass page.

For Digital Passes, customers who have a valid email address, provided by the organization that is supplying the passes, can activate their access from the NYTimes.com Digital Pass page .

For Academic Passes, customers who have a valid email address, provided by the school that is supplying the passes, can activate their access from the NYTimes.com Academic Pass page.

For details about the benefits available through each type of pass, see I activated my pass what do I get?

How do I activate an NYTimes.com Pass?

The activation method differs based on the type of NYTimes.com Passes the organization has purchased.

For NYTimes.com Group Passes:

You can activate a Group Pass from the NYTimes.com Group Pass page.

To activate a Group Pass:

You need to be connected to a network providing NYTimes.com Group Passes.

You must log in to or create an NYTimes.com account

You cannot be an existing digital subscriber.

The organization must have passes available.

For NYTimes.com Digital Passes:

You can activate a Digital Pass from the NYTimes.com Digital Pass page.

To activate a Digital Pass:

You need to have a valid email address provided by the organization supplying the passes

You must log in to or create an NYTimes.com account with that email address.

You cannot be an existing digital subscriber.

The organization must have passes available.

For NYTimes.com Academic Passes:

You can activate an Academic Pass from the NYTimes.com Academic Pass page.

To activate an Academic Pass:

You need to have a valid email address provided by the school supplying the passes.

You must log in to or create an NYTimes.com account with that email address.

You cannot be an existing digital subscriber.

The school must have passes available.

I activated my pass what do I get?

NYTimes.com Passes grant digital access to The New York Times from any network or location for a limited period of time. The organization providing the passes determines the exact benefits. All Digital access includes most web-enabled devices (including Apple, Android, Kindle, and Windows).

Note: All NYTimes.com Pass users have unlimited access to the New York Times archived articles outside the 19231980 date range. Each day of their pass, users may access up to five complimentary articles published between the years 1923 through 1980. NYTimes apps are not supported on all devices. Passes do not include e-reader editions, Times Premier content or digital versions of The New York Times Crossword.

All Digital Access pass users do not have the ability to share their digital access. Additional restrictions may apply.

How do I use my pass?

After activating a pass, you need to be logged in to your NYTimes.com account on the device you are using to read New York Times content. While logged in, you can access unlimited content from any network or location for the duration of your pass.

Do I have to log in or create an NYTimes.com account in order to activate an NYTimes.com Pass?

Yes. To use an NYTimes.com Pass, you must log in or create an NYTimes.com account.

Can I activate a new pass before my current one expires?

No. Each NYTimes.com Pass grants a predefined period of access. You cannot activate a new pass before the access from your previous pass expires.

Do I have to be on the network providing the access to activate a pass?

For NYTimes.com Group Passes, you must be connected to the network providing the Group Passes when activating your pass on the NYTimes.com Group Pass page. However, after activating your pass, you can enjoy your access from any network or location.

For NYTimes.com Academic Passes, You must be connected to the school’s network in order to activate your pass, unless the school has set up off-campus registration through their library. Locate your school on Accessnyt.com to determine which options are available. Once your pass is active, you may navigate directly to nytimes.com from any web-enabled device.

Do I need a valid email address to activate a pass?

For NYTimes.com Digital Passes and Academic Passes, you need to have a valid email address, provided by the organization that is supplying the passes. The first time you attempt to claim a Digital Pass or an Academic Pass, you will be able to validate your email address.

For NYTimes.com Group Passes, you don't need a specific email address. However, you must be connected to the network providing the Group Passes when activating a pass on the NYTimes.com Group Pass page.

Do I still have unlimited access if I leave the network providing the Group Pass?

Yes. You can enjoy your access from any network or location.

If you received a message that you have reached your monthly limit, you may have not completed the process to verify your eligibility for NYTimes.com Academic Passes. You need to claim a Pass at www.nytimes.com/passes.

Do I still have unlimited access if I log out of my NYTimes.com account?

During your period of unlimited access, you must be logged in to the NYTimes.com account you activated your pass with. If you log out of your account or visit NYTimes.com on a device where you are not logged in, you can simply log in to your account to continue enjoying unlimited access.

Can existing digital subscribers use an NYTimes.com Pass?

No. NYTimes.com Passes can only be used by individuals who do not already have an active New York Times subscription.

Can I read NYTimes.com without a pass?

Yes. Nonsubscribers can enjoy 5 complimentary articles (including blog posts, slide shows, videos and other multimedia features) each calendar month on NYTimes.com.

To get unlimited access to NYTimes.com and our NYTimes apps, you’ll need a subscription.

What are NYTimes.com Passes? How much do they cost?

NYTimes.com Academic, Digital and Group Passes grant digital access to The New York Times for a predefined period of time.

Academic Passes are available for purchase by educational institutions and grant NYTimes.com access on and off campus; users are required to verify their school email address to gain access. Colleges that purchase bulk newspaper copies for a New York Times daily readership program receive a number of NYTimes.com Academic Passes at no additional charge.

To learn more about providing Academic Passes at a school or college, email [email protected].

Digital Passes are available for purchase by organizations and grant NYTimes.com access on and off the organization’s network; users must have a valid email address provided by the organization that is supplying the passes.

Group Passes require users to have a connection to the network of the organization providing access.

To learn more about providing Digital Passes or Group Passes at a company, hotel or other non-educational organization, visit nytimesgroupsubscriptions.com, or email [email protected].

What is the Pass limit?

You can set the number of NYTimes.com Passes available at the time of purchase.

How are NYTimes.com Passes billed?

Digital Passes and Group Passes for non-educational organizations are billed annually, and invoices are mailed to the organization before or soon after the subscription period begins.

Academic Passes and Group Passes for schools or colleges can be ordered for a minimum of eight weeks, with billing every four weeks. Colleges that purchase bulk newspaper copies for a New York Times newspaper readership program receive a number of Academic Passes at no additional charge.

I never received a verification email.

Check your spam folder. If it is not there, it may have gotten caught in your school’s spam filter. Please send an email from your school email address to [email protected] with subject line: “Academic Pass - no verification email.”

I am a returning Academic Pass user. I logged in to NYTimes.com but I received a message that I reached my monthly limit.

You may have logged in to NYTimes.com only. To claim an NYTimes.com Academic Pass for unlimited access, you must also visit www.nytimes.com/passes.

I got an error message when trying to claim an NYTimes.com Academic Pass.

Log out of NYTimes.com in any browsers and tabs you have open. To log out, click the arrow next to your email address in the upper right of the NYTimes.com screen.

Go to www.nytimes.com/passes and click LOG IN.

Log in to NYTimes.com using your previously verified school email address.

If you are still getting an error message, your email address may be associated with an NYTimes subscription. You may have an individual digital subscription, an individual print subscription linked to All Digital Access or you may be part of a group subscription. Please contact Customer Care at 1-800-NYTIMES or send an email to [email protected] if you have questions about your account.

I logged in to NYTimes.com using the internet access provided by my school, but I received a message that I’d reached my monthly limit.

You cannot claim an NYTimes.com Academic Pass just be being at your school or using your school’s internet access. Please visit www.nytimes.com/passes and follow the steps there.

How do I purchase NYTimes.com Passes?

To learn more about providing NYTimes.com Passes to your institution, visit nytimesgroupsubscriptions.com, or email [email protected].

If you continue to experience problems with your Academic Pass, send an email to [email protected] from your verified school email address.

The New York Times Replica Edition, powered by PressReader, provides the day’s paper exactly as it appears in print, including advertisements, sports box scores, and the daily Crossword. The product also includes offline reading access (via the PressReader app).

Which NYT subscribers are eligible for Replica Edition?

Replica Edition is included as part of all US-based New York Times Home Delivery subscriptions, as well as eligible European International All Access subscriptions. Click here to learn more about Home Delivery subscriptions.

How do I access Replica Edition?

You may access the Replica Edition via a compatible web browser here if you are logged in to The New York Times and have previously authenticated your Replica Edition access.

If this is your first time accessing Replica Edition, you will need to click on the Replica Edition link found under the What’s included tab on your account page. Clicking on the link will automatically open The New York Times Replica Edition viewer and authenticate your access. You will then receive an email from PressReader with your unique PressReader username and password that are needed to access Replica Edition via the PressReader App.

How can I access Replica Edition when I’m offline?

To access Replica Edition offline, you will need to download the PressReader app and use the PressReader username and password provided to you.Please note that your PressReader username and password are different from your New York Times subscription username and password. The email address associated with your PressReader account is the same email address associated with your New York Times account.

If you cannot locate your PressReader username and password, please submit a request here using the same email address associated with your New York Times account.

Windows PC Access:

To access the Replica Edition via the PressReader app on your Windows PC, please follow the instructions below:

Download PressReader from the Microsoft Store by clicking here from your Windows device.

After installation, select Sign in in the upper left corner and enter your PressReader username (in the email address field) and password (see above).

Once authorized, tap on The New York Times.

Click the Publications option on the left, locate The New York Times, and select the image of the newspaper.

Select the date of an issue that you want to download and tap Open.

Select Automatically deliver new issues to subscribe to automatic downloads of The New York Times.

iPhone/iPad Access:

To access the Replica Edition on your iOS device, please follow the instructions below:

Download PressReader from iTunes by clicking here from your iOS device.

Select Accounts from the Menu screen in the upper left corner, then select Sign in and enter your PressReader username (in the email field) and password (see above).

Once authorized, tap on Publications located in the same left menu screen.

Under The New York Times, select the image of the newspaper.

Select the date of an issue that you want to download and tap Download.

Select Automatically deliver new issues to subscribe to automatic downloads of the Replica Edition.

Android Access:

To access the Replica Edition on your Android device, please follow the instructions below:

Download PressReader from Google Play by clicking here from your Android device.

Select Accounts from the Menu screen in the upper left corner, then select Sign in and enter your PressReader username (in the email field) and password (see above).

Once authorized, tap on Publications located in the same left menu screen.

Under The New York Times, select the image of the newspaper.

Select the date of an issue that you want to download and tap Download.

Select Automatically deliver new issues to subscribe to automatic downloads of the Replica Edition.

We hope you enjoy your offline reading experience.

How can I get help with issues using Replica Edition and the PressReader App?

For questions about how to use Replica Edition and the PressReader App, navigating content, or your standalone subscription to Replica Edition, please visit PressReader Help or contact PressReader here.

If you cannot locate your PressReader username and password, please submit a request here using the same email address associated with your New York Times account. Please note that your PressReader username and password are different from your New York Times subscription username and password.

How can I get help activating my nytimes.com access as a Replica Edition subscriber?

If you’ve subscribed directly to Replica Edition, you should have received a Welcome email from PressReader with directions for how to activate your nytimes.com access.You will need to wait at least 24 hours for your Replica Edition subscription to process before you can activate your New York Times access.

If you are unable to locate your Welcome email but are a confirmed Replica Edition subscriber, you may activate your nytimes.com access here. You will need to use the email address and zip code associated with your PressReader account. You will then need to create a nytimes.com account, or log-in if you already have one.

Please contact New York Times Care for additional assistance.

How can I access Replica Edition if I’m not a New York Times subscriber?

PressReader offers a standalone Replica Edition subscription which includes access to nytimes.com. You can learn more about subscribing to Replica Edition here.

For Gift Purchasers:

1. What are gift subscriptions?

Gift subscriptions are a way for you to give the gift of The New York Times. They are available for different New York Times products like digital news, home delivery, Cooking and Crosswords. We currently offer 3-month, 6-month, and 12-month gift subscriptions. Give a gift subscription now

We’ve included more information on what’s included in each package below:

BASIC SUBSCRIPTION

Get unlimited articles on any device.

Enjoy unlimited article access on NYTimes.com and in the NYTimes app.

Access exclusive features and newsletters, along with previews of new media releases.

ALL ACCESS SUBSCRIPTION

Get unlimited articles, NYT Cooking and the Crossword on any device.

Enjoy unlimited article access on NYTimes.com and in the NYTimes app.

Receive priority access to new programming exclusives.

Access NYT Crossword, including a 20-year archive, on any device.

Access NYT Cooking featuring guides, lessons, and 19,000+ recipes.

ALL ACCESS + PRINT SUBSCRIPTION

Get The New York Times paper delivered, plus the full digital experience.

Enjoy unlimited article access on NYTimes.com and in the NYTimes app.

Receive priority access to new programming and subscriber exclusives.

Access NYT Crossword, including a 20-year archive, on any device.

Access NYT Cooking featuring guides, lessons, and 19,000+ recipes.

Share two bonus subscriptions with anyone you’d like.

Receive print-only sections like The New York Times For Kids.

Get customizable, reliable delivery available in the U.S.

Enjoy special savings and invites for events.

2.Can I purchase a gift subscription for someone who is already a subscriber?

Yes. However, the gift needs to be for different products. For example, if someone has a Basic digital subscription to read the news, you could purchase a Cooking or Crosswords gift for them, and vice versa.

3.How is the gift subscription delivered? Can I schedule the delivery of my gift?

For digital gifts (including news, Cooking, and Crosswords), you will be required to supply a recipient email address and date for the recipient to be informed of their gift, following your purchase.

An email containing a redemption code is sent to the recipient email address you provide on the date you choose. The email will also include a short gift message that you provide during the order process. Please note: access to the gift subscription will begin once the code is redeemed by the recipient.

For Home Delivery gifts, you will be required to provide a recipient delivery address and delivery start date during the purchase process, in addition to an email address for the recipient to be informed of their gift.

4.Can I purchase multiple gift subscriptions?

Yes. After completing a gift purchase click or tap the Buy Another Gift button.This will take you back to the main gift page so that you can choose a new gift to purchase.

5.I tried to give a gift subscription and the recipient never got the redemption email what should I do?

The redemption email will not be sent until the purchase transaction has successfully been charged and until the delivery date specified during the purchase process. You can verify the date specified by checking your gift purchase email confirmation that you will receive directly following your purchase. This confirmation email sent to you will also include the redemption code for the gift recipient. You can share the redemption code with the gift recipient if they do not receive an email from The New York Times, or are unable to find the email.

If that date has passed and the recipient still hasn’t received the redemption email, or if you are unable to find your confirmation email, please contact Customer Care.

6.What are the terms of sale for gift subscriptions?

The full purchase price for gift subscriptions will be charged at the time of purchase and is nonrefundable.

Gift subscriptions are one-time purchases. For more information, see the Terms of Sale. Redemption codes are not replaceable.

Please note: additional or different terms may apply for complimentary gift subscriptions.

7.How are gift subscription purchases billed?

We accept major credit cards and PayPal. Orders are a one-time payment and are processed at the time of purchase.

For Gift Recipients:

1. I received a gift subscription what do I get?

Activating a gift subscription gives you digital access to NYTimes.com content. Your access depends on the particular gift subscription you received (e.g., Basic digital subscription, Cooking, Crosswords, Home Delivery).

2.What is a gift redemption code?

A gift redemption code is what allows The New York Times to recognize you as the recipient of a gift subscription. You receive this code in an email notifying you that you’ve received a gift. You must use this code when you redeem your gift in order to activate your gift subscription.

3. How do I redeem my gift code?

To redeem your code, click or tap on the Redeem button in the gift subscription email you received. You can also go to https://www.nytimes.com/code/redeem and enter the redemption code provided in the email. Once you’ve entered the code, follow the prompts to begin your subscription.

4. When does my gift subscription begin?

Your subscription begins as soon as you redeem the code. You can redeem your gift code here: https://www.nytimes.com/code/redeem

5. What happens when my gift subscription period ends?

You will no longer have unlimited access to the NYTimes.com website and the NYTimes apps that were included in your subscription. If you would like to regain unlimited access, you may purchase a subscription. We will also notify you via email when your gift subscription is going to end to give you the option of purchasing a subscription to extend your access.

6. Do I have to log in or create an account to redeem my code?

Yes. Your redemption code enables you to start your gift subscription. During the redemption process you will be asked to either sign in (if you already have an account) or create an account to use your gift.

7.I’m having trouble redeeming my code. What should I do?

If you are receiving an error when trying to redeem your code on the redemption page, please try the following:

Verify you are logged in to a nytimes.com account (use an existing account or create a new one)

Verify the nytimes.com account you are logged into is not already associated with a New York Times subscription. You can do this by going to your Account page and looking under Subscription Details.

If you are still having trouble, you can contact Customer Care.

8. What should I do if I received a gift subscription, but I am already a New York Times subscriber?

If you receive a gift subscription for a New York Times subscription you already have (e.g., you have been gifted a Basic digital subscription and already have a Basic digital subscription) or partly have (e.g., you have been gifted an All Access Digital gift subscription which includes Crosswords and already have a Crosswords subscription), you can give your code to someone else or cancel your current subscription to redeem.

9. May I share my digital access code with someone else?

Yes. However, please note that codes can only be redeemed once you can only give your code to a friend or family member if the code hasn't been redeemed.

10. Can I extend the length of the subscription I am receiving with my digital access code?

You can extend your New York Times digital access following the end of your gift subscription period in two ways.

Gift redemption: During the redemption process, you may have the option to sign up for an ongoing digital subscription. Your digital subscription will start immediately after your gift subscription period ends. The digital subscription you sign up for will grant the same access as your gift redemption code (for example, after receiving a Basic Digital access gift subscription, will be able to sign up for a Basic Digital access subscription for when your gift ends during the redemption process).

Contact Customer Care: At any time in the course of your gift subscription should you wish to extend your access, you can reach out to Customer Care. One of our Care Advocates can assist you with options for different New York Times subscriptions. If you wish to sign up for a different type of subscription, you can also contact Customer Care.

11. What happens if I lose my gift redemption code?

If you are unable to find the email you received with the redemption code, you can reach out to the friend or family member who purchased the New York Times gift subscription. The gift giver will also have received your unique redemption code via email and can share it with you.

You can also contact Customer Care you will need to provide the email address of the person who gave you the gift.