Thomson Reuters Employee Reviews
Out of 990 Thomson Reuters employee reviews, 88% were positive. The remaining 12% were constructive reviews with the goal of helping Thomson Reuters improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Thomson Reuters compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 18% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Listening to employees and valuing employees
Listening and leading, if not inspiring.
There are too many issues to address.
Have better accountability. Treat everyone with sincerity and dignity. Not be short sighted and ignore people when they leave. Things will come around to bite them.
Driving innovation and finding new product opportunities.
Why do you feel undervalued and what would make you feel better about your compensation?
if you want contractors to take on the work of a full time salaried employee, pay them as such. its too much to ask.
Title and more responsibility and opportunity
Compensation should be more in line with industry standards. Also pay inequalities between products and teams.
More work less people to do the work. Pay not going to the ones keeping the boat a float
Compensation and benefits are no-longer competitive. Executive team are trying to drive attrition.
What do your coworkers need to improve and how could you work together better?
transparency and make meetings more meaningful not just a random show up.
This area is not really an issue except that the majority of experienced people are now gone so most at TR are very new & inexperienced.
Alignment of goals and strong leadership
Need to show more professionalism
Most co-workers are contractors with little to no experience. I often end up having to do their job and my own just to get things done.
What needs to change to make the company culture better?
Better connection and integration of teams both personally and in terms of workflow organisation
Zest is missing and the feeling of doing something worthwhile rather than rote activity
Show proper care and not just acting on the surface like you care.
Greater incentives and getting a sense that what we do actually matters. That we won't be re-inventing the wheel yet again.
Treating employees as if they are truly critical and not easily tossed out and outsourced. Yearly layoffs demoralize people and the leadership constantly changing creates churn and yearly rework.
Review from IT Dept
What would you improve about your company's interview process?
try and be more specific on what is going to be a deliverable. if you want a secretary, then ask for one.
More inclusivity. It was all white men, all the time.
Stop hiring people with no experience for senior roles.
Have the ability to speak with existing workers
The STAR process used boils down to whether the interviewee can tell a good story, rather than if they are qualified for the job. Department/company politics are also involved in interview decisions.
Review from Customer Support Dept
What's going wrong and how can it be improved?
not sure but the senior manager in activation is not forthcoming and should have checks in place.
No accountability. No customer care / focused. Even when customer escalate, no one to deal with properly. Often over charge customer by padding hours.
All are outdated legacy systems and no enhancements are coming
Leadership needs to lead by example and give people a reason to stay other than trying to throw money at them to temporarily stay. Outsourcing and constant cost cutting are gutting core product teams.
Review from IT Dept
They continually increase rates without providing any value
What would you most like to see improved at your company?
Internal processes and disjointed systems
Not much to improve at work.
Review from HR Dept
Nothing I see at this point in time as everything is perfectly executed.
Review from HR Dept
products and customer experience
Review from Product Dept