U.S. Bank – I had an account for over 20 years but I had to close it due to US Bank's incompetence. First you incorrectly input my check. You then incorrectly charged me fees, then sent a letter explaining your error and reversed the charges. Two weeks later, you added the charges back. So here we go again!

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TOTAL RATINGS: 8572

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I had an account for over 20 years but I had to close it due to US Bank's incompetence. First you incorrectly input my check. You then incorrectly charged me fees, then sent a letter explaining your error and reversed the charges. Two weeks later, you added the charges back. So here we go again!

Other Employee Reviews for U.S. Bank

Briefly describe your overall experience at your company

Great work culture and benefits
Review from Marketing Dept

What's going wrong and how can it be improved?

The bank needs to spend more on basic infrastructure like technology. They are light years behind and almost brag about it.
Outlook review from Marketing Dept

What do you like best about your company?

People
Outlook review from Finance Dept

What does the leadership team need to get better at?

Being present in the moment.
Leadership review from Customer Support Dept

What is most positive about the culture and environment at your company?

Great people and environment
Environment review from Finance Dept

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I had an account for over 20 years but I had to close it due to US Bank's incompetence. First you incorrectly input my check. You then incorrectly charged me fees, then sent a letter explaining your error and reversed the charges. Two weeks later, you added the charges back. So here we go again!

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