USAA Customer Support Department Culture | Comparably
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USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
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EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

USAA Customer Support Department Culture

On Comparably 21 employees in USAA's Customer Support department have rated their company’s overall culture grade an A+ contributing a total of 362 ratings. Most employees in Customer Support department have a minimum of Over 10 Years of work experience and have worked at USAA for Less than 1 Year. Customer Support employees rate the categories Manager, Diversity, and Team the highest while rating Happiness, eNPS, and Environment the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 58% men and 42% women.

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Results from 21 Employees in Customer Support, All Genders, All Ethnicities and All Yrs. Experience

Manager

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
94 / 100

Manager Score at USAA is rated an A+ by 20 employees.

Diversity

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
93 / 100

Diversity Score at USAA is rated an A+ by 7 employees.

Team

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
89 / 100

Team Score at USAA is rated an A+ by 20 employees.

Leadership

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
88 / 100

Leadership Score at USAA is rated an A+ by 21 employees.

Meetings

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
87 / 100

Meetings Score at USAA is rated an A+ by 20 employees.

CEO Rating

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
85 / 100

CEO Rating at USAA is rated an A+ by 21 employees.

Work Culture

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
84 / 100

Work Culture Score at USAA is rated an A+ by 21 employees.

Outlook

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
84 / 100

Outlook Score at USAA is rated an A+ by 20 employees.

Executive Team

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
84 / 100

Executive Team Score at USAA is rated an A+ by 20 employees.

Gender

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
83 / 100

Gender Score at USAA is rated an A+ by 15 employees.

Perks And Benefits

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
82 / 100

Perks And Benefits Score at USAA is rated an A+ by 20 employees.

Retention

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
81 / 100

Retention Score at USAA is rated an A+ by 21 employees.

Compensation

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
79 / 100

Compensation Score at USAA is rated an A+ by 21 employees.

Environment

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
78 / 100

Environment Score at USAA is rated an A+ by 20 employees.

eNPS

Top 5% This score puts USAA in the Top 5% of similar sized companies on Comparably
A+
74

eNPS at USAA is rated an A+ by 19 employees.

Happiness

Top 10% This score puts USAA in the Top 10% of similar sized companies on Comparably
A
79 / 100

Happiness Score at USAA is rated an A by 21 employees.

Professional Development

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Office Culture

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