Comparably Awards

USAA Claimed Company

The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 118

TOTAL RATINGS: 2219

CEO: Wayne Peacock

USAA Retention Score

USAA is in the Top 25% of similar sized companies in its ability to retain quality employees. 64% of employees would not leave USAA if they were offered a job for more money while 68% are excited to go to work each day. Overall, 61% of USAA's employees feel the company is doing what it should to retain them while 39% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 2 months ago.

Where This Score Ranks USAA's Retention

TOP
25%
In the Top 25% of 1341 Similar Sized Companies on Comparably
1st
1st place versus 5 competitors rated on Comparably

Apr

Jul

Jan

Dec

Apr

B74 / 100

Jan

Who Ranks USAA's Retention the Highest?

Ethnicity - Native American 97/100

Department - Marketing 96/100

Department - Sales 88/100

Who Ranks USAA's Retention the Lowest?

Tenure - 1 to 2 Years 56/100

Department - Product 59/100

Department - Finance 62/100

USAA Retention At a Glance

USAA's Retention score is rated a "B" by 114 employees. The category helps understand USAA's focus and commitment to retaining employees in their organization.

Over the past three months, USAA's Retention score has remained steady at 74/100. USAA ranks in 1st place versus 5 competitors which include Progressive Insurance, MetLife, Allstate, State Farm Insurance, and GEICO. The Marketing and Sales departments are likely to stay at the company the longest, while the Product and Finance departments are likely to have the highest turnaround.

USAA's Retention score is in the Top 25% of 1341 similar sized companies (10,000+ Employees) on Comparably.

USAA's Retention Trendline

USAA74
Similar Size on Comparably

How USAA's Retention Score is Calculated

Answer	Percent
Yes	70%
No	30%

Do you believe you're paid fairly?

Answer	Percent
Yes	87%
No	13%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	68%
No	32%

Are you typically excited about going to work each day?

Answer	Percent
Every week	16%
Once a month	25%
Once a quarter	38%
Once a year	13%
Never	8%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	78%
No	22%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	61%
No	39%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	35%
Secure Enough	45%
Neutral	5%
Insecure	15%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	67%
No	33%

Do you have a close friend at work?

Answer	Percent
Yes	67%
No	33%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	6%
Once a week	18%
Once a month	29%
Once a quarter	18%
Never	29%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	44%
No	56%

Do you feel burnt out at work?

Answer	Percent
Yes	65%
No	35%

Are you challenged at work?

Answer	Percent
Yes	64%
No	36%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	93%
No	7%

Are you proud to be a part of your company?

USAA's Retention Rank Against Similar Sized Companies on Comparably

TOP

25%

USAA ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Retention Score.

Anonymously Ask USAA Any Question

Questions Recently Asked asked USAA

Are You an Employee at USAA?

Anonymously Rate Your Experience & Make Work Better

See other culture dimensions at USAA

Rate your company