eNPS at USAA | Comparably
USAA Claimed Company
The United Services Automobile Association is a Texas-based Fortune 500 diversified financial services group of companies. read more
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EMPLOYEE
PARTICIPANTS
118
TOTAL
RATINGS
2219

eNPS at USAA

USAA's Employee Net Promoter Score (eNPS) is 33, as rated by 97 employees. Employee Net Promoter Score tracks USAA employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at USAA to a friend? Today, 56% of USAA employees would encourage their friends to become coworkers, whereas 21% are neutral and 23% would not recommend working at USAA to their friends.

Last updated 2 months ago.

Where This Score Ranks USAA's eNPS

  • TOP
    15%

    In the Top 15% of 1261 Similar Sized Companies on Comparably

  • 2nd

    2nd place versus 5 competitors rated on Comparably

34
Apr
34
Jul
34
Jan
34
Dec
33
Apr
33
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks USAA's eNPS the Highest?
Ethnicity - Native American 100/100
Department - Marketing 86/100
Department - Customer Support 74/100
Who Ranks USAA's eNPS the Lowest?
Department - Sales -34/100
Department - Finance -25/100
Department - HR -20/100

USAA eNPS At a Glance

USAA employees are more likely to recommend USAA as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Native American employees and the Marketing department provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at USAA to a friend?” Based on 97 ratings, USAA ranks 2nd place versus its 5 competitors and is right below Progressive Insurance.

The last rating was provided 2 months ago.

USAA's eNPS Trendline

  • USAA33
  • Similar Size on Comparably

USAA's eNPS Rank Against Similar Sized Companies on Comparably

TOP
15%

USAA ranks in the Top 15% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Virginia Tech
    35
  2. Kaiser Permanente
    34
  3. Schneider Electric
    34
  4. USAA
    33
  5. Red Robin
    33
  6. Labcorp
    33
  7. Hobby Lobby
    33
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