Victra Employee Reviews

It has it's ups and downs...of course. I don't feel secure in my position. One day I am praised for being such a great asset then it seems like the next day, my job can be on the line.

Review from Sales Dept · Posted a day ago

I love most aspects of this job, the team mates, the leadership, and the objective are all great. However, the schedule is demanding and makes leading a normal life very challenging.

Review from Sales Dept · Posted a day ago

Early on, very proud, excited, and excited for the uncertainty because the challenge led to an exciting reward or progress.I don't feel proud to tell anyone where I work now, overcoming the challenges doesnt translate to worthwhile rewards.Everything feels like we should be ready to be beaten down.

Review from Sales Dept · Posted 2 days ago

I enjoy working here. I have been able to make a decent life while working for Victra. I don't think compensation matches the workload at a lot of levels in this company. I think the company is far too willing to give up on management instead of pouring into them. All in, a good place to work tho.

Review from Sales Dept · Posted 2 days ago

Victra is a great place to work! I work with great people, have a great support system, & had great training for the role. However I feel Victra decisions (such as hour cuts & now chargebacks) & constant issues with MPOS/RQ are causing turnover and low morale. Base/bonus/benefits can be reworked.

Review from Sales Dept · Posted 2 days ago

consistently driving us to succeed

Review from Sales Dept · Posted a day ago

They seem to be mostly open to helping us be successful

Review from Sales Dept · Posted 2 days ago

their straight to the point goals

Review from Sales Dept · Posted 2 days ago

coaching and development at a high level

Review from Sales Dept · Posted 2 days ago

smart, engaged, and willing to listen

Review from Sales Dept · Posted 2 days ago

This company has lost sight of being people first entirely. Sales pressure is one thing but now nationwide the companies culture has shifted so much that peers I talk to don't feel seen or are losing their passion for this company specifically.

Review from Sales Dept · Posted 2 days ago

Hire some upper leadership with a brain. I have shoes smarter than Scott Tollett

Review from Sales Dept · Posted 4 days ago

My direct leader is fantastic, does everything within his power to keep his team happy. Executives have become beyond greedy with how they pay commission/store leader bonuses. All they talk about is growth/opps but at the store level we never see or feel the growth. Just lower contro totals

Review from Sales Dept · Posted 4 days ago

Understanding the challenges in the field and actually helping us find solutions to navigate them instead of pointing to an excel sheet and telling us to do better

Review from Sales Dept · Posted 4 days ago

Creating a better way to pay the general/store managers better. Changing all store managers to selling roles is understandable but you guys only targeted lower targeted stores that do 12-18 k a month with 3 reps then cut manager bonusesfrom $1750to$550 and only give us 10% on all sales. Its not enou

Review from Sales Dept · Posted 6 days ago

pay rate. benefits. and the Match.

Review from Sales Dept · Posted 5 days ago

I don't know yet. I just started.

Review from Sales Dept · Posted 5 days ago

I love that the the commission is not capped.

Review from Sales Dept · Posted 5 days ago

The uncapped commissions is the best part to me

Review from Sales Dept · Posted 5 days ago

the vision benefits are good.

Review from Sales Dept · Posted 5 days ago

If a contribution target is not hit BUT the contribution per guest if over expectation, then the manager should still be paid at full payout.

Review from Sales Dept · Posted a day ago

Find a better balance that allows members of the company to feel seen with their work.The shift in compensation structure very clearly is laid out to put more pressure on people to perform better while also paying out less for those that have a bad performance month.The level of care is non existent

Review from Sales Dept · Posted 2 days ago

The rhythms do not make sense for everyone. Requiring as much time in stores as we do takes away from us managing an overall District. For me personally it requires 6 to 10 hours in the car. Office days are more effective more often than not because I can be more global and less focused on 1 store.

Review from Sales Dept · Posted 2 days ago

Base Salary was changed to require mandatory overtime each week to keep same pay. No annual raises offered or announced. When PTO is used, Overtime pay for week is taken away. Store bonus structured as all or nothing, No fair share/percentage if under 95 percent attainment to a 30% YOY incr target

Review from Sales Dept · Posted 2 days ago

for high performing leaders or seals different pay structure

Review from Sales Dept · Posted 2 days ago

We are like a family

Review from Sales Dept · Posted a day ago

Positive team who is dedicated to success

Review from Sales Dept · Posted a day ago

The truly care about the success of one another. And ask how they can help or improve as an individual. They collaborate to find optimism in things they don't agree with as a part of solidarity. Because they care about how they affect their peers enjoyment of their work.

Review from Sales Dept · Posted 2 days ago

I have people I chose, I trained and respond well to my management style

Review from Sales Dept · Posted 2 days ago

All company values are used amongst the team! Celebration and Collaboration all the time!

Review from Sales Dept · Posted 2 days ago

Training - there are multiple team members on my manager team that don't have the basic knowledge of how to do the job, how to sell, and how to coach. Yet these are the ones I see making a higher payout because they have smaller goals they don't have to take the time to learn they are getting paid!

Review from Sales Dept · Posted 5 days ago

Company would rather keep people that have multiple fcads because they are scared of law suits.. having employees that break policy and do the opposite of what is asked of them makes my day frustrating.

Review from Sales Dept · Posted 6 days ago

Co workers need to be held accountable. They are vwey comfortable. The entire company is a joke, everyone finds out about everything.

Review from Sales Dept · Posted 6 days ago

our current Store Leadership Team is not engaged in the District or supportive of any Collaborative conversations

Review from Sales Dept · Posted 6 days ago

Suppar performances. I feel some get away with too much. They need to be held more accountable

Review from Sales Dept · Posted 6 days ago

There is structure to everything

Review from Sales Dept · Posted a day ago

Supportive team mates throughout multiple districts who work together and provide support

Review from Sales Dept · Posted a day ago

I can't say I can find a highlight In this category anymore. I used to be very pro victra as the balance between healthy sales pressure and compensation felt very well balance and drove people to want to perform even better and succeed for the sake of our reputation.

Review from Sales Dept · Posted 2 days ago

We are very willing to help one another out in the region where I am.

Review from Sales Dept · Posted 2 days ago

High integrity and a collaboration environment

Review from Sales Dept · Posted 2 days ago

Requiring managers to work overtime to earn their base salary after you cut them from salaried status is absolute garbage.

Review from Sales Dept · Posted 4 days ago

Executives hear that they need to change "pay structure" and they see it as an opportunity to change it for an ulterior motive that in the end makes the pay worse/lower pay outs. They deny that its less but never present any data proving that its not less

Review from Sales Dept · Posted 4 days ago

Better pay and better tools not over worked and attainable goals.

Review from Sales Dept · Posted 6 days ago

Okg what shouldnt , thw visits should be more human they attack you with all these metrics and they wont wxcuse traffic as if its soemhing we control. Inflation is real and we want to get oaid, what happened to yearly increases? Also no support with escalations and when we do they get mad.

Review from Sales Dept · Posted 6 days ago

Take in to consideration of locals that are trying to help you understand the community better. Unless turn over isn't a big deal to the company.

Review from Sales Dept · Posted 6 days ago

The team was transparent. They asked great questions about who I am as a leader and what I stand for. It was organic at times. They didn’t ask the typical corporate questions that serve minimal

Review from Operations Dept

I get to help my team provide for their families as well as mine

Review from Sales Dept · Posted a day ago

The ability to ensure guests leave happy, and the store performs. Creating a harmony between sales and customer service

Review from Sales Dept · Posted a day ago

Helping people to make more money working here than they have anywhere else. Additionally, when I can help people to find a career instead of a job, there's nothing more satisfying.

Review from Sales Dept · Posted 2 days ago

I have the ability to provide many people with opportunity which allows them to provide for their families and to progress forward achieving their goals and education

Review from Sales Dept · Posted 2 days ago

recognition and good payout of course

Review from Sales Dept · Posted 2 days ago

Actions speak louder than words. Show your staff you really do care and give them the insight that helps them understand the actions take and why and how it isn't directly intended to cut pay from those learning and growing to push them out before they have had the chance to flourish.

Review from Sales Dept · Posted 2 days ago

I should not be working longer than 40 hours a week to earn my base salary and the only time the commission structure should change is when it increases.

Review from Sales Dept · Posted 4 days ago

The pay structure needs to go back to salary

Review from Sales Dept · Posted 4 days ago

Victra used to be a people first company, I really felt cared about here. There are way to many departments/special roles that seem to be a waste since we used to handle what they do in store without them. If we didn't have these dept/special roles, they would be able to pay store level more.

Review from Sales Dept · Posted 4 days ago

Morale is down across the board from reps to leadership. Simpler paths to success. Celebrating the people that are good embassadors of Victra and Verizon, not the crooks who have collected huge sums of money by scamming victra and the guests while the ones who do it right took MASSIVE paycuts $20k+

Review from Sales Dept · Posted 5 days ago