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Victra Claimed Company
Victra was founded as a partnership by Richard and David Balot in October 1996 in Wilson, North Carolina. Victra was incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, with more than 200 people in the Store Support Center. In 2020, Victra opened its Communications Center, employing hundreds of team members who handle Verizon Consumer, Business, and Customer Care calls, along with Victra store support. As a company, Victra employs more than 7,000 people and serve guests in more than 1,700 locations across 50 states. We are proud to be the largest authorized retailer of Verizon! read more
I was welcomed with open arms. I was set up for success. I had success. I still have success and fun. It used to be really celebrated.
Posted 10 days ago
Briefly describe your overall experience at your company
It has been life changing. I go home happy.
What are some of the best things about your team?
We support each other like a family.
What is most positive about the culture and environment at your company?
When contests are being ran from corporate level
What do you like best about the leadership team?
Communication from avp and up.
What are some of the best things about your team?
I have hand picked them. They do a good job.
What is the best part about your compensation package?
It is up to me. The more effective I am, the more I make.
What is most positive about the culture and environment at your company?
We like to celebrate the wins. You are appreciated for them. There are NO head games.
What makes you most happy at work?
The pace things move. Can't believe it is lunch time...Can't believe the day is done. Customer can be fun.
What do you like best about the leadership team?
They have a consultative approach. They give you a vision and then empower you to create and implement your strategy to get there.
Why do you feel undervalued and what would make you feel better about your compensation?
As a manager, I haven't received a raise since I hired in. I realize your team can sell more, but, reps get annual raises. We haven't ever.
What makes you most happy at work?
Exceeding expectations set. Ironically, when goals are set too high, nothing is happy. Productivity falls because you can't be a people pleaser any more. I don't mean goals to drive growth. I mean goals set by a system that isn't taking all dynamics fairly.
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