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Helping my customers and my community.
What does the leadership team need to get better at?
People skills. There is more to running a store than just getting the truck done. Customers are complaining and manager does not care. Employees of 15 + years are quitting because of the toxicity of our store. Manager has become unapproachable.
What do your coworkers need to improve and how could you work together better?
Less cliques, less gossip, more maturity. There is no room within a team for arrogance. Shift lead is best friends with a csa who is also dating a csa. All of them are lead by another SL who is a bully, but allowed by the manager to call the shots.
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