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Started out very positive until things started going down hill with management not being unbiased in all the conflicts between team members. New management coming in telling you you dont know how to do your job and trying to basically get you out the door.
What did you like most about the interview process?
The environment was friendly and welcoming. All my questions were answered. The manager was professional and spoke highly of the company.
What does the leadership team need to get better at?
Being more responsive and actually communicate with their cashiers. There are always coaching moments so use them instead of being quick to give write ups because you can. No team works well off misdirection and silence.
What needs to change to make the company culture better?
Communication from all mgt and new management understanding us cashiers know what the needs and wants of our customers. Massive change will just make them question all the sudden changes and why there's so much tension in the air when they walk right through the door.
What do your coworkers need to improve and how could you work together better?
Their positivity. Nobody wants to hear about how bad they dislike their job. We all need to be to work out our problems with each other if we are going to succeed as a team. One person should not have to pick up the slack for everyone else.
What's going wrong and how can it be improved?
We should be able to have sick days outside of our normal pto. Having sick children or being sick should never count against you. They company has a lot of single parent households with no extra support. Pto needs to be given at a higher rate per shift.
Why do you feel undervalued and what would make you feel better about your compensation?
The pay I receive is horrible for all the work that I do. Once you start cross training in other departments, you should be able to make a little more. It's something you've had to learn outside of just being a cashier. Do away with the review process. Mgt only give good to those they favor most.
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