ZVRS Culture | Comparably
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ZVRS Claimed Company
Provides video phones and video relay services (VRS) that enable deaf and hard of hearing individuals to have telephone conversations read more
EMPLOYEE
PARTICIPANTS
27
TOTAL
RATINGS
371

ZVRS Company Culture

ZVRS Culture

This score is derived from employee ratings & reviews
2.9/5
ZVRS' Overall Culture is rated C-

Top Rated Culture Dimensions

ZVRS CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Sherri Turpin ZVRS' CEO
Sherri Turpin
46 /100

Diversity at ZVRS

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at ZVRS have rated Perks And Benefits, Retention, and Team as the highest categories they have scored

Women at ZVRS

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at ZVRS have rated Perks And Benefits, Team, and Manager as the highest categories they have scored

ZVRS eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-55

ZVRS employees are -55% more likely to recommend ZVRS as a great place to work

18%Promoters
9%Passives
73%Detractors

Working at ZVRS

Working at ZVRS is rated below average by 27 employees, across various culture dimensions. ZVRS employees rate Manager highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting ZVRS’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Homosassa Springs, FL. See below in detail how working at ZVRS was rated by employees.

Overall Company Culture at ZVRS

C-

Overall Company Culture at ZVRS is rated C-

Last updated a month ago

Bottom
30%

ZVRS ranks in the Bottom 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

ZVRS Employee Reviews

Out of 45 ZVRS employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping ZVRS improve their work culture.

66%
34%
Positive Reviews66%
Constructive Feedback34%

Positive Reviews From ZVRS Employees

  • What do you like best about the leadership team?
    I like when they leave us alone and do not try to implement new things
  • What do you like best about the leadership team?
    Passion, tenacity and drive to do the right thing for the community
  • What is the best part about your compensation package?
    Its a comprehensive package which I appreciate

Constructive Feedback From ZVRS Employees

  • What does the leadership team need to get better at?
    Communicating with the team. Letting us know the reasons behind policy changes and keeping us in the loop so we don't feel blindsided by big changes.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    As the only person in the company with my specific position, I feel I am often taken advantage of and am not paid fairly
  • What needs to change to make the company culture better?
    Communication from the higher-ups. Respect for the "little people"

ZVRS Company Information

ZVRS Company Overview

Provides video phones and video relay services (VRS) that enable deaf and hard of hearing individuals to have telephone conversations

ZVRS Mission, Vision & Values

ZVRS Mission & Values

Our job is to make real and personal connections with our customers that last far beyond each individual phone call.

Headquarter600 Cleveland Street, Suite 1000
Clearwater, FL 33755
United States of America
Websitewww.zvrs.com/
Founding Date1999
Tel7274435111
Company StatusPrivate

ZVRS Competitors

ZVRS competitors include Stratus Video. ZVRS ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how ZVRS compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Stratus Video's Logo
    Stratus Video
    3.9/5
  2. #2
    ZVRS' Logo
    ZVRS
    2.9/5

ZVRS Employees

27 employees at ZVRS have reviewed ZVRS across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 27 ZVRS employees give their leadership a grade of C-, or Bottom 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at ZVRS are mostly dissatisfied with their total compensation at ZVRS, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at ZVRS are generally satisfied with their team. 27 Participants grade the quality of their coworkers a C+. Less than half believe the meetings at ZVRS are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at ZVRS believe the environment at ZVRS is negative. Most Participants believe the pace of work at ZVRS is comfortably fast. About 65% of the employees at ZVRS work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at ZVRS are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining ZVRS - Employee Onboarding

The prevailing opinion from Comparably users in Homosassa Springs, FL about their company is that it was very prepared on their first day. Homosassa Springs, FL employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

ZVRS KPIs and OKRs

Employees’ understanding of ZVRS' KPIs and OKRs is essential for its success. Out of 2 ZVRS employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

ZVRS CEO & Leadership

ZVRS CEO - Sherri Turpin

Sherri Turpin ZVRS' CEO
46 /100

Sherri’s approval rate is lower compared to CEOs at similar sized companies, putting Sherri in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Homosassa Springs, FL. Sherri Turpin’s employees rank ZVRS in the Top 35% for Manager, in the Top 50% for Team, and in the Bottom 45% for Retention. Turpin is generally unpopular with ZVRS employees, but ranks especially low with employees with 6 to 10 Years experience. However, Caucasian employees have a slightly more favorable view of the CEO. When compared to ZVRS’s competitors, Sherri Turpin ranks below Stratus Video CEO David Fetterolf.

ZVRS Leadership

The ZVRS Executive Team is rated a “C-” and led by CEO Sherri Turpin, VP Sales Tim Rarus, and Vice President of Business Development Philip Bravin

  • Sherri Turpin  CEO / President

    Sherri Turpin CEO / President

    Sherri Turpin serves as the CEO / President of ZVRS.

  • Tim Rarus VP Sales

    Tim Rarus serves as the VP Sales of ZVRS.

  • Philip Bravin Vice President of Business Development

    Philip Bravin serves as the Vice President of Business Development of ZVRS. Philip started at ZVRS in July of 2008.... read more

  • Caryn Bain Chief Administrative Officer

    Caryn Bain serves as the Chief Administrative Officer of ZVRS. Caryn started at ZVRS in October of 2017. Caryn currently... read more

  • Chris Wagner Chief Operating Officer

    Chris Wagner serves as the Chief Operating Officer of ZVRS. Chris started at ZVRS in February of 2017. Chris currently... read more

  • Michael Flanagan Chief Financial Officer

    Michael Flanagan serves as the Chief Financial Officer of ZVRS.

  • Greg Hlibok General Counsel and Compliance Officer

    Greg Hlibok serves as the General Counsel and Compliance Officer of ZVRS.

  • Melissa Safford Vice President Application Systems

    Melissa Safford serves as the Vice President Application Systems of ZVRS.

  • Sunny Lee Z Ambassador

    Sunny Lee serves as the Z Ambassador of ZVRS.

ZVRS Salaries

How much does ZVRS pay?

How much do people at ZVRS get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ZVRS is $124,774, or $59 per hour, while the estimated median salary is $122,604, or $58 per hour.

At ZVRS, the highest paid job is a Product Manager at $227,577 annually and the lowest is a CS Rep at $47,264 annually. Average ZVRS salaries by department include: Sales at $140,703, HR at $112,371, Legal at $158,670, and Product at $197,207. Half of ZVRS salaries are above $122,604.

18 employees at ZVRS rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 61 ratings) while 18 employees at ZVRS rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 19 ratings).

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
17th Percentile
$97k
$97k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$166k
$166k50th Percentile
67th Percentile
$221k
$221k67th Percentile
83rd Percentile
$248k
$248k83rd Percentile
100th Percentile
$279k
$279k100th Percentile
$124,774*
Average Compensation
$122,604*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

ZVRS Salaries by Department

Explore ZVRS Salaries

Diversity & Inclusion at ZVRS

Diverse employees at ZVRS score the company 60/100 across various culture categories, placing ZVRS in the Bottom 30% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ZVRS across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

ZVRS Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

ZVRS PTO

ZVRS' PTO and Vacation policy typically gives 15-20 days off a year. ZVRS' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

ZVRS Careers

ZVRS Jobs

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Let ZVRS Know You Want To Work There

Overview of Candidates Interested in ZVRS on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Tampa
100%

Frequently Asked Questions regarding ZVRS

What is ZVRS address?

ZVRS location is at 600 Cleveland Street, Suite 1000

Who is the CEO of ZVRS?

ZVRS CEO is Sherri Turpin, their score by employees is 46

What is ZVRS eNPS?

The eNPS for ZVRS is -55

What is the salary for Group Engineering Manager in ZVRS?

Group Engineering Manager average salary in the US is 165k

What are the salaries in the Design in ZVRS?

The average salaries for Design in ZVRS is 116k

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