Dunkin'

EMPLOYEE PARTICIPANTS: 3172

TOTAL RATINGS: 27162

Wawa, Inc.

EMPLOYEE PARTICIPANTS: 818

TOTAL RATINGS: 6536

Dunkin' vs Wawa, Inc.

Compare Dunkin' versus Wawa, Inc. for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 3172 employees and customers of Dunkin' and 818 employees and customers of Wawa, Inc..

Dunkin'

Dunkin''s brand is ranked #43 in the list of Global Top 100 Brands, as rated by customers of Dunkin'.

Wawa, Inc.

Wawa, Inc.'s brand is ranked #639 in the list of Global Top 1000 Brands, as rated by customers of Wawa, Inc..

3.6/5

Product Quality

3.9/5

3.4/5

Pricing

3.8/5

3.4/5

Customer Service

3.9/5

NPS Score

47%	Promoters
17%	Passive
36%	Detractors

NPS Score

62%	Promoters
14%	Passive
24%	Detractors

Net Promoter Score
Winner by 27

See how Dunkin' compares to its competitors

Einstein Bros. Bagels

Krispy Kreme

Krispy Kreme Doughnuts

Luby's

Yum! Brands

Tim Hortons

See how Wawa, Inc. compares to its competitors

7-Eleven

Pret A Manger

Seattle Coffee Company

Cosi

Working at Dunkin' vs Working at Wawa, Inc.

49 / 100

CEO Rating

Chris Gheysens

68 / 100

CEO Rating
Winner by 19%

Dunkin'

Dunkin' doesn't have enough ratings to calculate the Team Culture Ratings.

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Wawa, Inc.

Employees at Wawa, Inc. rate their CEO, Chris Gheysens, 68/100. This score is 19% higher than the scores of Dunkin' CEO, David Hoffman. Employees in the Customer Support and Sales departments rate Chris Gheysens the highest.

CEO Score 49

CEO Score

CEO Score 68

Overall Culture 51

Overall Culture

Overall Culture 64

-53

eNPS

-19

Gender Score 58

Gender Score

Gender Score 69

Diversity Score 59

Diversity Score

Diversity Score 65

Perk And Benefits 37

Perk And Benefits

Perk And Benefits 71

Professional Dev. 46

Professional Dev.

Professional Dev. 46

Overall Culture at Dunkin' vs Wawa, Inc.

/ 100

Dunkin'

Employees at Dunkin' rate their Overall Culture a 51/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Wawa, Inc.

Employees at Wawa, Inc. rate their Overall Culture a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Overall Culture
Winner by 13%

Dunkin'51
Wawa, Inc.

Employee Net Promoter Score at Dunkin' vs Wawa, Inc.

-53

eNPS

Dunkin'

466 Promoters 18%

291 Passives 11%

1849 Detractors 71%

-19

eNPS

Wawa, Inc.

208 Promoters 31%

131 Passives 19%

333 Detractors 50%

Employee Net Promoter Score
Winner by %

Dunkin'-54
Wawa, Inc.

Gender Score at Dunkin' vs Wawa, Inc.

/ 100

Dunkin'

Employees at Dunkin' rate their Gender Score a 58/100, with Marketing and Design as the two departments that rate their experience the highest.

/ 100

Wawa, Inc.

Employees at Wawa, Inc. rate their Gender Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

Dunkin'58
Wawa, Inc.

Diversity Score at Dunkin' vs Wawa, Inc.

/ 100

Dunkin'

Employees at Dunkin' rate their Diversity Score a 59/100, with Communications and Design as the two departments that rate their experience the highest.

/ 100

Wawa, Inc.

Employees at Wawa, Inc. rate their Diversity Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

Dunkin'59
Wawa, Inc.

Perk and Benefits Score at Dunkin' vs Wawa, Inc.

/ 100

Dunkin'

Employees at Dunkin' rate their Perk and Benefits Score a 37/100, with Communications and Marketing as the two departments that rate their experience the highest.

/ 100

Wawa, Inc.

Employees at Wawa, Inc. rate their Perk and Benefits Score a /100, with Operations and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 34%

Dunkin'37
Wawa, Inc.

Professional Development Score at Dunkin' vs Wawa, Inc.

/ 100

Dunkin'

Employees at Dunkin' rate their Professional Development Score a 46/100, with Sales and Operations as the two departments that rate their experience the highest.

Tied

/ 100

Wawa, Inc.

Employees at Wawa, Inc. rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

Tied

Dunkin'46
Wawa, Inc.

Leadership Culture Ratings vs Wawa, Inc.

Dunkin' rates % lower than Wawa, Inc. on Leadership Culture Ratings vs Wawa, Inc. Ratings based on looking at 7501 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's goals clear, and are you invested in them?" and "What does the leadership team need to get better at?".

Dunkin'47
Wawa, Inc.

Compensation Culture Ratings vs Wawa, Inc.

Dunkin' rates % lower than Wawa, Inc. on Compensation Culture Ratings vs Wawa, Inc. Ratings based on looking at 5057 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Dunkin'40
Wawa, Inc.

Team Culture Ratings vs Wawa, Inc.

Dunkin' rates % lower than Wawa, Inc. on Team Culture Ratings vs Wawa, Inc. Ratings based on looking at 4503 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Dunkin'54
Wawa, Inc.

Environment Culture Ratings vs Wawa, Inc.

Dunkin' rates % lower than Wawa, Inc. on Environment Culture Ratings vs Wawa, Inc. Ratings based on looking at 4211 ratings from employees of the two companies. Ratings come from the answers to questions like "What is most positive about the culture and environment at your company?" and "On average, how many hours do you work a day?".

Dunkin'66
Wawa, Inc.

Sentiment Culture Ratings vs Wawa, Inc.

Dunkin' rates % lower than Wawa, Inc. on Sentiment Culture Ratings vs Wawa, Inc. Ratings based on looking at 6488 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about your company?" and "How do your customers perceive your company?".

Dunkin'50
Wawa, Inc.