Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
I go to work because I'm excited to work with my colleagues and I love what I am currently doing which is for engagement. But some leaders are making us stressed and some personal issues of my team mates are also affecting our performance.
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
Good at first, but not consistent, and they will be bad on taking care of the employees eventually as they are very focused on making money.
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
Terrible management and terrible workplace
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
Overall it has been a pleasure working here.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
People are focused on executing their tasks.
Was macht Sie bei der Arbeit am glücklichsten?
Being able to do my tasks efficiently.
Was gefällt dir am besten am Führungsteam?
They are focused on quality which is good.
Was sind einige der besten Dinge an Ihrem Team?
We have one goal and drive.
Was sind einige der besten Dinge an Ihrem Team?
It is a pretty calm and peaceful environment.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Everyone listen and respect each other.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Almost everyone is on low morale
Was braucht das Führungsteam, um besser zu werden?
They are keeping bad managers
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Don’t sugar coat every
Was gefällt dir am besten am Führungsteam?
They make sure that we have work and place on a specific account.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
The basic pay of an associate here is at Php12000 and supervisor at Php25000
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Just the redeployment process and nothing else. Overall, they do not consider the circumstances of their employees.
Was ist das Beste an Ihrem Vergütungspaket?
It is a well balanced package. in terms of work load, risks and pay. Especially in these times.
Was macht Sie bei der Arbeit am glücklichsten?
My participation in engagement team and the fact that I have my friends. I also want to highlight the recognitions we received and the support of my team.
Was läuft falsch und wie kann es verbessert werden?
High salary which would suit the job they are demanding from us. Also, consider the situation we are facing right now, why pull out shuttles when there is no enough public transportation during midnight?
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Proper boost tagging is endorsed properly whenever we transfer to new account. They didn't even aligned my salary on my previous account until a I got transferred to my new program. Salary could've been resolved or aligned prior to me transferring to another program.
Was braucht das Führungsteam, um besser zu werden?
Consider the physical and mental health of the employees, and do not focus too much on creating money. Try doing what the employees are doing for the company so you would know what it feels like before making any decision that would compromise the employees.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
If referring to the managers, they need to learn on fighting for the agents. They need to know how hard it is to do what the client is demanding, and they should not accept it without asking how the employees are doing with the job. Don't accept without knowing anything.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Low salary, they have conducted surveys for the past 2 years, and it is very obvious that most of the employees asked for a higher salary, but no action made for this. It's okay to have the value they gave us; however, it does not meet the job we are doing. Also, consider to bring back shuttles!
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