Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
Salary has always been the problem pre pandemic and more so now. The People First culture is slowly fading away and being replaced by Capitalism. Performance and efficiency as well as productivity is eating people away.
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
Underpaid overworked jack of all trades, training ground for other companies yo benefit from. People don't last because of the meager salary package. We have been saying this is a lot of surveys. Nothing has changed yet.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Work from home opportunity at all levels.
Was gefällt dir am besten am Führungsteam?
Transparency, honesty, commitment, broad minded, listens
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
Commitment, pride, competitiveness, passion, dream big
Was macht Sie bei der Arbeit am glücklichsten?
To be able to move performance to where it should be.
Was gefällt dir am besten am Führungsteam?
Responsive. Accommodating. Reachable. Shares experiences for personal and professional improvement and growth.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
Inclusivity, engaging, evolving, gender sensitive , culture sensitive , moving forward and progressive
Was sind einige der besten Dinge an Ihrem Team?
The agents are competitive and they know their rights. Given the right guidance they can be cooperative. The Coaches have a lot to learn as well as the Support Team.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Salary package is not competitive. My salary as a Manager is the salary of a coach somewhere else. Maxicare has gone bad too. My BUI was not processed in Q2 2021 and no one even noticed it.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
The compensation is not at par with what is being offered outside. A coach is paid less than an agent in other companies. Managers outside are paid double than what home grown managers get. The HMO was downgraded and almost useless to prevent sickness. It only becomes useful if you get hospitalized.
Other Employee Reviews for Foundever
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