Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
It was amazing 3 or 4 years ago, I am now in a manager position and it has decreased a lot. I no longer feel I have a life and work balance, I sometimes dont feel like a manager but rather like a coach , I dont feel motivated or challenge
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
They let us work at home yet
Was sind einige der besten Dinge an Ihrem Team?
They're always eager to help
Was macht Sie bei der Arbeit am glücklichsten?
When they let me take ownership of the things I am capable of doing.
Was braucht das Führungsteam, um besser zu werden?
While leadership does a great job taking care of agents, it absolutely overlooks its middle management
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Several other BPO's are offering coaches the same compensation middle management currently has. The compensation gap between middle management and OM1 is huge.
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