Foundever – Frustrated, unhappy and demotivated. No improvement for the past decade. | Comparably

Foundever – Frustrated, unhappy and demotivated. No improvement for the past decade.

Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
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MITARBEITER
TEILNEHMER
4898
GESAMT
BEWERTUNGEN
142001

Frustrated, unhappy and demotivated. No improvement for the past decade.

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

I can't think of one; coffee only

Was sind einige der besten Dinge an Ihrem Team?

Competitive, loyal, optimistic, fighter, caring

Was braucht das Führungsteam, um besser zu werden?

Care for the agent, even simple Thank you and appreciation matters

Was läuft falsch und wie kann es verbessert werden?

We always have surveys, but we are not being heard.The stigma continues.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

Pls check the loyalty for the associates; 3, 5, even more than 10years agents do not have "growth" either w/c way. Top agents, perfect attendance, skills, doesn't match w/ the laminated paper awards being provided. Align the compensation as to what it should be as we are handling international acct

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