Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
Downward spiral. Negative developments on most areas. Dissatisfaction among team members, leaders, agents. Almost everywhere. Not a fun place to work at the moment. Especially when you know how good it used to be 3-4 years ago.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
There really isn't anything positive about the culture and environment at work.
Was braucht das Führungsteam, um besser zu werden?
Communicating change in a better way, how and where to improve, personal and professional development at the workplace. Treating everyone the same.
Was läuft falsch und wie kann es verbessert werden?
Leadership needs to step up and take care of everyone, motivate and see everyone on an equal level. Set goals to work against, give feedback and areas to improve in. Create a place where you want to be, not have to be.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Monetary/benefits is not at all needed in a company where the company and the people that works there, care for each other and want for everyone to be able to do their best every single day. Treating everyone the same and in a professional way is key.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
We need to have goals, not only as individuals but as a team. Working in different ways and towards different goals will only create gaps between us instead of strengthening everyone in the team. Communication between team member is extremely important for everyone to perform at their top level.
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