Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
Associates are as important as the higher management and everybody in the company should facilitate and polish their work. They are the company's ambassadors to the clients.
Was sind einige der besten Dinge an Ihrem Team?
Divergence, different backgrounds, ages, education, personalities
Was macht Sie bei der Arbeit am glücklichsten?
To solve problems, my way (within the given framework)
Was gefällt dir am besten am Führungsteam?
Although inexperienced, she has a talent for management. She is willing to help and doesn't hide the fact that she has a lot to learn
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
No doubt. The right to rate things on a regular basis, also some TLs should be chosen more carefully. Agents are the backbone, and should be treated with more respect.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
It has to be absolutely clear, the associates are the backbone, and not the staff on which some people exercise their authoritarian skills. In the end, they know the job at hand, better than the managers
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