Foundever – Being able to solve problems for customers | Comparably

Foundever – Being able to solve problems for customers

Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
Dieses Unternehmen nimmt Feedback von überprüften Mitarbeitern entgegen
MITARBEITER
TEILNEHMER
4898
GESAMT
BEWERTUNGEN
142001

Being able to solve problems for customers

Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?

I have a really good team lead. If I am feeling bad I know I can talk to him. He doesn't make me feel like a burden

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

There are a few coworkers that will come into a conversation I am having with someone else and try to take over the conversation. They will talk over you as if you are not even there. I feel that is very rude especially in a training class

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

As an agent, I get yelled at and cursed at by cx when they receive a NSF hold. We are told the escalation queue is for feedback only and if we reach out to Collections, they tell us to check quickbase for notes, yet when escalated, the sup speak to ccollection and then it gets cleared

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