Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
It was good, I used to love my job. I worked at home for this company for 2 years without any issue, being a top performer, I was so happy. However, a year ago I got extremely disappointed about it because I was unfairly relocated because management made a raffles to choose the agents to be relocate
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
Neutral, however, the positive feedback is decreasing. It is getting worse and worse.....
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
willingness to help and share tips.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
It's not important, there are more important things
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
people are nice and humble.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
WFH option, maybe higher salary.
Was läuft falsch und wie kann es verbessert werden?
Schedule changes, and no option to work from home.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
inclusion only. You are free to be the way you want. and respect.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Fair and equal treatment, for instance WFH option to everyone and not just some of the employees.
Was braucht das Führungsteam, um besser zu werden?
They need to treat agents equally and be fair because some agents have benefits that others don't have, for example WFH...
Was läuft falsch und wie kann es verbessert werden?
The work from home option would make it the best job ever like I had it before being unfairly relocated to a new account.
Was braucht das Führungsteam, um besser zu werden?
Better way to handle relocation processes. They should be handled fairly and professional by taking PA and metrics into account and not by making raffles to choose the agents to be relocated.
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