Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
On the bright side of the job is the stability, I have improve on a personal level by getting better at what I do and how I personally do it, but I feel left behind underappreciated and even discriminated.
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
I've learnt a lot about myself, I'm confident that my time here has helped me to become a better person, but despite my efforts and my great results I'm invisible to the company or rather and don't play the game going around that is the root of many issues.
Was braucht das Führungsteam, um besser zu werden?
Everything, starting with fairness and lawfulness.
Was sind einige der besten Dinge an Ihrem Team?
Good sense of humor, helps in difficult moments to see things differently
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Lots of years of service, great behavior, better performance no opportunities or whatsoever
Was braucht das Führungsteam, um besser zu werden?
Be leaders not just executives with no clue what's going on with the base of the pyramid.
Was macht Sie bei der Arbeit am glücklichsten?
When I truly feel that I helped someone, either on the phone or with a colleague that learnt something by working with me.
Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?
An important thing is not them per se, is seeing people with no attitude and little to no effort from the company to get them to shift that
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
If you're always doing more than a fine job, with perfect behavior but still you have zero chances of advancement in the company, that's a clear picture what's wrong.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Respect for the employee, quit dividing the people between staff and non staff, look closely to the people that does the real job and the way opportunities are been provided and check even closer who's getting those chances.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Responsibility, accountability for everyone from top to bottom, but starting at the top, then try to make the environment less like a prison and more human by offering more to the worker to feel that surveillance doesn't mean you're less
Was läuft falsch und wie kann es verbessert werden?
As I mentioned, is too much of a police state here, no room to grow in any sense, when the pace is not demolishing you as a person, there's this feeling of don't do this or that or else and no options, so there you have why people do not improve, stay or grow, and right now nothing seems to help
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