Foundever – Happy with my independence and the trust at what i do but there are so many broken processes that need to be fixed. I understand the need to streamline but other centers are unique and require tailored-fit approaches inorder for the business to thrive
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.Weiterlesen
Dieses Unternehmen nimmt Feedback von überprüften Mitarbeitern entgegen
Happy with my independence and the trust at what i do but there are so many broken processes that need to be fixed. I understand the need to streamline but other centers are unique and require tailored-fit approaches inorder for the business to thrive
Beschreiben Sie kurz Ihre Gesamterfahrung in Ihrem Unternehmen
I am able to execute my ideas without having to secure approvals all the time but our pay freeze and budget approvals are limiting us from making sure that our employee activities are consistently done to boost our agents morale.
Was gefällt dir am besten am Führungsteam?
Drives balance in work and personal life.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
good initiatives to drive wellness and well-being
Was ist das Beste an Ihrem Vergütungspaket?
Annual incentives and HMO benefits
Was sind einige der besten Dinge an Ihrem Team?
Very independent and reliable in delivering to the expectations
Was macht Sie bei der Arbeit am glücklichsten?
My peers and our agents who look up to us.
Was sind einige der besten Dinge an Ihrem Team?
People are mostly resilient and would make things work even with little resources
Was läuft falsch und wie kann es verbessert werden?
Too many chains of approvals that cause delays and untimeliness thus losing the essence of things.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
he company prioritizes creating a supportive and inclusive workspace where employees feel valued and encouraged to grow professionally.
Was braucht das Führungsteam, um besser zu werden?
High focus on financials is understandable but pushing for unrealistic targets is impacting our strategies and putting the leaders on the ground on a very tight situation.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
not for me but for our agents here in Palawan. They are earning very low salary not even enough to get by as cost of living despite it being outside NCR is very high.