Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
PTO get s denied and if you don't use it you lose it. I lost my sick time when this company took over, lost 90+ hrs.. I cannot achieve good bonuses because I am set up for failure. I miss us being Sykes, they cared about us more.
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
My colleagues, we are like family.
Was ist das Beste an Ihrem Vergütungspaket?
The best part of the compensation is my is that I get a paycheck.
Was sind einige der besten Dinge an Ihrem Team?
They are fun to be around, have a sense of humor and hate this place as much as I do.
Was läuft falsch und wie kann es verbessert werden?
Upper management does not have our back. The environment is toxic, Upper management needs to know what is happening, stop rewarding bad behavior and allow Coaches to hold agents accountable. Don't believe everything the agent says and nothing we say. Stop the drug and alcohol use.
Was braucht das Führungsteam, um besser zu werden?
Appreciating us. Not threatening us with termination. Protecting us from the client. Protecting us from the agents under us. I do not feel safe and secure in my job and I have worked here for 10 years. We do not get any support from the upper management.
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