Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
Mealcard 7 euros? Shame!!You get sick?You don't get paid for it so don't get sick!! Meal card during your vacations?No! Don't eat during those days. With an average of 800 euros rent in Lisbon, is ok receiving 1000?I have a WFH contract, but obliged to come to the office with no transportation help
Was sind einige der besten Dinge an Ihrem Team?
They're my babies, under paid and still doing their best.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Stop paying people to join and reward who's still here. No need to be on the base salary, give bonuses like other BPOs do. For now, Foundever is the worst.
Was läuft falsch und wie kann es verbessert werden?
Demotivation due to not being able to arrive at the end of the month. Choosing between lunching or dining. Seeing bad people being promoted. Seeing bad leaders being rewarded for doing nothing.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
3 years here and I see my new agents getting more than me as TM. After 6 months they leave, and I'm still here receiving less than the new ones you're going to hire again and again. You don't appreciate who stay, but who join you. This is the biggest mistake; not convenient being loyal here.
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