Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
Career development trainings and mentorship is a plus.
Was gefällt dir am besten am Führungsteam?
Knowledge and skills development support
Was gefällt dir am besten am Führungsteam?
Mentoring and management skills shared.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Performance-related pay to deserving associates.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Competitive compensation and salary alignment based on campaign assignment and consistent performance.
Was sind einige der besten Dinge an Ihrem Team?
I have few agents that shows leadership skills and are reliable in times of performance needs.
Was macht Sie bei der Arbeit am glücklichsten?
Thinking I have a job and still getting paid every 13th and 28th of the month to support my daily needs.
Was sind einige der besten Dinge an Ihrem Team?
Majority understands the business need and go out of the box to meet client standards. Consistent performance with minimal supervision and proactive sharing of observation within the team.
Was muss geändert werden, um die Unternehmenskultur zu verbessern?
Faster approval of promised financial benefits such as basic pay increase. Make each department perform so others will not have to carry the task. Such as Coach performing Workforce and Report Analyst task.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Moved to a campaign that has higher basic pay bracket and working hard to keep the campaign performing amid pandemic and WFH set up of direct reports, no basic pay alignment until present except for the rank & file being supported. Handling alone 27 agents down to 21. No QA, no trainer.
Other Employee Reviews for Foundever
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