Foundever Angeforderte Firma
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Weiterlesen
It's getting worse. Years ago (until 2015/2016) I appreciated the culture at my site and I enjoyed going to work. Meantime my feeling: it's opportunistic & insider relationship from top (MD) to bottom (Site, HRM, LM). Short term no problem, mid-/long-termed I have some doubts reg sustainability.
Was sind einige der besten Dinge an Ihrem Team?
We trust and respect each other. Open communication
Was macht Sie bei der Arbeit am glücklichsten?
Working with the campaign team maids & developing them. Some friends at work.
Was braucht das Führungsteam, um besser zu werden?
Understand GOS and its principles. Almost everything is 'tick the box', quantity, not quality. I do not feel very respected and I'm suffering under decisions taken from my leadership team, which clearly influence my project negatively.
Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?
Salary increases almost impossible. From line manager there's always a "proper" reason to reject it. Life became more expensive since 2015, salary remains on old level. NH management from external start with higher salaries. Line Manager takes decision with negative impact to my project financials
Was ist am positivsten an Kultur und Umgang in Ihrem Unternehmen?
In my site (DUS) I can see only very few positive things (building/location). Environment/culture is oportunistic. Be bold (raise your concerns in a constructive way) is a kind of NoGo --> it's more about saying "Yes", "no problem", "everything will be good". This is not the necessary basis for CI
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