FCR Empresa Reclamada
FCR, a TTEC company, is headquartered in Roseburg, Oregon, with domestic customer experience centers across the U.S. and international locations in Mexico, Poland, the Philippines, and India. FCR has built a new class of high-quality customer experience and business process outsourcing solutions for various industries and economic sectors. Founded in 2005, FCR (First Call Resolution, LLC) currently supports more than 80 clients and employs more than 3,000 colleagues across seven customer experience centers in the United States. FCR is changing the face of the CX industry, one call, email, instant message, text, and video conference at a time. leer más
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I stayed there two years the work is easy the c9lleagues are great but the bullying gets to a point, if leadership wants you out they make it clear
¿Qué es lo mejor de tu paquéte de compensación?
The benefits are great, medical dental and vision
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¿Qué fue lo que más te gustó del proceso de entrevista?
It was easy, fast, efficient
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The friendships are the most positive thing leadership makes it hard
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¿Qué son algunas de las mejores cosas de tu equipo?
The reps and the product is the only good thing about this place
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¿Qué va mal y cómo puede mejorarse?
Leadership currently in place are wrong, it needs a full overhaul from outside people who dont have the highschool like biasism influencing the job
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¿Qué necesita mejorar el equipo directivo?
Leadership in thisnplace is like a highschool popularity contest. And they bully the ground level reps. You cant talk to HR because they are besties with leadership and all hangout outside of the office. They dont follow any of the security or moral codes they enforce.
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