Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
It's "fine" for me. Not so for others.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Internal career opportunities for everyone
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¿Qué son algunas de las mejores cosas de tu equipo?
We like each other, support each other in every situation and always have fun.
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¿Qué necesita mejorar el equipo directivo?
Cater to the real needs of people instead of using outdated cookie cutter benefits.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Compensation should be oriented around the needs of the workers and not the minimum wage.
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¿Qué es lo que te hace más feliz en el trabajo?
I have great people in my team. Most of the time, I can finish my work on time.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
In comparison to the market, the salaries at Sitel are 30% lower on average, for the same amount of work.
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¿Qué va mal y cómo puede mejorarse?
Sitel Germany is paying barely minimum wage to the majority of its employees, which are responsible for at least 80% of its revenue.
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¿Qué es lo que más te gusta de tu equipo directivo?
There should be more focus on the salary of agents. In almost all of our country, agents are earning just a bit over minimum wage, which in most cases is not enough, when compared to the job they do. The MAX program is great, but it doesn't help them pay rent and support their family.
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