Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Salary has always been the problem pre pandemic and more so now. The People First culture is slowly fading away and being replaced by Capitalism. Performance and efficiency as well as productivity is eating people away.
Brevemente describa su total experiencia en el trabajo
Underpaid overworked jack of all trades, training ground for other companies yo benefit from. People don't last because of the meager salary package. We have been saying this is a lot of surveys. Nothing has changed yet.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Work from home opportunity at all levels.
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¿Qué es lo que más te gusta de tu equipo directivo?
Transparency, honesty, commitment, broad minded, listens
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Commitment, pride, competitiveness, passion, dream big
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¿Qué es lo que te hace más feliz en el trabajo?
To be able to move performance to where it should be.
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¿Qué es lo que más te gusta de tu equipo directivo?
Responsive. Accommodating. Reachable. Shares experiences for personal and professional improvement and growth.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Inclusivity, engaging, evolving, gender sensitive , culture sensitive , moving forward and progressive
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¿Qué son algunas de las mejores cosas de tu equipo?
The agents are competitive and they know their rights. Given the right guidance they can be cooperative. The Coaches have a lot to learn as well as the Support Team.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Salary package is not competitive. My salary as a Manager is the salary of a coach somewhere else. Maxicare has gone bad too. My BUI was not processed in Q2 2021 and no one even noticed it.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The compensation is not at par with what is being offered outside. A coach is paid less than an agent in other companies. Managers outside are paid double than what home grown managers get. The HMO was downgraded and almost useless to prevent sickness. It only becomes useful if you get hospitalized.
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