Foundever – Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there. | Comparably

Foundever – Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there.

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
4898
Calificaciones
totales
142001

Informative, in terms of company's news and goals. Reliable in terms of medical benefits. Respectful, there is a sense of belongingness and feeling important as a member of the team. Salary needs to be improved but I know we are getting there.

Brevemente describa su total experiencia en el trabajo

Contented however hoping for a little improvement. Accessible transportation, going to work. Changes is fair. Approachable Operation Manager, always make it a point to find ways to solve it or give us answers to our questions. I hope the management will consider increasing the Rice/Transpo Allow.

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Brevemente describa su total experiencia en el trabajo

Amazing, reliable and helpful. I would really plan to stay for so long.

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Brevemente describa su total experiencia en el trabajo

I am really happy and satisfied working in this company. I have never been proud but my experience last Christmas 2023 turned out to be sad and feeling unimportant.

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Brevemente describa su total experiencia en el trabajo

I am happy working in my company, but sometimes I felt sad when it comes to salary.

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¿Qué es lo que te hace más feliz en el trabajo?

Friends and the account I am with.

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¿Qué es lo mejor de tu paquéte de compensación?

Allowances and fair computation of overtime.

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¿Qué es lo que más te gusta de tu equipo directivo?

It provides us our needs for us to be motivated.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Having real good friends to motivate you to come to work.

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¿Qué es lo que más te gusta de tu equipo directivo?

We help each other by sharing our knowledge in each and everyone.

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¿Qué son algunas de las mejores cosas de tu equipo?

We make sure we communicate to provide the best resolution of our customers.

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¿Qué son algunas de las mejores cosas de tu equipo?

We communicate and help each other guiding one another in terms of resolution.

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¿Qué es lo que te hace más feliz en el trabajo?

Friends, our support team are helpful and I can feel I belong.

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¿Qué es lo que te hace más feliz en el trabajo?

Friends and co-workers. The gratefulness in my heart that I still have work.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

The company should consider to compensate fairly those who are loyal and being a good employee for many years.

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¿Qué es lo que te hace más feliz en el trabajo?

I have this inner thinking that I should be happy with my work, not all people has given this opportunity.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

People are kind and respectful. I can easily approach my direct superior when it comes to work and personal matter.

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¿Qué es lo que te hace más feliz en el trabajo?

Surrounded by people I can trust, I have a team that cares for me and a manager that is very accommodating.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

We easily communicate our issues directly to our Manager without any problem. She makes sure our concerns are addressed to the proper department.

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¿Qué son algunas de las mejores cosas de tu equipo?

We do not only work as a team, to meet company's demands but we care as a team. We respect and value each other.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

(TEAM) We treat each other as a family but we make sure if work related we have to be professional. We sometimes, uplift each other

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¿Qué es lo que más te gusta de tu equipo directivo?

We have this sense of team work. We work together, help each other and make sure if one knows something/changes we share to each other what we know.

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¿Qué son algunas de las mejores cosas de tu equipo?

Our team are very supportive to each other, if we find a task difficult to handle we interact and communicate so we can come up to a better solution.

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¿Qué es lo que más te gusta de tu equipo directivo?

Accessible to her time, she attends to my needs whenever there are salary disputes and questions. Always make it a point to check on me from time to time.

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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Sitel's culture is reliable, I always feel I am important. Whenever I have some problems concerning my work and personal needs, I always get a fair answer. Sitel's environment makes me feel, I belong.

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¿Qué son algunas de las mejores cosas de tu equipo?

If we have questions regarding a certain need of our customer, we have this STC to communicate with the team and we all contribute, then we consult our SME to make sure we provide the right options for the customer.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

I was able to compare Sitel from other BPO companies that stays in the industry for the longest time and they provide fair salary than Sitel. I think the company should level up the compensation bracket of the employees.

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¿Qué es lo que más te gusta de tu equipo directivo?

The best about the leadership team, they will inform you about anything that concern not only about the company but for the employee's welfare also. If you have questions, my manager will make it a point to find an answer right away.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Last Christmas 2023 I felt unimportant. All Accounts here have their eat out and even celebrated Christmas with their team but my account was not provided that spirit of Christmas bonding. Maybe company should have an increase based on performance again.

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¿Qué es lo mejor de tu paquéte de compensación?

The transportation and rice allowance, they add to our budget in order for us to have at least additional transportation allowance. Although it is not anymore fair for I think it has been that amount for so long but at least we have to add to our budget.

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