Foundever – I started working as an agent and have now moved to TL position. I am very satisfied with my my overall experience | Comparably

Foundever – I started working as an agent and have now moved to TL position. I am very satisfied with my my overall experience

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
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I started working as an agent and have now moved to TL position. I am very satisfied with my my overall experience

¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

Fun, Friendly, Together, Committed One Goal

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¿Qué es lo que te hace más feliz en el trabajo?

Being able to meet my manager and the team

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¿Qué son algunas de las mejores cosas de tu equipo?

Work Together Are agent centric Are open to feedback

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¿Qué es lo que más te gusta de tu equipo directivo?

When any concern or feedback is shared for improvement, they act on it

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

Other companies are paying far better from agent level to the TL. SITEL has been lagging way behind in terms of the compensation they pay. I strongly feel SITEL to be the No 1, we need to ensure that we pay well. Its not always people work for people

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