Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Frustrated, unhappy and demotivated. No improvement for the past decade.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
I can't think of one; coffee only
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¿Qué son algunas de las mejores cosas de tu equipo?
Competitive, loyal, optimistic, fighter, caring
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¿Qué necesita mejorar el equipo directivo?
Care for the agent, even simple Thank you and appreciation matters
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¿Qué va mal y cómo puede mejorarse?
We always have surveys, but we are not being heard.The stigma continues.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Pls check the loyalty for the associates; 3, 5, even more than 10years agents do not have "growth" either w/c way. Top agents, perfect attendance, skills, doesn't match w/ the laminated paper awards being provided. Align the compensation as to what it should be as we are handling international acct
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