Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Overall, the company is good, but needs improvement in some long-term aspects, such as agent compensation.
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Youth culture, sports and health incentive campaigns.
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¿Qué es lo que más te gusta de tu equipo directivo?
They are good leaders, committed to the company's alignments and seek to develop employees to perform an excellent job.
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¿Qué son algunas de las mejores cosas de tu equipo?
Good people willing to look for solutions to improve the environment and the processes carried out in the function.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I believe that the benefits are not very rewarding and that the remuneration is not compatible with the market for the function performed.
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¿Qué va mal y cómo puede mejorarse?
The company carries out incentive campaigns and adopts practices to improve the environment, but operations are divided and it is no use for the company to adopt a practice and not align it with operations. Content exists, but there is a lack of provision for operators to actually participate.
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