Foundever – My experience so far is very good. All coworkers are doing there best to help us with work and other situations. I think the only problem is the training time because it is to short and there must be more practice time or nesting time, so the new hires can be more productive and can help the company | Comparably

Foundever – My experience so far is very good. All coworkers are doing there best to help us with work and other situations. I think the only problem is the training time because it is to short and there must be more practice time or nesting time, so the new hires can be more productive and can help the company

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
4898
Calificaciones
totales
142001

My experience so far is very good. All coworkers are doing there best to help us with work and other situations. I think the only problem is the training time because it is to short and there must be more practice time or nesting time, so the new hires can be more productive and can help the company

¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

The people and coworkers are very helpful and supportive.

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¿Qué es lo que más te gusta de tu equipo directivo?

I like the way my Team leader understands my situations and is helping me to find solutions without making me feel bad.

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¿Qué son algunas de las mejores cosas de tu equipo?

All agent are very helpful and understandable about the Problems we all go thorough at work and are there to support each other.

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¿Qué va mal y cómo puede mejorarse?

My personal opinion is that if you are on calls for the hole day you get very tired so a change to chats or Email is helpful to get a little rest.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

I feel that the standards to get the Bonus is to high and not completely understandable for the Agents. I feel that a good Agent should get more credit and not only be judged by numbers which can be affected due to a bad couple days or a bad week.

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