Foundever – Since Sitel buy SYKES my experience has been bittersweet, Sitel is a big player with many interesting and good practices. But it weakness is change management and it had affected Legacy SYKES employees experience, we dont feel we belong to Sitel. | Comparably

Foundever – Since Sitel buy SYKES my experience has been bittersweet, Sitel is a big player with many interesting and good practices. But it weakness is change management and it had affected Legacy SYKES employees experience, we dont feel we belong to Sitel.

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
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Since Sitel buy SYKES my experience has been bittersweet, Sitel is a big player with many interesting and good practices. But it weakness is change management and it had affected Legacy SYKES employees experience, we dont feel we belong to Sitel.

¿Qué son algunas de las mejores cosas de tu equipo?

People are really intelligent and kind

Revisión
¿Qué necesita mejorar el equipo directivo?

Change Management, communications and create an inclusive culture

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

align culture statement with reality

Revisión
¿Qué es lo mejor de tu paquéte de compensación?

Salary, I consider tha sitel have a good salary baseline

Revisión
¿Qué va mal y cómo puede mejorarse?

Take care about people, sitel prefers to worry more about profits

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