Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Like a rollercoaster, they promise something which at first glance looks good and then all of the sudden everything changes.
¿Qué son algunas de las mejores cosas de tu equipo?
Leaving aside our leaders, my team has a great partnership, empathy, we work together.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
None, just our own environment as a team. Our operations and my manager is constantly asking for more and more things and sometimes we do not have the resources to do what they need.
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¿Qué necesita mejorar el equipo directivo?
Active listening, Although the leadership must take care of the company and depending of the account needs they have to take extreme measures. they could think a little bit of their employees, their lives and also not blaming them for wanting change.
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¿Qué va mal y cómo puede mejorarse?
My leadership wants to be on top of every move I make, I've been working almost alone for 4 years and I've never left unfinished things. What they said is that we are the ones to blame because if we want to change something we must change ourselves
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The team had promised that I would earn bonuses a couple of months ago. I have not received anything and that was a promise of "Retention". Here in my account they are giving things to people as recognition but they do not give anything not until months later. Also a pay rise would be nice.
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