Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
we have a study job surrounded of billboards about commitment and culture of fun but in the reality we mainly focused on performance on the bad way, demanding for performance without really giving the support to do it and always making sure there's a corrective counselling in between
¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
the company tries to focus on the culture from time to time and create activities also from to time so everybody sees and participate a bit
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¿Qué son algunas de las mejores cosas de tu equipo?
1.my team is always looking for a way to succeed 2. some of them really care about each other 3. we see ourselves as family more than coworkers
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¿Qué va mal y cómo puede mejorarse?
there's too much stress at work and mainly focused on corrective counseling, we need more a culture of training and development of course demanding for performance but through constant support not just tell the people to do it
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¿Qué necesita mejorar el equipo directivo?
out leadership needs to really focused on our needs, the tools we need to be able to do our job, check how do we feel in regards the actions they take and take our feedback into account to work on the improvement
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
we have a lot of work with much less salary than other places where people does the same job as I do, or you work on reducing the work or increasing the salary a bid more, we also need development programs so we can grow individually since this is not available for eveybody
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