Foundever – Being able to solve problems for customers | Comparably

Foundever – Being able to solve problems for customers

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
4898
Calificaciones
totales
142001

Being able to solve problems for customers

¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

I have a really good team lead. If I am feeling bad I know I can talk to him. He doesn't make me feel like a burden

Revisión
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

There are a few coworkers that will come into a conversation I am having with someone else and try to take over the conversation. They will talk over you as if you are not even there. I feel that is very rude especially in a training class

Revisión
¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

As an agent, I get yelled at and cursed at by cx when they receive a NSF hold. We are told the escalation queue is for feedback only and if we reach out to Collections, they tell us to check quickbase for notes, yet when escalated, the sup speak to ccollection and then it gets cleared

Revisión
×
Califica tu empresa