Foundever – When we were acquired by Sitel, we were told that nothing will change. If there will be changes, it will be something better than what we are getting that time. However, this didn't happen. Even the Service Award was removed | Comparably

Foundever – When we were acquired by Sitel, we were told that nothing will change. If there will be changes, it will be something better than what we are getting that time. However, this didn't happen. Even the Service Award was removed

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
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When we were acquired by Sitel, we were told that nothing will change. If there will be changes, it will be something better than what we are getting that time. However, this didn't happen. Even the Service Award was removed

¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?

To be honest, I can't think of any.

Revisión
¿Qué son algunas de las mejores cosas de tu equipo?

Our team is composed of different generations. Very diverse.

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¿Qué es lo que más te gusta de tu equipo directivo?

Our local leadership team listen to our concerns and sentiments. They do their best to find a solution.

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¿Qué va mal y cómo puede mejorarse?

Harmonization took the passion in me. I'm literally dragging myself to work everyday. Still hopeful for better days ahead.

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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

After the harmonization, the pay is so low. The amount that was added to our basic pay isn't enough to cover the 15 leave credit that was removed. Not to mention the amount of incentives that was removed.

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