Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
When I joined it was great, supportive, good wages, since then wages, perks, engagement, people development has been taken away. I feel stuck here as I can not get work elsewhere do to not having the apprenticeship that I asked for 3 years ago! Staff demotivated after losing out of perks.
¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Attitude of "I'm better then you" has development lately in certain team members, Favouritism of certain members means my manager does not pick up on inappropriate behaviours, believes them to be "charm"
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Consistent in their message asking us to "weather the storm". Not getting our hopes up for a better year next year. I already know I will not be earning more then Min wage come April or getting any further in my career
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¿Qué necesita mejorar el equipo directivo?
Valuing they staff Retaining existing and getting new clients in the UK Not cutting staff perks Planning company structure before making people redundant Would be nice to know what my job role will entail and who I will be report to in January
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¿Qué va mal y cómo puede mejorarse?
Terrible uncomfortable office environment. Lighting causes eye stain, and headaches how many people. No quite or light controlled places to have breaks, all lights are on sensors, unable to switch off. Noise levels! No flexible working or WFH available for my job role, will no reasons given why.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Not a competitive wage, paid min wage when the same role in other companies are paying a lot more. The only real "perk" was the holiday purchase scheme, support staff have now had this taken away as we are not paid enough to opt in for 2025. Apprenticeships have been stopped so no people development
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