Foundever – At the beginning, it was quite good, not great, but good overall. Now it's horrible and sickening. | Comparably

Foundever – At the beginning, it was quite good, not great, but good overall. Now it's horrible and sickening.

Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
4898
Calificaciones
totales
142001

At the beginning, it was quite good, not great, but good overall. Now it's horrible and sickening.

¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?

The salary should be higher, but mainly the value of the benefit "Vale-Refei?

Revisión
¿Qué necesita mejorar el equipo directivo?

Treat the agents as people and not just machines who are here to achieve a target.

Revisión
¿Qué debe cambiar para mejorar la cultura de la empresa?

The scale should not be so abusive. The charge for metrics should be not so abusive. Moral abuse is rampant in this operation (Airbnb) and the agents are getting sick.

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