Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
It started out okay, after so many years I began to see the truth and that there are only snakes here, only those who have s** with the supervisor rise.
¿Qué necesita mejorar el equipo directivo?
They need to improve in everything, especially in how they treat agents well.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Practically nothing, if I hadn't made a friend, I would have left a long time ago.
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¿Qué va mal y cómo puede mejorarse?
If I received a salary equivalent to what I do or at least an equivalent food voucher, it would help a lot.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
If they also received a larger food voucher (I'm not asking for much, just that it's equivalent to our work) they would be much happier to want to communicate.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
I do the same job as internal agents, sometimes I even do more than them and receive less than half of the salary they receive. The benefit of receiving a food voucher with a very low price does not motivate me to work here, even in this institution, everyone who works well should receive the same a
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