Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
many people complain about the company internal and externally (social media) the image of the company is not good and so many people quit everyday which makes it worst, our clients are working with other call centers and they pay more in those places, customers are often angry and clients dont care
¿Qué necesita mejorar el equipo directivo?
leadership itself, they lack of it
Revisión
¿Qué son algunas de las mejores cosas de tu equipo?
my team with my TL is close and unite
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¿Qué va mal y cómo puede mejorarse?
to work for a client that does not provide solutions to their customers can be a bad thing as we received all the backlash
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
load of work can be most of the times overwhelming, the nature of claims department is stressing, lots of people quit the job as the burnout take place.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
they create external and internal dynamics to stay interested, engaged and not bored, is not possible to participate in all of them as we have to reach our kpis and hours to cover daily
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