Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
I was an employee for 2 years, the account that i was employed was closed and i didnt receive a fair trade on schedules or payment to stay in the company, i am back and i have 2 months and it seems that i'm a new employee even though i was a very good employee for 2 years even getting recognition
Brevemente describa su total experiencia en el trabajo
Worked 2 years for the Ring Central Account the account left and i couldn't be relocated, didn't have any option to relocate, i was fired and after 3 months was rehired by the company with a worse salary and worse schedule instead of taking that in consideration for a good position
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
A better salary and better grow opportunities
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¿Qué necesita mejorar el equipo directivo?
Better Schedules work life balanced, bonuses, better salary
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¿Qué va mal y cómo puede mejorarse?
Better Schedules more work life balanced
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¿Qué son algunas de las mejores cosas de tu equipo?
Kindness, politeness, willingness to help, partnership and team work
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Social Activities and other events
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
Very Kind and Good Activities
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¿Qué son algunas de las mejores cosas de tu equipo?
Pretty kind and approachable, good team effort, pretty supportive and helpful
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¿Qué es lo que más te gusta de tu equipo directivo?
Kindness, understanding of the issues that we face as agents, approachable and very polite on the cases that we need assistance
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¿Qué va mal y cómo puede mejorarse?
Better Schedules work life balanced oriented, better compensation (Salary), more social activities like parties or reunions would be a good improvement because right now all of them are virtual reunions
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
Depending on the kind of Job that i'm doing and also the experience and value that i bring to the company, the compensation it's pretty low compared to the market, there are other company's that offer more for less work and less hours with more payment and working hybrid or WFH
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