Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
Foundever has been a valuable learning experience, and I appreciate the opportunities I've had. However, the current situation feels unsustainable. Upper management appears indifferent to our concerns, as past meetings often feel like mere formalities, showing a lack of genuine care for our issues.
¿Qué son algunas de las mejores cosas de tu equipo?
team-work, they are friendly and willing to help
Revisión
¿Qué es lo que más te gusta de tu equipo directivo?
Unfortunately, I don’t have positive feedback lately as the environment in my campaign feels burnt out. This team seems indifferent to this situation, making it feel like
Revisión
¿Qué va mal y cómo puede mejorarse?
Upper management seems unconcerned about the ongoing discomfort and tension within the QA team due to the excessive workload we've been facing for months. This situation is troubling for all of us. While our supervisors are aware, the company's bureaucracy prevents any meaningful action.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
The QA position at Capital One - Foundever CR feels severely underpaid given our workload. We're taking on significant responsibilities from other roles while earning much less. Upper management's meetings often seem like empty gestures, highlighting a troubling lack of genuine concern for our issue
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