Foundever Empresa Reclamada
Foundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we’re the team behind the best experiences for +800 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. leer más
I have been able to advance my career in the past but not much left to do. It's a good company to get a basic salary and not have to worry about work outside working hours (does not apply to high management since they all seem so stressed).
¿Qué son algunas de las mejores cosas de tu equipo?
Friendly and willing to help.
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¿Qué es lo mejor de tu paquéte de compensación?
Well I just got a bonus after almost 1 year in my role, we will see.
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¿Qué necesita mejorar el equipo directivo?
Continuous development, not just promote people and expect them to perform. Management and mid management often lacks communication skills and is not coached enough.
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¿Qué es lo más positivo de la cultura y el ambiente de tu empresa?
The people. The company is good at sending positive messages but the day to day reality is different. Colleagues are what make me want to go to work, not high management.
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¿Qué va mal y cómo puede mejorarse?
Lack of motivation, no sense of purpose beyond getting the money at the end of the month. FE needs to invest in continuous development. TMs and QAs get a basic training, higher roles not even that, they are just promoted and expected to perform.
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